Requested my room be cleaned when I left at 10.00 am, returned at 2.30pm, room not cleaned. Asked cleaning person on floor please do at a certain time later in the day. Left and came back in the night, room still not cleaned. Walking down the corridor saw other rooms with cleaning requests in the evening. In the end I cleaned the room myself, requested fresh towels etc from reception. See attached photos for evidence.
When speaking with reception no notes were physically made and no management called to speak with me.
Tiansaerwaduo
商務出差
禁菸高級雙人床房
入住於2025年09月
3.7
評價於:2025年09月25日
首先這酒店的位置是不錯的,附近有商場方便吃飯也便於簡單的購物,而且附近就是red line metro,算是交通便利的了,加上離杜拜機場也不遠!
工作人員基本都很有禮貌,態度也很不錯,但酒店不好的地方是沒有洗衣房,衹能自已洗或找他們給你拿出去洗,但費用比較高,洗一兩次的費用都能買新的了!另外所謂的健身房就衹有幾個啞鈴和一兩個跑步機,沒啥用…最讓人反感的就是連一雙拖鞋都不給,成本一塊人民幣的東西居然要收五抉(大概十塊人民幣)杜拜幤一雙……
不過整體也是可以的,早餐食品也多,但要住這的記得一定要自己帶拖鞋和牙刷牙膏這些比較好,不然你要都好可能一整晚都拿不到給你……
My second stay in this hotel. The service here continues to be very good and it feels like a safe environment. The rooms are practical and comfortable. The repairs on floor 3 reception were more intrusive than expected as I could hear noise in my room on floor 7. I didn't like the large events going on in the restaurant, right next to the reception desks and the pool area is now ugly/more cramped with building stuff. I'm sure everything will go back to usual once the renovation is over and the hotel will be better for it.
Aira Joyce Alferos
家庭出遊
標準無菸雙床房
入住於2025年07月
5.0
超讚
評價於:2025年08月01日
Staying for 1 week was very comfortable with us with my sister. Service was great and helpful specially for housekeeping guy who always smiling (forgot to ask his name), and to Miss Rein and Derik in reception , they are very friendly. Will be back for sure.. ☺️
ОТЕЛЬ РАСПОЛОЖЕН ОЧЕНЬ УДАЧНО. РАДОМ МАГАЗИНЫ, МЕТРО И АВТОБУСНАЯ СТАНЦИЯ. ПО ЧИСТОТЕ И СЕВИСУ ВСЕ ОТЛИЧНО. ИЗ ОТЕЛЯ ПРИМОЙ ВЫХОД В IBN BATTUTA MALL.
БЫСТРОЕ ЗАСЕЛЕНИЕ И ВЫСЕЛЕНИЕ. ОТЛИЧНЫЙ БАССЕЙН ДЛЯ ТАКОГО УРОВНЯ ОТЕЛЯ. ОСТАНАВЛИВАЛСЯ НЕ ПЕРВЫЙ РАЗ, И ТОЧНО ВЕРНУСЬ.
Requested my room be cleaned when I left at 10.00 am, returned at 2.30pm, room not cleaned. Asked cleaning person on floor please do at a certain time later in the day. Left and came back in the night, room still not cleaned. Walking down the corridor saw other rooms with cleaning requests in the evening. In the end I cleaned the room myself, requested fresh towels etc from reception. See attached photos for evidence.
When speaking with reception no notes were physically made and no management called to speak with me.
Tiansaerwaduo
商務出差 禁菸高級雙人床房
入住於2025年09月
3.7
評價於:2025年09月25日
首先這酒店的位置是不錯的,附近有商場方便吃飯也便於簡單的購物,而且附近就是red line metro,算是交通便利的了,加上離杜拜機場也不遠!
