After booking the room in the old town I located the hotel and I wastold the room will be ready at 3pm .when I showed up I was told I didn't have a room that it was rented to someone else. Then they told me I could go to their second hotel studio about 10 minutes away by car. The room was terrible, took a shower and the entire room floor flooded, no service until the next day. TV not working. Horrible experience
Awful experience, day of arrival I got a call my room was no longer available try to send me to a different hotel but refused to provide me with name and location of the place ,order airport transfer trough them but no one show up, they did not let me check in till 5 in the evening,the entrance of the hotel smell like sewage and the room has no air and smell pretty bad, the bed is from the 1960, soaps dispenser broken , I unfortunately stay there 3 night( owner refused to reimburse even tough I point out to him all the problems)they never clean up the room of give a change/fresh towel , I pay for breakfast, but breakfast is only served from 9 to 10 am. Save your cash and spend it on someone else
訪客用戶
獨自出遊
標準單人房
入住於2024年08月
3.0
評價於:2024年08月30日
The staff were amazing and accomodating 5 stars for them .
I am a seasoned traveler world wide and I have stayed in a lot of 3-4 star places but this one I would rate as a 1.5 star.
I was so disappointed in my room it looked like a run down storage room not like a nice comfortable room like the pictures display at all on the booking site.
There was no air-conditioner as stated in the amenities list, nor was there a TV as stated in the amenities list as both TV and Air-conditioner were not working there was an issue with the room door unlocking it .
Also the bedroom flooring was old and worn carpet that had stains and dried vomit on it.
There is no safe in the bedroom as stated.
There was an air cooler and pedestal fan in the room which only just made it bearable on a hot day and night.
There is no parking if you have a car . There are five flights of narrow stair to climb with luggage. If your on the top floor. There is not lift.
The room has a very much lowered wedge shape wall /ceiling that takes up a lot of room and you can injure your head if your not careful in the dark.
There is no concierge as stated in fact most of what has been stated as the amenities and parking is a big lie as they either don't exist or they don't work.
With what I paid I could gave gotten a better room for the same money somewhere.
The managerr never showed up so I could talk to them about the issues. From what I have read else where in reviews this accomodation is really bad and in my thoughts this place and the owner of this business need a good shake up or shut down as they really don't care about the clients. It just about ripping people off and taking money. I highly recommend not booking this place as it is really bad.
Tan S H
夫妻/情侶出遊
標準雙人房
入住於2024年10月
3.5
評價於:2024年11月18日
Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find ..
訪客用戶
家庭出遊
標準雙人房
入住於2024年10月
4.2
很好
評價於:2024年10月17日
위치및 서비스는 아주 좋음. 시설은 구시가내에 있다보니 그냥 견딜만수준이지만 위치가 모든것을 다 만족하게함
After booking the room in the old town I located the hotel and I wastold the room will be ready at 3pm .when I showed up I was told I didn't have a room that it was rented to someone else. Then they told me I could go to their second hotel studio about 10 minutes away by car. The room was terrible, took a shower and the entire room floor flooded, no service until the next day. TV not working. Horrible experience
Awful experience, day of arrival I got a call my room was no longer available try to send me to a different hotel but refused to provide me with name and location of the place ,order airport transfer trough them but no one show up, they did not let me check in till 5 in the evening,the entrance of the hotel smell like sewage and the room has no air and smell pretty bad, the bed is from the 1960, soaps dispenser broken , I unfortunately stay there 3 night( owner refused to reimburse even tough I point out to him all the problems)they never clean up the room of give a change/fresh towel , I pay for breakfast, but breakfast is only served from 9 to 10 am. Save your cash and spend it on someone else
訪客用戶
獨自出遊 標準單人房
入住於2024年08月
3.0
評價於:2024年08月30日
The staff were amazing and accomodating 5 stars for them .
I am a seasoned traveler world wide and I have stayed in a lot of 3-4 star places but this one I would rate as a 1.5 star.
I was so disappointed in my room it looked like a run down storage room not like a nice comfortable room like the pictures display at all on the booking site.
There was no air-conditioner as stated in the amenities list, nor was there a TV as stated in the amenities list as both TV and Air-conditioner were not working there was an issue with the room door unlocking it .
Also the bedroom flooring was old and worn carpet that had stains and dried vomit on it.
There is no safe in the bedroom as stated.
There was an air cooler and pedestal fan in the room which only just made it bearable on a hot day and night.
There is no parking if you have a car . There are five flights of narrow stair to climb with luggage. If your on the top floor. There is not lift.
The room has a very much lowered wedge shape wall /ceiling that takes up a lot of room and you can injure your head if your not careful in the dark.
There is no concierge as stated in fact most of what has been stated as the amenities and parking is a big lie as they either don't exist or they don't work.
With what I paid I could gave gotten a better room for the same money somewhere.
The managerr never showed up so I could talk to them about the issues. From what I have read else where in reviews this accomodation is really bad and in my thoughts this place and the owner of this business need a good shake up or shut down as they really don't care about the clients. It just about ripping people off and taking money. I highly recommend not booking this place as it is really bad.
Tan S H
夫妻/情侶出遊 標準雙人房
入住於2024年10月
3.5
評價於:2024年11月18日
Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find .. Right in Old Town .. Quite difficukt to find ..
訪客用戶
家庭出遊 標準雙人房
入住於2024年10月
4.2
很好
評價於:2024年10月17日
위치및 서비스는 아주 좋음. 시설은 구시가내에 있다보니 그냥 견딜만수준이지만 위치가 모든것을 다 만족하게함
_WeChat273706****
好友出遊
標準雙人房
入住於2025年06月
norta
夫妻/情侶出遊
標準雙人房
入住於2025年06月
訪客用戶
家庭出遊
標準單人房
入住於2025年09月
202037****
好友出遊
標準雙人房
入住於2025年09月
Ambrosetti
獨自出遊
標準雙人房
入住於2025年09月
訪客用戶
獨自出遊
標準單人房
入住於2024年08月
Tan S H
夫妻/情侶出遊
標準雙人房
入住於2024年10月
訪客用戶
家庭出遊
標準雙人房
入住於2024年10月
訪客用戶
獨自出遊
標準單人房
入住於2025年09月
M265907****
好友出遊
入住於2023年07月
_WeChat273706****
好友出遊 標準雙人房
入住於2025年06月
norta
夫妻/情侶出遊 標準雙人房
入住於2025年06月
訪客用戶
家庭出遊 標準單人房
入住於2025年09月
202037****
好友出遊 標準雙人房
入住於2025年09月
Ambrosetti
獨自出遊 標準雙人房
入住於2025年09月
訪客用戶
獨自出遊 標準單人房
入住於2024年08月
Tan S H
夫妻/情侶出遊 標準雙人房
入住於2024年10月
訪客用戶
家庭出遊 標準雙人房
入住於2024年10月
訪客用戶
獨自出遊 標準單人房
入住於2025年09月
M265907****
好友出遊
入住於2023年07月