LAX埃爾塞貢多希爾頓花園旅館 (Hilton Garden Inn LAX - El Segundo)

這一家酒店非常方便 旁邊就是地鐵K線 做兩站就到機場 一樓有個遊泳池 還有一個會議室 有幾台電腦可以用 因為是來開會 還蠻方便 然後還有接駁車 每半個小時就一班 我們回機場的時候全車就只有兩個人 房間也很乾淨 都還蠻舒服的 如果有機會還會回來住！

酒店環境挺好，房間也很大，健身室的設備也挺足夠。有提供停車場，只是停車價格和訂房網站.com 顯示的不一樣，一晚要30美，而且進出停車場比較不方便，每次進出都需要按鈴找客服。

洛杉磯轉機定了這家，有免費機場班車，但需要注意的是：機場附近有2家Hilton garden inn，這家是需要打電話給酒店讓人來接的，另一家是不需要打電話的。 拿完行李找到hotel parking的地方，找到紅色的牌子下，打電話給酒店，要和人工説在哪個客運大樓，留下名字和電話，酒店15-30分鐘內會派車來接。 （一開始我們在紅色牌子處看到hilton garden inn的車就上去了，到了酒店才發現不是同一個） 酒店房間的礦泉水要收費，大堂有免費的冰水可以接，有小賣部。房間沒有牙刷牙膏和拖鞋。走路10分鐘有個商區，有in n out burger和7-11。 記得提前定，臨近預訂會漲價。

服務非常好 但住一天而已 沒辦法說太多心得 但是我還是推這間

配套不錯。房間也不錯。服務可以

很不愉快。事先提前三天給該酒店通過訂房網站官方連結發了郵件給酒店表示當日會提早入住，大約在12點左右。飛了一夜的飛機人困馬乏來到酒店是上午十一點，説是沒有空房間。第一個接待的女士讓我等一下到十二點來。 OK，美國酒店規矩大，checkin是下午三點。雖然我提前發過郵件，但還是入鄉隨俗吧。於是12點再去問了一下，説是還沒有空房間。這樣一直到一點，實在困得不行，通過訂房網站客服，要表揚一下客服馬可，很快給酒店打了電話協調，結果立刻就有空房間安排入住了。收了提前入住費用。 其實12點我已經明確説過可以付款提前入住的費用，以前去其他酒店都是這樣操作的。而且我也告知前台，飛了一夜的飛機非常疲勞，希望儘快休息。畢竟年過五十了。但是前台非常冷漠，一副高高在上的樣子。 我生氣的點不是不給提前checkin，而是自始至終前台都衹是很官方的在那裡説沒有空房間，沒有哪怕和客房部打過一個電話溝通。就一直很官方的説房間沒有打掃出來。我想問一下房間是到下午三點瞬間一起打掃出來的嗎？我提前發的郵件沒有人看嗎？ Very unpleasant. I sent an email to the hotel through the official C訂房網站 link three days in advance, letting them know that I would be checking in early, around 12:00 PM. After flying all night, exhausted, I arrived at the hotel at 11:00 AM, and was told there were no rooms available. The first lady I spoke with asked me to come back at 12:00 noon. OK, American hotels have strict rules — check-in is at 3:00 PM. Even though I sent an email in advance, I decided to respect the local customs. So I went back at 12:00 PM and asked again，still no rooms available. This went on until 1:00 PM. I was so tired I could barely keep my eyes open. I then contacted C訂房網站 customer service, and I want to give credit to the agent, Mark, who quickly called the hotel on my behalf. Right after that, a room magically became available. I was charged an early check-in fee. To be clear, at 12:00 I had already explicitly said I was willing to pay the early check-in fee. I've done this at other hotels before. I also told the front desk that I had been flying all night and was extremely exhausted, hoping to rest as soon as possible. I'm over fifty, after all. But the front desk was very cold and acted as if they were above it all. What makes me angry is not that they wouldn't let me check in early. It's that from start to finish, the front desk just gave me the official line： "no rooms available" without ever once picking up the phone to talk to housekeeping. Just that robotic response: "The rooms haven't been cleaned yet." I want to ask: Do all the rooms magically get cleaned at exactly 3:00 PM all at once? And did nobody even read the email I sent in advance?

有shuttle 很方便快速，櫃台很nice，早餐也好吃

住得很滿意，但是機場到酒店的shuttle不給力，是和幾個其它酒店一起合用的shuttle，每次需要pick up幾個地方的人一起送，所以需要等待很久。如果在機場打不通shuttle電話，就給前台打就行，前台會幫忙通知shuttle接人

房間裡很乾凈明亮，酒店整體環境、設施不錯👍 有意思的是我們預約好的送機服務，司機居然把我們送到了洛杉磯國際機場客運大樓的到達層，而不是出發層🐶

飯店房間很大，又很乾淨大，又很乾淨!