樹屋艾瑪拉－純素食度假村 (Treehouse Amaara- Pure Vegetarian Resort)

Room wan not clean, water tap in bathroom was leaking there are a mouse in room restaurant prices are higher by 70% swimming pool was good and clean gym was permanently closed location is good, suitable staff behaviour was good room telephone was not working

No one is receiving the call on reception when needed. I have to go every time to meet the reception guy in person for every trouble. Room ac is poor. Accessories are not provided.

The stay was great. The location is bit off from the major attractions and food points. Otherwise the resort is a great place to stay. It has a good ambience. We were there on new year’s eve and there was a small party going on. The staff is also polite and helpful. There’s a restaurant in the resort. Food is okayish and quantity is less as per the charges. I would recommend staying at the place for max 2 days. Rooms are clean, washroom are clean, and the place was also well maintained.

Room not maintained. Food was not buffet. No latched lock. Taps leaking etc. Not upto the mark at all

I recently had the opportunity to stay at treehouse amara from september 17th to 19th, and unfortunately, my experience left much to be desired. While i had initially expected a comfortable and pleasant stay, i encountered a multitude of issues during my time at this hotel. One of the most noticeable drawbacks was the absence of a geyser in the bathroom. This meant that taking a hot shower or even washing hands in warm water was a constant struggle. It's essential for a hotel to provide such basic amenities, and the absence of a geyser was a significant inconvenience. Furthermore, the lack of wifi connectivity was highly disappointing in this digital age. It's almost a necessity for both business and leisure travelers, and its absence left me feeling disconnected and inconvenienced. Another concerning aspect was the malfunctioning landline. This made it impossible to reach the front desk or request any services or information from the hotel staff. Even when i tried to contact them before 9 pm, there was no response, leaving me feeling neglected and unsupported as a guest. The food and beverage charges at treehouse amara were exorbitantly high. While i understand that hotels often charge a premium for dining, the prices here felt unreasonable and out of touch with the quality and variety of the offerings. Nighttime at the hotel was quite challenging due to inadequate lighting, making navigation within the premises difficult. This lack of proper illumination not only affected safety but also the overall ambiance. The room itself was disappointingly small, providing limited space to move around comfortably. Additionally, i encountered a persistent issue with water leaking in the bathroom, which created a slippery and potentially hazardous environment. What added to my disappointment was the complete lack of assistance from the hotel staff. Despite these various issues, no one seemed interested in addressing or rectifying them. Outside the hotel, there was a significant inconvenience in terms of taxi and auto services. The absence of readily available transportation options made it challenging to explore the surrounding area and added to the overall inconvenience. Lastly, the housekeeping service did not meet the standards promised in the marketing materials. The room lacked basic amenities like mats, and it seemed as though the hotel had not been adequately maintained. In conclusion, my stay at treehouse amara from september 17th to 19th was marked by a series of disappointments and inconveniences. The absence of essential amenities, lack of communication, high f&b charges, and various other issues marred what should have been a relaxing and enjoyable stay. I hope the management takes note of these concerns and works towards improving the overall guest experience in the future.

All staffs are polite and attended the complaints immediately. Need improvement in the sewage system and ensure the expiry date of beverages.

The place is really good. Staff and service is excellent. Lot of open space. We also had lunch and dinner and food quality and quantity is also very good. Overall satisfied with my stay.

Pathetic and dirty rooms, satellite tv not working, mosquito repellent empty, unclean washrooms, bad staff at reception and bad room interiors

On reaching the resort, the reception was not aware of our arrival. Although issue was corrected in a minute. At the resort there was party/shooting going, which made the ambience quite noisy. The main problem was food. We did not had any choices. Whatever was made for the party celebration, we had to pick from that only. We first ordered pasta, they said ok and later it was unavailable. Then we ordered hora bhara kabab. 9 very small pieces of kababs were given. When we ordered no-ode the quantity was so small that it can only fill a child. The cost to quantity ratio was very bad. The resort has good ambience. One can stay here, but best not to order any food. The buffet breakfast was also with limited options. No

Property is beautiful, but the rooms lacks cleanliness. Water was dripping from the ac. Washrooms were not properly cleaned. Drapes seems to be not cleaned from ages. Also went to in-house resturant for dinner, but had to wait 30 mins for person to come and ask for our order. Huge dealy in service. Tv in the room was also not functional. Had great expectation but was not satisfied.