愛丁堡皇家露台 voco 酒店 (voco EDINBURGH - ROYAL TERRACE by IHG)

非常的差！這種如何可以拿到那麼高的分數，房間又小，環境又差，説是有窗戶結果呢，給我住地下的房間，我備註了需要高層還是不行，説是沒有任何的房間了，然而平台上還是可以預訂到，我真的完全理解不了，還什麼觀景酒店，你就看這個窗戶可以看到什麼？

安排在了樓下下面的那一間，負一樓，長條型的房間。製暖效果很差，空調開了最高溫都非常非常寒冷，其他還行。毛巾架不能加熱。床頭沒有電源很不方便

環境很好，住的很舒服，地理位置好

這真是一次糟糕的經歷。員工的服務態度極差。 我在那裡吃完早餐後拉肚子了，就跟他們説了。我衹是在結賬時隨口提了一下。我以為他們會真誠地道歉並承諾改進，事情也就過去了。（實際上，我並不在乎他們是否調查，我衹是想要一個基本的態度。） 但前台堅持要叫經理過來。經理來了之後，她開始迴避我的投訴。不是説他們早餐的標準有多高，就是説有多少人吃了都沒問題。總之，是我的問題，對吧？然後我又試著爭辯了幾句，但她衹是重複那幾句老話。談話毫無進展，根本沒法溝通。我意識到跟這種人爭論毫無意義，於是就離開了。 但她那張臉，那種表情，我這輩子都忘不了。我從未見過如此恐怖的表情。她的眼睛瞪的巨大，直勾勾地盯著我，那眼睛不是正常眼睛的形狀而是完全的正圓。我從未見過有人能做出這樣的表情。我根本不敢直視她的眼睛。那表情比紐西蘭毛利人的戰舞臉還要可怕。毛利人的戰舞臉是為了嚇退敵人，我想她做出那樣的表情也是出於同樣的目的。確實，她成功了，我走了。我覺得這場噩夢至少會在我的夢裡糾纏好幾個月。硬件設施和位置也一般般，我就不展開描述了。

忘了拍照，房間不大，兩張0.9米的床拼成的雙人床，位置有點偏，火車站走過去20分鐘，山中腰，被地圖帶著拎著大箱子爬山過去，其實可以走旁邊的大馬路轉過去，核心是窗戶打不開，住頂樓，外面冷，房間內沒冷氣又很熱，開個電風扇。唯一好處就是可以爬山看看全城的景色，日出日落！

A Wonderful Stay – Highly Recommended! My friend and I recently had the pleasure of staying at this lovely property, and we had an excellent experience. From the moment we arrived, we were impressed with the attention to detail and the warmth of the staff. The bed was incredibly comfortable, ensuring we both got a restful night’s sleep. What truly stood out, however, was the level of service. I was feeling a bit under the weather during our stay, and the staff went above and beyond by bringing breakfast directly to our room, which was a thoughtful and much-appreciated gesture. This level of care really goes a long way in making guests feel valued. For those who prefer to enjoy their breakfast with a bit of fresh air, the hotel also has a charming terrace where you can take your meal while soaking in the surroundings. It's the perfect way to start the day if you want to enjoy a bit of sunshine. The location is also a major plus. It’s just a short walk to the city center, making it easy to explore, and for those who prefer not to walk, a quick 5-minute bus ride will take you wherever you need to go. The lounge area at the hotel is another highlight. It’s spacious, cozy, and thoughtfully equipped with blankets to keep guests comfortable if the temperature drops. It provided the perfect spot to unwind after a day of sightseeing. Overall, I highly recommend this hotel for anyone visiting the area. The combination of comfort, thoughtful service, and a prime location makes it a top choice. We will definitely be staying here again when we return!

訂房網站專享地下室！訂房網站的旅客在這裡都安排地下室，碰到別的中國客人也是地下室，這哪裡還是洲際？還賣兩千多一晚？這酒店真的想錢想瘋了，房間廁所還有蜘蛛🕷️，我直接按死了。還跟我們説地下室也是正常房間。裡面就像收容所一樣，大家外賣的盤子垃圾就在樓道，臟兮兮。而且地下和樓上一個價格，千萬不要定！訂房網站！你這種房子還不下架嗎？別人都評價過很多次給地下室了，作為維護國人權利也不應該和這種地方合作啊！

In general the hotel looked classy and had a great view from the room. Good location and easy walk to Waverley Station. However it did lack toiletry packs. Maybe i was just used to hotels in Asia

八月的愛丁堡整體很貴，這家酒店位置不錯，步行可以上卡爾頓山看日落，非常便捷，門口停車要注意不要停專用車位，我們就吃了罰單。房型比較復古，衞生間是在一個很大的房間裡隔出來的一個玻璃間

房間還是蠻大的，乾淨衞生，服務態度很好，主要是地理位置非常不錯，性價比值，酒店後面就是卡爾頓山，旁邊就是火車站。