克拉克斯維爾東北假日酒店 (Holiday Inn CLARKSVILLE NORTHEAST by IHG)

Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok." I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.

Room was perfect. Clean, clean bedding, Breakfast was perfect. Very happy with our stay.

The professionalism of the staff was amazing. I made a mistake, which I acknowledged, yet they still insisted on making it up to me. The room was great, as was the food. Very glad we chose to stay here.

Place was nice,friendly staff&nice little bar area. However I was very disappointment with the luggage roller carriers. They didn’t have any of the rectangular carriers,only the ones that were triangular,making me have to take multiple 訂房網站s from my vehicle to the room,which had I had the rectangular luggage dolly,I’d have only made 1 訂房網站. & I quite liked the pillows,but I wasn’t able to buy one as the card stated in the room,the lady at check out said that I couldn’t buy one due to them “opening the new hotel soon”,which I’m not sure what that had to do with anything since they can always order new pillows in,but whatever

Everything was good until the power went out that morning of the day we check out