Great location, friendly service and a comfy bed, it’s all you need for the reasonable price they charge. Couldn’t fault the breakfast, the welcome or the cleanliness of the facilities
Well done and thank you for your an excellent stay as always
Very nice hotel , great room , very clean and the bed was super comfortable!!
Warieaam
好友出遊
尊貴大床房
入住於2025年02月
2.2
評價於:2025年03月05日
Well didn't had a very good experience. Reason being the below:
- because the hotel in the name of sustainability and environmental friendly ignores all your requests.
- we requested a room with twin bed which over call was confirmed and later when we were at the property we were denied stating that the rooms are all full
- we were told that there 200 customers always waiting for them to refill the room soo thats the reason they really cannot help us. And they signalled us if we want we can change the hotel but refund cannot be promised since the booking is not directly don't from them
- in washroom the towels were dirty water kept running in commode non stop.
- I paid another 200 euros upfront to help myself and the same issue was being seen there as well.
-- overall a very bad experience with staff available 24/7 just to come with fancy words to deny ur request in the name of that there waiting list is high and we can change the hotel without any refunds.
I will ensure that this complaint has been escalated to the highest point and will post the same on there website as well as google review as well.
Great location, friendly service and a comfy bed, it’s all you need for the reasonable price they charge. Couldn’t fault the breakfast, the welcome or the cleanliness of the facilities
Well done and thank you for your an excellent stay as always
Very nice hotel , great room , very clean and the bed was super comfortable!!
Warieaam
好友出遊 尊貴大床房
入住於2025年02月
2.2
評價於:2025年03月05日
Well didn't had a very good experience. Reason being the below:
- because the hotel in the name of sustainability and environmental friendly ignores all your requests.
- we requested a room with twin bed which over call was confirmed and later when we were at the property we were denied stating that the rooms are all full
- we were told that there 200 customers always waiting for them to refill the room soo thats the reason they really cannot help us. And they signalled us if we want we can change the hotel but refund cannot be promised since the booking is not directly don't from them
- in washroom the towels were dirty water kept running in commode non stop.
- I paid another 200 euros upfront to help myself and the same issue was being seen there as well.
-- overall a very bad experience with staff available 24/7 just to come with fancy words to deny ur request in the name of that there waiting list is high and we can change the hotel without any refunds.
I will ensure that this complaint has been escalated to the highest point and will post the same on there website as well as google review as well.
訪客用戶
家庭出遊
貴賓特大床套房
入住於2026年02月
訪客用戶
家庭出遊
家庭房
入住於2026年02月
.DoG and GoD.
好友出遊
尊貴大床房
入住於2025年11月
匿名用戶
夫妻/情侶出遊
大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
尊貴大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊
尊貴大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
尊貴大床房
入住於2025年09月
匿名用戶
夫妻/情侶出遊
精品雙床房
入住於2025年09月
Ambrosetti
獨自出遊
大床房
入住於2025年07月
Warieaam
好友出遊
尊貴大床房
入住於2025年02月
訪客用戶
家庭出遊 貴賓特大床套房
入住於2026年02月
訪客用戶
家庭出遊 家庭房
入住於2026年02月
.DoG and GoD.
好友出遊 尊貴大床房
入住於2025年11月
匿名用戶
夫妻/情侶出遊 大床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 尊貴大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊 尊貴大床房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 尊貴大床房
入住於2025年09月
匿名用戶
夫妻/情侶出遊 精品雙床房
入住於2025年09月
Ambrosetti
獨自出遊 大床房
入住於2025年07月
Warieaam
好友出遊 尊貴大床房
入住於2025年02月