我在海友酒店住了已經一週,某天晚上房間不小心碎掉一個玻璃瓶,要求酒店打掃房間,前台一男子告訴我沒人打掃,並且他處理我的訴求時對我大吵,態度非常非常差,我要求他最起碼給我一個道歉,掛掉我電話,並且對我大吵後也掛掉電話,缺乏基本的職業素養和服務意識 ,我在凌晨立刻退房,我連定了幾天酒店,所以最後剩下的一天我要求前台幫我退掉時,他也告訴我不會處理。我的差評基於真實體驗,旨在維護自身權益並提醒其他消費者注意,不存在惡意詆譭或誇大事實。
I had been staying at Hai You Hotel for about a week when, one night, a glass bottle in my room was accidentally broken. I requested that the hotel clean the room. A man at the front desk told me that no one would clean it, and he yelled at me while handling my request, displaying an extremely poor attitude. I asked him to at least offer an apology, but he hung up on me after hanging up on me after yelling at me. This lack of basic professionalism and service awareness prompted me to check out immediately in the early hours of the morning. I had already booked the hotel for several days, so when I requested the front desk to help me cancel my reservation for the final day, they also informed me that they would not handle it. My negative review is based on my genuine experience and aims to safeguard my rights and alert other consumers to be cautious. There is no intent to maliciously slander or exaggerate the facts.
我在海友酒店住了已經一週,某天晚上房間不小心碎掉一個玻璃瓶,要求酒店打掃房間,前台一男子告訴我沒人打掃,並且他處理我的訴求時對我大吵,態度非常非常差,我要求他最起碼給我一個道歉,掛掉我電話,並且對我大吵後也掛掉電話,缺乏基本的職業素養和服務意識 ,我在凌晨立刻退房,我連定了幾天酒店,所以最後剩下的一天我要求前台幫我退掉時,他也告訴我不會處理。我的差評基於真實體驗,旨在維護自身權益並提醒其他消費者注意,不存在惡意詆譭或誇大事實。
I had been staying at Hai You Hotel for about a week when, one night, a glass bottle in my room was accidentally broken. I requested that the hotel clean the room. A man at the front desk told me that no one would clean it, and he yelled at me while handling my request, displaying an extremely poor attitude. I asked him to at least offer an apology, but he hung up on me after hanging up on me after yelling at me. This lack of basic professionalism and service awareness prompted me to check out immediately in the early hours of the morning. I had already booked the hotel for several days, so when I requested the front desk to help me cancel my reservation for the final day, they also informed me that they would not handle it. My negative review is based on my genuine experience and aims to safeguard my rights and alert other consumers to be cautious. There is no intent to maliciously slander or exaggerate the facts.
匿名用戶
好友出遊
雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2026年06月
訪客用戶
好友出遊
大床房(65寸電視+智能馬桶+全屋地暖)
入住於2026年07月
訪客用戶
夫妻/情侶出遊
高級大床房(65寸電視+電視投屏+助眠床墊)
入住於2026年07月
訪客用戶
好友出遊
大床房(65寸電視+智能馬桶+全屋地暖)
入住於2026年03月
訪客用戶
夫妻/情侶出遊
大床房(65寸電視+智能馬桶+全屋地暖)
入住於2025年11月
匿名用戶
商務出差
雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2026年03月
訪客用戶
好友出遊
雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2026年06月
匿名用戶
商務出差
高級大床房(65寸電視+電視投屏+助眠床墊)
入住於2025年09月
匿名用戶
夫妻/情侶出遊
高級大床房(65寸電視+電視投屏+助眠床墊)
入住於2025年08月
訪客用戶
商務出差
雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2025年11月
匿名用戶
好友出遊 雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2026年06月
訪客用戶
好友出遊 大床房(65寸電視+智能馬桶+全屋地暖)
入住於2026年07月
訪客用戶
夫妻/情侶出遊 高級大床房(65寸電視+電視投屏+助眠床墊)
入住於2026年07月
訪客用戶
好友出遊 大床房(65寸電視+智能馬桶+全屋地暖)
入住於2026年03月
訪客用戶
夫妻/情侶出遊 大床房(65寸電視+智能馬桶+全屋地暖)
入住於2025年11月
匿名用戶
商務出差 雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2026年03月
訪客用戶
好友出遊 雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2026年06月
匿名用戶
商務出差 高級大床房(65寸電視+電視投屏+助眠床墊)
入住於2025年09月
匿名用戶
夫妻/情侶出遊 高級大床房(65寸電視+電視投屏+助眠床墊)
入住於2025年08月
訪客用戶
商務出差 雙床房(65寸電視+智能馬桶+助眠床墊)
入住於2025年11月