曼蘇拉終點客棧 (Terminal Inn Al Mansoura)

Disappointing Experience – Poor Cleanliness, Outdated Facilities, and Lack of Service Unfortunately, our experience at this hotel has been quite disappointing. From the first day, we noticed that basic amenities such as towels and slippers were missing, and we had to request them from the staff. Even the towels provided were very old, worn out, and clearly needed replacing. The washing machine was extremely noisy and actually made our clothes dirtier instead of cleaning them. We later discovered that the inside of the machine was very dirty. We also found stains on the bedsheets, which raised serious concerns about hygiene. Most of the facilities are outdated and need proper maintenance and renovation. The water temperature is another problem. Even when using the cold water, it remains extremely hot. On top of that, the room telephone doesn’t work, and there is no room service available. The only positive aspect is the hotel’s location, which is calm and quiet. Overall, the hotel has potential, but the lack of cleanliness, basic amenities, and proper maintenance makes the experience disappointing. Guests deserve clean bedsheets, decent towels, functional facilities, and basic services without having to ask for everything. I hope management takes this feedback seriously and makes the necessary improvements.

ازعاج إنذار الحريق و إزعاج التعديلات في الفندق لم يجعلني انام

الغرفه جميلة لاكن صوت الازعاج كل يوم من صوت الإنذار الحريق و صوت التعديلات لم أتمكن من النوم