The best hotel in Curitiba by FAR! The amenities, service and clean comfortable rooms are impeccable! Highly recommended
訪客用戶
夫妻/情侶出遊
Qoya高級房
入住於2026年05月
2.5
評價於:2026年05月13日
We booked this hotel through 訂房網站 expecting a high-end, 5-star stay. The property itself is indeed beautiful and the rooms are well maintained, but the service experience was extremely disappointing.
The swimming pool was one of the key reasons we selected this hotel. However, upon arrival we discovered it was closed for renovation. This was not mentioned anywhere during booking. Even the reception staff did not seem to know about it. No apology beyond words and no compensation were offered.
Breakfast is served from a menu. Our order was forgotten, and we waited for over 30 minutes before having to remind the staff. Only then was it prepared. When we complained, the staff showed no initiative to correct the situation.
The most serious issue occurred on our last day. A very strong chemical smell (like acetone or solvent) filled the elevator and our floor. I am pregnant, and exposure to such fumes is dangerous. We had to leave the hotel within minutes. When we reported this to reception, the only response again was “we are sorry.” No action, no investigation, no care. I suffered intense nausea for the next day as a result.
While the hotel’s appearance matches a 5-star standard, the service absolutely does not. The lack of responsibility and guest care is shocking for a hotel of this category. We believe this situation deserves proper attention and compensation.
匿名用戶
家庭出遊
qoya 高級雙床房
入住於2026年01月
5.0
超讚
評價於:2026年01月18日
쉬기 위해서 예약했는데 너무 좋았음 방 분위기, 청소, 아침식사까지 잘 쉬고 갔어요! 또 너무 직원들이 하나하나 다 친절해서 좋았어요 5개월 아기랑 갔는데 가족 빙문객이 많았고 그만큼 아기랑 있는게 편한곳이었어요!
訪客用戶
獨自出遊
Qoya高級房
入住於2025年10月
5.0
超讚
評價於:2025年10月29日
El hotel es muy acogedor. El personal es muy amable y está atento en todo momento. Las habitaciones son muy amplias, cómodas y acogedoras, además es todo muy limpio y pulcro.
The best hotel in Curitiba by FAR! The amenities, service and clean comfortable rooms are impeccable! Highly recommended
訪客用戶
夫妻/情侶出遊 Qoya高級房
入住於2026年05月
2.5
評價於:2026年05月13日
We booked this hotel through 訂房網站 expecting a high-end, 5-star stay. The property itself is indeed beautiful and the rooms are well maintained, but the service experience was extremely disappointing.
The swimming pool was one of the key reasons we selected this hotel. However, upon arrival we discovered it was closed for renovation. This was not mentioned anywhere during booking. Even the reception staff did not seem to know about it. No apology beyond words and no compensation were offered.
Breakfast is served from a menu. Our order was forgotten, and we waited for over 30 minutes before having to remind the staff. Only then was it prepared. When we complained, the staff showed no initiative to correct the situation.
The most serious issue occurred on our last day. A very strong chemical smell (like acetone or solvent) filled the elevator and our floor. I am pregnant, and exposure to such fumes is dangerous. We had to leave the hotel within minutes. When we reported this to reception, the only response again was “we are sorry.” No action, no investigation, no care. I suffered intense nausea for the next day as a result.
While the hotel’s appearance matches a 5-star standard, the service absolutely does not. The lack of responsibility and guest care is shocking for a hotel of this category. We believe this situation deserves proper attention and compensation.
匿名用戶
家庭出遊 qoya 高級雙床房
入住於2026年01月
5.0
超讚
評價於:2026年01月18日
쉬기 위해서 예약했는데 너무 좋았음 방 분위기, 청소, 아침식사까지 잘 쉬고 갔어요! 또 너무 직원들이 하나하나 다 친절해서 좋았어요 5개월 아기랑 갔는데 가족 빙문객이 많았고 그만큼 아기랑 있는게 편한곳이었어요!
訪客用戶
獨自出遊 Qoya高級房
入住於2025年10月
5.0
超讚
評價於:2025年10月29日
El hotel es muy acogedor. El personal es muy amable y está atento en todo momento. Las habitaciones son muy amplias, cómodas y acogedoras, además es todo muy limpio y pulcro.
匿名用戶
商務出差
Qoya高級房
入住於2026年03月
訪客用戶
商務出差
Qoya豪華
入住於2026年05月
匿名用戶
商務出差
Qoya高級房
入住於2026年03月
訪客用戶
夫妻/情侶出遊
Qoya高級房
入住於2026年05月
匿名用戶
家庭出遊
qoya 高級雙床房
入住於2026年01月
訪客用戶
獨自出遊
Qoya高級房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
Qoya豪華
入住於2026年05月
訪客用戶
商務出差
設計師套房
入住於2026年03月
匿名用戶
商務出差
qoya 高級雙床房
入住於2026年03月
訪客用戶
商務出差
高級大床房
入住於2023年08月
匿名用戶
商務出差 Qoya高級房
入住於2026年03月
訪客用戶
商務出差 Qoya豪華
入住於2026年05月
匿名用戶
商務出差 Qoya高級房
入住於2026年03月
訪客用戶
夫妻/情侶出遊 Qoya高級房
入住於2026年05月
匿名用戶
家庭出遊 qoya 高級雙床房
入住於2026年01月
訪客用戶
獨自出遊 Qoya高級房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 Qoya豪華
入住於2026年05月
訪客用戶
商務出差 設計師套房
入住於2026年03月
匿名用戶
商務出差 qoya 高級雙床房
入住於2026年03月
訪客用戶
商務出差 高級大床房
入住於2023年08月