These aren't good people they're greedy and lack empathy, I made a mistake while trying to rebook, and uh, somehow was able to book days that I already had stayed, which caused me to lose money. And days I'm homeless and currently living in hotels when I let them know about the mistake and what they could do to fix the mistake. They first agreed to help and then choose not to. So they could keep the extra money even after letting them know that I was homeless and I needed those other 2 days. They still denied me the help. And for some reason, even let me know that they were allowing me to stay The rest of my stay even though I had already paid for it. So basically
They were insinuating that they could have punished me for even trying to fix the problem.
And the worst part is being homeless, and then being cheap, means I'll have to give them my money again. Eventually. They even yelled at me on the phone when I call to try and fix the problem, telling me that I had the wrong property over and over, even though I called the property number that was connected to the booking, they still yelled at me on the phone and hung up on me. They're not good people
TravelerZ
夫妻/情侶出遊 高級特大床房 禁菸
入住於2023年09月
3.0
評價於:2023年09月20日
Does the job
訪客用戶
其他 豪華兩張雙人床房 禁菸
入住於2025年09月
1.5
評價於:2025年09月05日
These aren't good people they're greedy and lack empathy, I made a mistake while trying to rebook, and uh, somehow was able to book days that I already had stayed, which caused me to lose money. And days I'm homeless and currently living in hotels when I let them know about the mistake and what they could do to fix the mistake. They first agreed to help and then choose not to. So they could keep the extra money even after letting them know that I was homeless and I needed those other 2 days. They still denied me the help. And for some reason, even let me know that they were allowing me to stay The rest of my stay even though I had already paid for it. So basically
They were insinuating that they could have punished me for even trying to fix the problem.
And the worst part is being homeless, and then being cheap, means I'll have to give them my money again. Eventually. They even yelled at me on the phone when I call to try and fix the problem, telling me that I had the wrong property over and over, even though I called the property number that was connected to the booking, they still yelled at me on the phone and hung up on me. They're not good people
蘭卡斯特紅頂客棧
(Red Roof Inn Lancaster)附近飯店推薦
常見問題
蘭卡斯特紅頂客棧的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00以前
蘭卡斯特紅頂客棧是否提供早餐?
飯店不提供早餐。
蘭卡斯特紅頂客棧提供哪些設施及服務?
泳池,停車場,24小時服務
蘭卡斯特紅頂客棧附近有什麼熱門景點?
Dutch Wonderland Family Amusement Park(約0.6公里),Bird-in-Hand Farmers Market(約3.1公里),American Music Theatre(約1公里)
TravelerZ
夫妻/情侶出遊
高級特大床房 禁菸
入住於2023年09月
訪客用戶
其他
豪華兩張雙人床房 禁菸
入住於2025年09月
TravelerZ
夫妻/情侶出遊 高級特大床房 禁菸
入住於2023年09月
訪客用戶
其他 豪華兩張雙人床房 禁菸
入住於2025年09月