Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
訪客用戶
夫妻/情侶出遊
標準單人房
入住於2025年04月
5.0
超讚
評價於:2025年04月28日
Clean freindly
Nice rooms recconend for price to
Near coventry city easy access
匿名用戶
家庭出遊
標準雙人房
入住於2025年07月
2.0
評價於:2025年07月14日
Attending a wedding here, the hotel itself was dated. There was hardly any attention to detail and dirty.
The staff were useless, apart from one male receptionist who tried his hardest to accommodate however no other employee would support him and therefore he ultimately could not help.
Overall this would be a last resort hotel to use when passing .
Expect nothing special and no customer service.
If you need a roof over your head and a bed,
This is the bog standard.
匿名用戶
夫妻/情侶出遊
標準雙人房
入住於2025年02月
3.2
評價於:2025年02月23日
Amazing place with a lovely view, but not very comfortable. For example pillows are not very fluffy.
The pool is ok, of course you have to pay £4 for each session. I think that add some slippers for pool is very necessary.
訪客用戶
獨自出遊
標準單人房
入住於2025年07月
4.2
很好
評價於:2025年07月06日
Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
匿名用戶
獨自出遊
標準雙人房
入住於2025年03月
4.5
很好
評價於:2025年03月26日
The hotel is very very good. Location is great, rooms are nice and cozy, you get shower gels, hand soaps included. Parking is large and always space. For the price I will definetly be back. Don’t look at the other reviews that say this is a bad place. As soon as I walked in it’s an antique luxury feel. Corridors are slightly outdated but rooms got a big tv, comfy beds, new bathrooms. My tv remote didn’t work unfortunately. But customer service is great aswell. Definitely be coming back when I’m here
訪客用戶
獨自出遊
標準雙人房
入住於2025年03月
4.0
評價於:2025年03月16日
It’s a huge hotel used for conferences and weddings. The corridor carpets and decor looked tired, however I was pleasantly surprised by the recently refurbished room. Nice fresh decor, and new carpet, fridge, Bosch coffee maker, large screen TV, iron, ironing board and trouser press. There’s a pool and leisure centre there also, although I didn’t have time to check that out. Plenty of parking as well. Don’t expect to get a lay in though, there was quite a bit of noise from people in the corridor from about 6:30 with guests from coach parties and workmen up an off early and cleaning staff talking at normal volume outside the door. Check out is also before 10am. Worth the £45.56 it cost me though.
訪客用戶
商務出差
標準雙人房
入住於2025年01月
1.0
評價於:2025年01月27日
I wish I had the option to give zero stars. A staff member named Dean (or Deen) was exceptionally rude and unprofessional. His behavior demonstrated a lack of training and customer service skills, making it clear he is not suited for this role. I strongly recommend the management address this issue, as his conduct has left me with a highly negative impression. Unfortunately, I will not be returning.
匿名用戶
商務出差 標準雙人房
入住於2025年06月
3.2
評價於:2025年06月06日
Curtains were undersized for the room so was woken up at around 05:00 by daylight light coming through did complain the night before and in the morning was informed that someone would come up to have a look but no body turned up
訪客用戶
夫妻/情侶出遊 標準單人房
入住於2025年04月
5.0
超讚
評價於:2025年04月28日
Clean freindly
Nice rooms recconend for price to
Near coventry city easy access
匿名用戶
家庭出遊 標準雙人房
入住於2025年07月
2.0
評價於:2025年07月14日
Attending a wedding here, the hotel itself was dated. There was hardly any attention to detail and dirty.
The staff were useless, apart from one male receptionist who tried his hardest to accommodate however no other employee would support him and therefore he ultimately could not help.
Overall this would be a last resort hotel to use when passing .
Expect nothing special and no customer service.
If you need a roof over your head and a bed,
This is the bog standard.
匿名用戶
夫妻/情侶出遊 標準雙人房
入住於2025年02月
3.2
評價於:2025年02月23日
Amazing place with a lovely view, but not very comfortable. For example pillows are not very fluffy.
The pool is ok, of course you have to pay £4 for each session. I think that add some slippers for pool is very necessary.
訪客用戶
獨自出遊 標準單人房
入住於2025年07月
4.2
很好
評價於:2025年07月06日
Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
匿名用戶
獨自出遊 標準雙人房
入住於2025年03月
4.5
很好
評價於:2025年03月26日
The hotel is very very good. Location is great, rooms are nice and cozy, you get shower gels, hand soaps included. Parking is large and always space. For the price I will definetly be back. Don’t look at the other reviews that say this is a bad place. As soon as I walked in it’s an antique luxury feel. Corridors are slightly outdated but rooms got a big tv, comfy beds, new bathrooms. My tv remote didn’t work unfortunately. But customer service is great aswell. Definitely be coming back when I’m here
訪客用戶
獨自出遊 標準雙人房
入住於2025年03月
4.0
評價於:2025年03月16日
It’s a huge hotel used for conferences and weddings. The corridor carpets and decor looked tired, however I was pleasantly surprised by the recently refurbished room. Nice fresh decor, and new carpet, fridge, Bosch coffee maker, large screen TV, iron, ironing board and trouser press. There’s a pool and leisure centre there also, although I didn’t have time to check that out. Plenty of parking as well. Don’t expect to get a lay in though, there was quite a bit of noise from people in the corridor from about 6:30 with guests from coach parties and workmen up an off early and cleaning staff talking at normal volume outside the door. Check out is also before 10am. Worth the £45.56 it cost me though.
訪客用戶
商務出差 標準雙人房
入住於2025年01月
1.0
評價於:2025年01月27日
I wish I had the option to give zero stars. A staff member named Dean (or Deen) was exceptionally rude and unprofessional. His behavior demonstrated a lack of training and customer service skills, making it clear he is not suited for this role. I strongly recommend the management address this issue, as his conduct has left me with a highly negative impression. Unfortunately, I will not be returning.
匿名用戶
商務出差
標準雙人房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
標準單人房
入住於2025年04月
匿名用戶
家庭出遊
標準雙人房
入住於2025年07月
匿名用戶
夫妻/情侶出遊
標準雙人房
入住於2025年02月
訪客用戶
獨自出遊
標準單人房
入住於2025年07月
匿名用戶
好友出遊
標準雙床房
入住於2024年12月
訪客用戶
夫妻/情侶出遊
標準雙人房
入住於2025年06月
匿名用戶
獨自出遊
標準雙人房
入住於2025年03月
訪客用戶
獨自出遊
標準雙人房
入住於2025年03月
訪客用戶
商務出差
標準雙人房
入住於2025年01月
匿名用戶
商務出差 標準雙人房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 標準單人房
入住於2025年04月
匿名用戶
家庭出遊 標準雙人房
入住於2025年07月
匿名用戶
夫妻/情侶出遊 標準雙人房
入住於2025年02月
訪客用戶
獨自出遊 標準單人房
入住於2025年07月
匿名用戶
好友出遊 標準雙床房
入住於2024年12月
訪客用戶
夫妻/情侶出遊 標準雙人房
入住於2025年06月
匿名用戶
獨自出遊 標準雙人房
入住於2025年03月
訪客用戶
獨自出遊 標準雙人房
入住於2025年03月
訪客用戶
商務出差 標準雙人房
入住於2025年01月