Location is good as it is only few minutes walk to tube station, and a bus stop going to westfieds shopping centre. Shower room is small without any hanger or shelf for putting your own stuff. The shower room and toilet share a sliding door which is very tight to push and therefore ad you shower the water splash water to the bathroom. Plenty of sockets for charging but no plug for the hairdryer in the bathroom. Breakfast is good value particularly for prebooked one.
I have stayed at the Plaza several times and always had an exceptional time.
However, this stay was somewhat disappointing.
The room allocated had a bad smell, on reporting this I was immediately relocated to a great alternative .
The front desk staff member was amazing at his job, I regret not taking his name.
However, the next day I tried to order breakfast with room service.
The phone rang for at least 3mins then disconnected.
I called the front desk who agreed to get room service to call me.
No one.called, so we had no breakfast.
On check out I did complain to the front desk staff, he apologised
I won't let this incident stop me from using the hotel, however, it was bad room service that let the Plaza down on this occasion.
Bethfxnch
夫妻/情侶出遊
高級特大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月22日
Lovely clean hotel with attentive staff. Our room wasn’t ready for when we checked in so the staff kindly gave us free drinks. Can’t complain will definitely go back!
Location is good as it is only few minutes walk to tube station, and a bus stop going to westfieds shopping centre. Shower room is small without any hanger or shelf for putting your own stuff. The shower room and toilet share a sliding door which is very tight to push and therefore ad you shower the water splash water to the bathroom. Plenty of sockets for charging but no plug for the hairdryer in the bathroom. Breakfast is good value particularly for prebooked one.
I have stayed at the Plaza several times and always had an exceptional time.
However, this stay was somewhat disappointing.
The room allocated had a bad smell, on reporting this I was immediately relocated to a great alternative .
The front desk staff member was amazing at his job, I regret not taking his name.
However, the next day I tried to order breakfast with room service.
The phone rang for at least 3mins then disconnected.
I called the front desk who agreed to get room service to call me.
No one.called, so we had no breakfast.
On check out I did complain to the front desk staff, he apologised
I won't let this incident stop me from using the hotel, however, it was bad room service that let the Plaza down on this occasion.
Bethfxnch
夫妻/情侶出遊 高級特大床房
入住於2025年07月
5.0
超讚
評價於:2025年07月22日
Lovely clean hotel with attentive staff. Our room wasn’t ready for when we checked in so the staff kindly gave us free drinks. Can’t complain will definitely go back!
viviglobaltrip
家庭出遊
高級雙床房
入住於2025年06月
匿名用戶
家庭出遊
高級特大床房
入住於2025年07月
Teddybb
家庭出遊
一室特大床房
入住於2025年07月
_WeChat294807****
獨自出遊
高級特大床房
入住於2025年01月
匿名用戶
夫妻/情侶出遊
高級特大床房
入住於2025年01月
訪客用戶
好友出遊
高級特大床房
入住於2025年09月
M369830****
家庭出遊
高級雙床房
入住於2024年11月
匿名用戶
夫妻/情侶出遊
高級特大床房
入住於2025年04月
Bethfxnch
夫妻/情侶出遊
高級特大床房
入住於2025年07月
1380107****
商務出差
高級特大床房
入住於2025年08月
viviglobaltrip
家庭出遊 高級雙床房
入住於2025年06月
匿名用戶
家庭出遊 高級特大床房
入住於2025年07月
Teddybb
家庭出遊 一室特大床房
入住於2025年07月
_WeChat294807****
獨自出遊 高級特大床房
入住於2025年01月
匿名用戶
夫妻/情侶出遊 高級特大床房
入住於2025年01月
訪客用戶
好友出遊 高級特大床房
入住於2025年09月
M369830****
家庭出遊 高級雙床房
入住於2024年11月
匿名用戶
夫妻/情侶出遊 高級特大床房
入住於2025年04月
Bethfxnch
夫妻/情侶出遊 高級特大床房
入住於2025年07月
1380107****
商務出差 高級特大床房
入住於2025年08月