The hotel decor, cleanliness, and ambience were all excellent. My only complaint was the bed ,it was the worst we have ever slept on. My husband and I spent the night holding on to the edge as it sunk so baddly in the middle. Our first night was in rm 105, we complained to reception and were moved to 203. However the bed was only marginally better. The headboard is also too far away from the bed,causing the pillows to fall down the back of the bed.
I feel it is such a shame as everything else was so good.
I would also like to compliment all of your staff, they were so well mannered, pleasant and professional.
Please sort out your beds,it is so important and is the only thing letting your beautifull hotel down.
MCUZZA
夫妻/情侶出遊
標準雙人床房
入住於2023年01月
5.0
超讚
評價於:2023年02月06日
Lovely hotel, right in the centre of Edinburgh. Room was spacious and clean. Staff were very friendly and were very helpful when planning what to do and see in the city.
The hotel decor, cleanliness, and ambience were all excellent. My only complaint was the bed ,it was the worst we have ever slept on. My husband and I spent the night holding on to the edge as it sunk so baddly in the middle. Our first night was in rm 105, we complained to reception and were moved to 203. However the bed was only marginally better. The headboard is also too far away from the bed,causing the pillows to fall down the back of the bed.
I feel it is such a shame as everything else was so good.
I would also like to compliment all of your staff, they were so well mannered, pleasant and professional.
Please sort out your beds,it is so important and is the only thing letting your beautifull hotel down.
MCUZZA
夫妻/情侶出遊 標準雙人床房
入住於2023年01月
5.0
超讚
評價於:2023年02月06日
Lovely hotel, right in the centre of Edinburgh. Room was spacious and clean. Staff were very friendly and were very helpful when planning what to do and see in the city.
Balintuoyidiqing
朋友出遊
標準房
入住於2024年04月
訪客用戶
家庭出遊
標準雙人床房
入住於2024年02月
訪客用戶
朋友出遊
標準雙人床房
入住於2024年02月
訪客用戶
家庭出遊
標準房
入住於2023年10月
訪客用戶
獨自出遊
標準房
入住於2023年09月
ceibslth
家庭出遊
標準雙人床房
入住於2023年07月
訪客用戶
獨自出遊
標準雙人床房
入住於2023年04月
Panyan8326
夫妻/情侶出遊
高級特大床房
入住於2023年09月
Sarah
夫妻/情侶出遊
標準房
入住於2024年02月
MCUZZA
夫妻/情侶出遊
標準雙人床房
入住於2023年01月
Balintuoyidiqing
朋友出遊 標準房
入住於2024年04月
訪客用戶
家庭出遊 標準雙人床房
入住於2024年02月
訪客用戶
朋友出遊 標準雙人床房
入住於2024年02月
訪客用戶
家庭出遊 標準房
入住於2023年10月
訪客用戶
獨自出遊 標準房
入住於2023年09月
ceibslth
家庭出遊 標準雙人床房
入住於2023年07月
訪客用戶
獨自出遊 標準雙人床房
入住於2023年04月
Panyan8326
夫妻/情侶出遊 高級特大床房
入住於2023年09月
Sarah
夫妻/情侶出遊 標準房
入住於2024年02月
MCUZZA
夫妻/情侶出遊 標準雙人床房
入住於2023年01月