科特斯-梅薩維德區速8 (Super 8 by Wyndham Cortez/Mesa Verde Area)

Reservé este hotel y no me fue posible llegar, hablé para cancelar y aunque dice hablan español nadie me pudo atender en mi idioma, hice el intento hablando un poco inglés que quería cancelar la reserva o cambiarla en su mismo hotel de Gallup, fue imposible la comunicación y me colgaron, hice el trámite de cancelación por Trip y no he tenido respuesta, tuve que hacer otra reserva en Gallup

Motel had everything as listed

I paid for the room online and again got the worst room possible the room they put me in had the TV did not work the air conditioning did not work and yeah the time of year when it starts getting hot too it was just not a good stay not worth the money oh yeah and then when I was leaving checking out I had to get my incidental fee back as they call it the damage deposit I don't know why they would charge me $100 damage deposit to put me in a room or nothing worked and everything was broken but they did so I called the number that was listed at the front desk there and I waited for about 40 minutes before the guy came in to give me my $100 back so I could leave truly not a good place I don't I don't believe might be better at downstairs room maybe I don't know I just do know that I got a good deal online for the room but when I got to the room it was to give me the worst one they had which is common use the apps online you booked the room you have to make a reservation you booked the room online you pay for it and then they give you the worst room they got some dirty underhanded dealing in some of these hotels and motels so these properties don't don't practice good business and probably not be advertised on some of these cool apps but anyways I said my part