We were given a lower grade room than we had paid for and he’d to move twice before we got the correct one . They were aware this had happened but did not tell us until we complained. Food is good , however if you do not like Indian cuisine your choices will be limited. Wine on the all inclusive is poor. staff are brilliant , management not so much . Annoying that you cannot go for a walk on the beach without getting swamped by beach sellers.
JOE-GLEN
家庭出遊
入住於2023年07月
4.2
很好
評價於:2023年08月16日
Nice hotel. Great food choices. Staff was helpful and had great customer service. Night time entertainment was very enjoyable. Would recommend this hotel to anyone interested in having a good time.
匿名用戶
夫妻/情侶出遊
入住於2022年11月
3.7
評價於:2022年11月18日
Diane beach is a gem. The locals are extremely friendly. The pool is large and very accommodating, always clean as well. Buffet was good, the menu changes daily. Very friendly staff, fun night time entertainment. Snorkeling in the open beach was my highlight 🏝🌴
訪客用戶
家庭出遊
入住於2023年04月
4.7
很棒
評價於:2023年04月21日
Wonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
We were given a lower grade room than we had paid for and he’d to move twice before we got the correct one . They were aware this had happened but did not tell us until we complained. Food is good , however if you do not like Indian cuisine your choices will be limited. Wine on the all inclusive is poor. staff are brilliant , management not so much . Annoying that you cannot go for a walk on the beach without getting swamped by beach sellers.
JOE-GLEN
家庭出遊
入住於2023年07月
4.2
很好
評價於:2023年08月16日
Nice hotel. Great food choices. Staff was helpful and had great customer service. Night time entertainment was very enjoyable. Would recommend this hotel to anyone interested in having a good time.
匿名用戶
夫妻/情侶出遊
入住於2022年11月
3.7
評價於:2022年11月18日
Diane beach is a gem. The locals are extremely friendly. The pool is large and very accommodating, always clean as well. Buffet was good, the menu changes daily. Very friendly staff, fun night time entertainment. Snorkeling in the open beach was my highlight 🏝🌴
訪客用戶
家庭出遊
入住於2023年04月
4.7
很棒
評價於:2023年04月21日
Wonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
南棕櫚海灘度假村
(Southern Palms Beach Resort)附近飯店推薦
常見問題
南棕櫚海灘度假村的入住和退房時間是什麼?
入住時間:13:00-22:00 退房時間:10:00-11:00
南棕櫚海灘度假村是否提供早餐?
飯店提供早餐。
南棕櫚海灘度假村提供哪些設施及服務?
潛水,泳池,停車場,運動場,健身房,SPA,24小時服務
南棕櫚海灘度假村附近有什麼熱門景點?
Golden Sand Resort(約0.3公里),Kongo Mosque(約1公里),Colobus Conservation(約1.3公里)
訪客用戶
夫妻/情侶出遊
入住於2023年09月
訪客用戶
夫妻/情侶出遊
入住於2023年06月
JOE-GLEN
家庭出遊
入住於2023年07月
匿名用戶
夫妻/情侶出遊
入住於2022年11月
訪客用戶
家庭出遊
入住於2023年04月
訪客用戶
夫妻/情侶出遊
入住於2023年09月
訪客用戶
夫妻/情侶出遊
入住於2023年06月
JOE-GLEN
家庭出遊
入住於2023年07月
匿名用戶
夫妻/情侶出遊
入住於2022年11月
訪客用戶
家庭出遊
入住於2023年04月