杜拜德伊勒市中心諾富特酒店 (Novotel Deira Creekside Dubai)

Located in a very strategic location. Its location is in front Deira City Centre Mall & walking distance to Metro Station.

房間大小合適，對面就是超市 設施完善：完善 齊全 服務：態度好

Excellent hotel with very good location.

Experience was unexpectedly below expectations. Checked in and reception staff was adamant to help us set up membership account, which allowed us to easily login into wifi (but could be done without member) - seemed a lil pushy here. Room seemed to have been just cleaned when we arrived, and it wasn’t locked. Raised this up to reception, and they promptly followed us to the room and confirmed it was cleaned and ready for stay. That said, the room was clearly only selectively cleant and the facilities were bad. Carpet had dirt, dust, hair all over; toilet had a bad smell and flies; table was awfully dirty. It was only slightly better when someone came to help us vacuum. For the toilet, a staff came to check but seemed to found it to be not an issue as he saw that the ventilation was working. We pressed on the issue of the smell and flies and the staff said will send housekeeping, who never arrived. Also - calling reception and housekeeping from room phone yielded no response or pickup. We resorted to raising our issues and requests directly with the reception at level 1. So it seems that the front end service is inconsistent . We can tell the housekeeping staff works hard, so it’s unclear if the instructions from management re cleaning and maintenance, or the expectations of cleanliness, are just too different and not up to standard. Location of the hotel was arguably the only saving grace, being a 5-10min walk to the metro and a mall opposite. Easy to also get Careem and Uber

いちばんよかったのは、フロントスタッフ。対応が丁寧で親切！アーリーチェックインとレイトチェックアウトもサービスしてくれた。 ハウスキーパーもとても気が利いて、好印象。 いちばん殘念だったのは、洗面台の汚れ。チェックイン直後に使ったのだが、排水溝の下からゴミが浮かび上がってき、流れも悪かったので、エンジニアに來てもらった。ラバーカップで掃除してくれ、問題は解決したのだが、洗面台がラバーカップであがってきた汚水でびちゃびちゃなのは知らんぷりで去って行った。ついでに言うと、彼が土足で客が使うバスマットを踏んで作業していたのも気分良くなかった。彼の態度があまりにも堂々としていて、何も言えなかったが、細かいことを気にする私が悪いのか… あと、部屋の各所に老朽化が見られ、バスタブの栓の開閉がきちんと機能しない、カーペットが古いのか異臭のようなものもかんじた。 例外はあるがスタッフはとても感じいいし、細かいことを気にしなければ、快適に過ごせると思う。

I booked for 2 single bed but reach at hotel early in the morning.But,when I Check in No available I said going for a tour be back at night.But,diddnt get front desk just say.Will give you queen bed w small bed.When,I saw queen bed w sofa.Im w my adult son.Hotel no of word honour as what customer booked.I  paid for it but they base on availability.No more next time

這個酒店非常漂亮，設施很全，服務周到。幫我很大忙，特別是員工：Jun、Amor,Ayyappan,希望下次還能見到他們。

轉機住了一天，機場地鐵紅線兩站下車走五分鐘，旁邊是家樂福和購物中心，裡面能吃飯買東西還挺方便的。早餐中規中矩，酒店如果有機場班車就更好了。

房間面積不小 但佈局欠周全 廁所門對著床，不習慣

酒店一如既往的好，每次來都住這裡，酒店服務和設施都非常棒，最主要的是交通和周邊配套比較好，購物和吃飯超級棒