倫敦伊林希爾頓逸林酒店 (DoubleTree by Hilton London Ealing)

The location is a bit far from Ealing Broadway and town centre and the facilities in guest room or public area is not properly maintained. The hotel provided me a disabled-facility guest room to a normal traveller and not informing me in advance. And the disabled-facility room is at the farmost end at the floor passing through a few fire-rates closed door in order to access the room. It is not a friendly-design to disabled and also not a good service to a normal traveller.

Hospitalilty was noticably positive here. Warm greetings by the staff including a free cookie each. Clear explanations of the deposit, room location and number. Room is small but more spacious than other London hotels we've stayed at before, there's just enough space to fully open one large suitcase. Overall tidy and clean. Air conditioning works well. The desk is suitable for working at. Nice view out of the window. Selection of tea and coffee provided with a coffee machine and separate kettle. The bathroom was fine, shower is a good size and works well. Breakfast buffet was great. Lots of drinks and food option, all good quality. Staff were professional, warm and friendly.

感覺伊靈這塊還是很安靜的，周邊都是居民區，人員不雜亂。距離地鐵站很近，有便利店和Sainsbury的超市，很便利。房間不大，但是床很舒服。選擇面向停車場的晚上更安靜，靠馬路一側晚上警車摩託車很多。

Lovely hotel. The one I always stay when in London. 5 minutes walk to Ealing common and direct tube to China town. Friendly staffs and good breakfast.  非常推薦的酒店。五分鐘走到Ealing Common 站，有地鐵直到倫敦市中心及唐人街。早餐不錯。以倫敦酒店之貴，這酒店房費算合理。

Good Location that is located close for the Underground (about 10min walk) or from the A406 North Cir Road. A Sainsburys Local is located next the Tube Station and also opposite is a garage for fuel. As for the hotel, the rooms are small and if you are planning on spending some time in your room and there are two of you, you better know your fellow sleeping partner well. However it had all what I needed. Coffee machine (POD type) and bottled water was provided. Not much hanging space, if you are staying 4+nights, you might need to upgrade your room to the next level. Bathrooms are SMALL, and would say smaller than Travelodge ones (new build). Air con in my room worked, but not to USA standards, and would have had to have it on over night to keep the room cool (outside temp was 24 during day and about 18 at night). Car parking is available, but at 14.50, it is expensive for nthis part of London. I notice that after 1800 you can park on the road opposite the hotel. The bar and restaurant was busy, and some people seem to be local, which I found reassuring for a hotel. Service from reception did not blow me away. It was more a "sign the booking sheet, leave a £50.00 deposit, and here is your key." As for someone that had not stayed at thnis hotel before, some more open questions like the arrangements for car parking, or even where the lifts were, would have been welcomed. It was no more than 3/5 for service. One lift was out of order. The reason it was not a 2/5 was because the receptionist DID NOT read out aloud my room number. Something that I detest. Especially when you are travelling alone. No hotel should read your room number out in reception, but should point to it on your card accordingly. Also, when I asked for a copy of my room key as I had left mine in the room, there were no additional security checks made. I just said my room number and was provided another two keys. You would not give your house keys to a stranger in the street, so why give out a room key without checking who I was.

因為朋友住在伊靈這個區，為了離她家近點就訂了這間酒店。位置還行，離附近的Ealing Common地鐵站大概步行5-8分鐘。周圍沒什麼便利店或者餐廳可以吃東西，要吃飯要走出一條街去到地鐵站附近才有。 房間較小，但是在倫敦這種城市也算OK吧， 設施齊全，洗手間有沖涼房，沒有浴缸。 但是，必須吐槽一下特別糟糕的服務！前台幾乎所有的接待人員不管是黑人還是印度人還是白人都是漫不經心的，而且對亞洲人非常冷漠。第一天住的房間洗手間設計有問題，第二天上午提出換房， 結果給我辦理的黑人receptionist 給我得新房卡完全是沒有加磁就給了我。 等我上到房間發現卡用不了， 等了十幾分鍾電梯，因為這間酒店衹有兩個電梯還壞了一個， 整個聖誕假期一直壞的沒人修理，如果你住底層的話遇到高峰時段等電梯要等十幾分鍾最少！最無語的是當我到前台告訴她們房卡用不了的時候， 兩個receptionist一個黑人一個白人都是一副面無表情的模樣，漫不經心的接過房卡重新加磁，至始至終一個sorry都沒説，好像她們工作出錯漏就像喝水一樣正常。 接下來發生的一幕更驚掉下巴。兩個法國的老頭老太太退房， 兩個長者都挺有禮貌，交完房卡還用英文對前台説：謝謝，祝你有美好的一天。然後長者坐在前台旁邊的沙發上看似等Uber，那兩個前台竟然聊天説：為什麼這個酒店住這麼多説法語的人啊？ 我真是不喜歡法國人bla bla的！ 我去！ 她們當這倆法國長者家聽不懂英文？ 還是當人家耳聾啊？ 我當時真的很氣憤想罵她們B**ch， 這樣的服務態度，這麼不懂尊重客人，要是放在我們中國，早就被炒了一百遍魷魚了好嘛！！ 什麼玩意兒啊！ 這間酒店再也不會去住，這些個人天天嚷嚷著要人權，可是全然不懂尊重他人，素質極其低下。 呼籲大家都不要住這間酒店！

住宅街の中にあるホテルです。 周辺はのどかさのある雰囲気で、ロンドンの喧騒に疲れた方には癒されるようなおもむきのあるホテルです。 そのため、落ち著いた旅をしたい方に向いているかもしれません。 ホテル自體は歴史のある雰囲気の建物でフロントは華やかですがエレベーターや客室等は期待するほど新しくはないです。 (簡単に言うと古いです) ですが、清潔感はあるのでむしろその歴史の刻まれた雰囲気を楽しめました。 私達が止まった時はチェックイン時に溫かいクッキーを頂けました。とても美味しかったです。 フロントの対応もとてもよく、朝9時過ぎに荷物だけ預けに伺いましたが快く受けて下さいました。 コーヒーマシーンと炭酸水、お水がそれぞれ1本ずつあります。 紅茶も置いてありました。 付近にお店がないため、お水や食事は駅周辺から買って行くかホテル內のレストランで済ませるようになります。 スリッパ、パジャマはありません。 ボディソープ、シャンプー、トリートメント、ハンドソープ、ボディクリームは備え付けがありますが、それとタオル以外はありませんので持っていく必要があります。 現地調達を考えるのであれば、駅周辺で購入した方が良いと思います。 私達の泊まったお部屋の広さはやや狹く、4~5泊分位のキャリーケースを1つ広げると歩くスペースがかなり無くなります。 荷物多めの宿泊になる場合は注意が必要かもしれません。 ホテル周辺は治安も良く、自然豊かな場所なのでのんびりお散歩したりイギリスの田舎を感じられる雰囲気がとても良くて、その點気に入りました。

It’s ok, room was fine. Complimentary water in the room, nice little gym better than nothing. Breakfast is ok too. Close enough to some bars and also a tube station for onward journey to Heathrow.

Heel keurig hotel. Super goed ontbijt. Goede voorzieningen op de kamer. Goed koffiezetter, Goede koffie en lekker grote handdoeken. Met een Uber zit je makkelijk en snel vb bij Wembley.

The lift broke down and I had to carry my luggage down the stairs… worst experience ever