工作人員基本都很有禮貌,態度也很不錯,但酒店不好的地方是沒有洗衣房,衹能自已洗或找他們給你拿出去洗,但費用比較高,洗一兩次的費用都能買新的了!另外所謂的健身房就衹有幾個啞鈴和一兩個跑步機,沒啥用…最讓人反感的就是連一雙拖鞋都不給,成本一塊人民幣的東西居然要收五抉(大概十塊人民幣)杜拜幤一雙……
不過整體也是可以的,早餐食品也多,但要住這的記得一定要自己帶拖鞋和牙刷牙膏這些比較好,不然你要都好可能一整晚都拿不到給你……
My second stay in this hotel. The service here continues to be very good and it feels like a safe environment. The rooms are practical and comfortable. The repairs on floor 3 reception were more intrusive than expected as I could hear noise in my room on floor 7. I didn't like the large events going on in the restaurant, right next to the reception desks and the pool area is now ugly/more cramped with building stuff. I'm sure everything will go back to usual once the renovation is over and the hotel will be better for it.
Aira Joyce Alferos
家庭出遊 標準無菸雙床房
入住於2025年07月
5.0
超讚
評價於:2025年08月01日
Staying for 1 week was very comfortable with us with my sister. Service was great and helpful specially for housekeeping guy who always smiling (forgot to ask his name), and to Miss Rein and Derik in reception , they are very friendly. Will be back for sure.. ☺️
ОТЕЛЬ РАСПОЛОЖЕН ОЧЕНЬ УДАЧНО. РАДОМ МАГАЗИНЫ, МЕТРО И АВТОБУСНАЯ СТАНЦИЯ. ПО ЧИСТОТЕ И СЕВИСУ ВСЕ ОТЛИЧНО. ИЗ ОТЕЛЯ ПРИМОЙ ВЫХОД В IBN BATTUTA MALL.
БЫСТРОЕ ЗАСЕЛЕНИЕ И ВЫСЕЛЕНИЕ. ОТЛИЧНЫЙ БАССЕЙН ДЛЯ ТАКОГО УРОВНЯ ОТЕЛЯ. ОСТАНАВЛИВАЛСЯ НЕ ПЕРВЫЙ РАЗ, И ТОЧНО ВЕРНУСЬ.
Andy Blake
獨自出遊
標準無菸大床房
入住於2025年10月
Tiansaerwaduo
商務出差
禁菸高級雙人床房
入住於2025年09月
YixiuCHRIS
商務出差
禁菸高級雙人床房
入住於2025年11月
M11588****
家庭出遊
標準無菸雙床房
入住於2025年09月
One Country at a Time
獨自出遊
標準可吸菸大床房
入住於2025年08月
Aira Joyce Alferos
家庭出遊
標準無菸雙床房
入住於2025年07月
_WeChat61192****
獨自出遊
標準無菸大床房
入住於2025年07月
Xindongwuyuetian
獨自出遊
標準無菸雙床房
入住於2025年06月
DMITRII DAUTOV
家庭出遊
標準無菸雙床房
入住於2025年05月
Nanfuliangyetingzhanger
獨自出遊
標準無菸雙床房
入住於2025年05月
Andy Blake
獨自出遊 標準無菸大床房
入住於2025年10月
Tiansaerwaduo
商務出差 禁菸高級雙人床房
入住於2025年09月
YixiuCHRIS
商務出差 禁菸高級雙人床房
入住於2025年11月
M11588****
家庭出遊 標準無菸雙床房
入住於2025年09月
One Country at a Time
獨自出遊 標準可吸菸大床房
入住於2025年08月
Aira Joyce Alferos
家庭出遊 標準無菸雙床房
入住於2025年07月
_WeChat61192****
獨自出遊 標準無菸大床房
入住於2025年07月
Xindongwuyuetian
獨自出遊 標準無菸雙床房
入住於2025年06月
DMITRII DAUTOV
家庭出遊 標準無菸雙床房
入住於2025年05月
Nanfuliangyetingzhanger
獨自出遊 標準無菸雙床房
入住於2025年05月