雪梨鉑爾曼海德公園酒店 (Pullman Sydney Hyde Park)

位置不錯，能看到雪梨塔。 附近有兩個主要超市，步行補充購物方便。衞生不錯。 也乾淨整齊。 酒店上年份了，設備有點老。 最不滿意是這麼大的酒店衹有三個很慢的電梯。 還有一個壞了。 每天得等很久。

酒店環境尚可，但是服務態度極差，而且前台不誠實，值班經理也在為前台狡辯，而不是承認錯誤。事情具體經如下： 本次入住定了兩間房，房型是一致的，但是入住之後發現一個房間有可開啟床，另一間是不可開啟。入住之後跟前台提出換房，將不可開啟的換為可開啟的，最初前台一口咬定因為新南威爾士州法律，沒有窗戶是可以開啟的，但是另一間房的客人提出可以開啟之後，才説有90%是不可以開啟的。作為酒店從業者，最基本應該誠實的與客人溝通，但是Tina沒有做到。之後找當班經理反應，經理説是“mis-communication"就是不承認是不誠實，這讓人覺得很噁心，之後叫經理髮郵件説明，也是避重就輕，實在是太噁心了，有很嚴重的種族歧視的嫌疑。

酒店就在海德公園邊上，視野好，樓層較高，有室外陽台 設施：水平尚可 衞生：保養水平不錯 環境：客房數量較多 服務：前台很小，服務不錯

每次來雪梨都喜歡圍著海德公園住，這次有公園景房間特價就訂了，不過房間比對面另一家的略小，總是下雨也沒撈著早晨的公園散步，設施有點舊舊的了，不過衞生間很大。每天都會收垃圾打掃鋪床。功能性都很好，一天落日陽光灑進來到沙發上，感覺很棒！

The conditions are generally old and dusty. One night we came back late and found no room cleaning at all, with my trash bins full and beds not made. I had to advise the hotel to clean the next day. However, when we came back the next day, I found the table and wash room table were still not cleaned at all. Some breakfast juice and milk stains remained on the table. Good location and good park view though.

酒店位置方便，基本能步行到CBD各個地方。房間窗外海德公園的景觀宜人，浴缸挺大的，頂層的恆溫泳池和健身房可以打卡。

酒店是個老牌五星級酒店地段非常的好，前台工作人員也非常友好。但是電梯非常的拉胯，三台電梯有一台停運正在維修，另外兩台在白天非常的慢，等一次電梯基本要15分鐘。寶貴時間，不建議。

這鉑爾曼跟國內鉑爾曼不是一回事吧，二十幾層樓，衹有三部電梯，一部長期停用，一部出故障，在老外很重視不要身體接觸的地方，天天擠成相片

在雪梨這個性價比我衹能説無敵，海德公園樓下就是公交站，world square 500m路，房間也很寬敞 服務態度也很好

In short, Pullman Hyde Park Sydney is a great hotel with a gym and pool that offer good views. The rooms are clean, and the location is perfect for accessing all the famous tourist spots. We stayed for 5 nights at Pullman Hyde Park Sydney in mid-May. We arrived at the hotel around 10 AM, which was earlier than the scheduled check-in time. We requested an early check-in at the concierge; however, we were informed that no rooms were available until 1 PM. This was understandable, given our early arrival. While waiting, we appreciated the water dispenser and snacks available for guests. One downside was that the hotel had only three lifts, which were insufficient for the number of guests. One lift even broke down, and the other two were quite slow. We booked a Superior King Room with a Hyde Park view, which was lovely. The room was clean, with no odors or stains. However, our first room was missing disposable slippers and had a broken phone. The staff quickly sent a technician and arranged for us to move to a higher floor with a functioning phone. They were responsive, but we had to move our luggage ourselves, as they were unable to assist with that. (It was around 6pm so they may be short-staffed at that moment.) We spent some time at the gym, but unfortunately, the drinking water ran out around 6 PM. We called the concierge to have it replenished, but no one arrived by the time we left. The pool was decent, and there was also a jacuzzi. However, the jacuzzi was located right next to the gym and in front of the glass entrance, so anyone coming out of the elevator could see you enjoying it, which may or may not be a concern for some guests. A highlight was running on the treadmill while enjoying the stunning sunset over the city skyline—it was spectacular. The location was fantastic! The major bus stops were just a 6-minute walk away, providing easy access to Bondi Beach, Central Station, and Darling Harbour .etc. It was also only a 15-20 minute walk to the harbour, which made exploring the area very convenient. Overall, while I believe there are cheaper options with similar location advantages, the cleanliness at Pullman Hyde Park was notably better than those alternatives.