Made the horrible mistake of booking this place as it was close to my kids uni. Only reason. The place was dark, dingy and I couldn’t find an entrance in the dark on my wheelchair for a while . It took ages for someone to pick their phone. To myVery off putting, rude, discourteous staff. Would never recommend it and have no idea why it’s on this app. It is the main reason I left this app and took all my friends with me. The agent Sheila on the phone handling the matter sounded like it was her first day.. like she was reading from a manual and had no reasoning skills to navigate an otherwise stressful ordeal.. had no empathy . 訂房網站 and this hotel cared nothing about service or the client experience, they were more interested in the money. Luckily double tree was open . Please don’t make the mistake. Keep moving forward. I never do reviews and had used this app for a while as one of my holiday comparison apps. This wasn’t one bad experience; it was a horrible one met with zero empathy, concern and professionalism.
訪客用戶
夫妻/情侶出遊 豪華一室房
入住於2023年06月
4.0
評價於:2023年06月28日
It was nice
訪客用戶
商務出差 豪華一室房
入住於2025年09月
1.0
評價於:2025年09月29日
Made the horrible mistake of booking this place as it was close to my kids uni. Only reason. The place was dark, dingy and I couldn’t find an entrance in the dark on my wheelchair for a while . It took ages for someone to pick their phone. To myVery off putting, rude, discourteous staff. Would never recommend it and have no idea why it’s on this app. It is the main reason I left this app and took all my friends with me. The agent Sheila on the phone handling the matter sounded like it was her first day.. like she was reading from a manual and had no reasoning skills to navigate an otherwise stressful ordeal.. had no empathy . 訂房網站 and this hotel cared nothing about service or the client experience, they were more interested in the money. Luckily double tree was open . Please don’t make the mistake. Keep moving forward. I never do reviews and had used this app for a while as one of my holiday comparison apps. This wasn’t one bad experience; it was a horrible one met with zero empathy, concern and professionalism.
訪客用戶
夫妻/情侶出遊
豪華一室房
入住於2023年06月
訪客用戶
商務出差
豪華一室房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 豪華一室房
入住於2023年06月
訪客用戶
商務出差 豪華一室房
入住於2025年09月