去了9次日本,沒想到這一次,住到了有史以來最差的酒店!兒子從小到大每次旅遊帶在身邊的睡覺安慰物(一件小絨衫),在早上離開房間時,好好的放在他的床上。晚上回到房間,找了20遍,消失無蹤!去前台詢問是否是打掃的阿姨錯收走,告訴我打掃的人員下班了。我説物品很重要,請你電話她詢問。電話了,説沒有看到。讓我回房間再找一遍。我告訴她已經找了20遍,你們的床墊我都掀開了,請你們再找!好,她告訴我次日早上會詢問負責酒店衞生的第三方公司。第二日,早上提醒一次。晚上回到酒店詢問——無果。我請她們要求第三方再次檢查。第三日——依然無果。用翻譯器在大堂裡就這個事情,面對不同的服務人員,説了至少3遍。我告訴他們這是我在日本遇到最離譜的酒店,最差的服務。房間的物品憑空消失了,是一件情感價值超過本身價值太多的物品。很遺憾,必須寫下這個差評。長野很好,但這個酒店很糟糕。I have been to Japan nine times, and I never expected that this time, I would stay in the worst hotel ever! My son has always carried a sleeping comfort item (a small fleece shirt) with him on every 訂房網站 since he was little, and it was placed on his bed when we left the room in the morning. When we returned to the room in the evening, after searching 20 times, it disappeared without a trace! I inquired at the front desk if the cleaning staff might have mistakenly taken it away and was told that the cleaners had already left work. I said the item was very important and asked them to call and inquire. They called and said they didn't see it. I told them I had searched the room 20 times, even lifting the mattress, and asked them to look again. They told me they would inquire with the third-party company responsible for hotel sanitation the next morning. I reminded them the next morning, and when I returned to the hotel in the evening to ask — still no results. I asked them to request the third party to check again. On the third day — still no results. I used a translator in the lobby to talk about this matter with different service staff, repeating it at least three times. I told them this is the most outrageous hotel I have encountered in Japan, with the worst service. An item in the room disappeared into thin air, and it is an item with emotional value far exceeding its own value. I regret that I must write this bad review. Nagano is great, but this hotel is terrible.
去了9次日本,沒想到這一次,住到了有史以來最差的酒店!兒子從小到大每次旅遊帶在身邊的睡覺安慰物(一件小絨衫),在早上離開房間時,好好的放在他的床上。晚上回到房間,找了20遍,消失無蹤!去前台詢問是否是打掃的阿姨錯收走,告訴我打掃的人員下班了。我説物品很重要,請你電話她詢問。電話了,説沒有看到。讓我回房間再找一遍。我告訴她已經找了20遍,你們的床墊我都掀開了,請你們再找!好,她告訴我次日早上會詢問負責酒店衞生的第三方公司。第二日,早上提醒一次。晚上回到酒店詢問——無果。我請她們要求第三方再次檢查。第三日——依然無果。用翻譯器在大堂裡就這個事情,面對不同的服務人員,説了至少3遍。我告訴他們這是我在日本遇到最離譜的酒店,最差的服務。房間的物品憑空消失了,是一件情感價值超過本身價值太多的物品。很遺憾,必須寫下這個差評。長野很好,但這個酒店很糟糕。I have been to Japan nine times, and I never expected that this time, I would stay in the worst hotel ever! My son has always carried a sleeping comfort item (a small fleece shirt) with him on every 訂房網站 since he was little, and it was placed on his bed when we left the room in the morning. When we returned to the room in the evening, after searching 20 times, it disappeared without a trace! I inquired at the front desk if the cleaning staff might have mistakenly taken it away and was told that the cleaners had already left work. I said the item was very important and asked them to call and inquire. They called and said they didn't see it. I told them I had searched the room 20 times, even lifting the mattress, and asked them to look again. They told me they would inquire with the third-party company responsible for hotel sanitation the next morning. I reminded them the next morning, and when I returned to the hotel in the evening to ask — still no results. I asked them to request the third party to check again. On the third day — still no results. I used a translator in the lobby to talk about this matter with different service staff, repeating it at least three times. I told them this is the most outrageous hotel I have encountered in Japan, with the worst service. An item in the room disappeared into thin air, and it is an item with emotional value far exceeding its own value. I regret that I must write this bad review. Nagano is great, but this hotel is terrible.
Tha HK
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家庭出遊 標準雙床房
入住於2024年10月
達可
與好友旅遊 標準小型雙人床房
入住於2024年08月
訪客用戶
家庭出遊 標準雙床房
入住於2024年08月
訪客用戶
家庭出遊 標準三人房
入住於2024年07月
匿名用戶
家庭出遊 標準三人房
入住於2023年09月
dingdang
與好友旅遊 標準雙床房
入住於2024年10月
night hell
與好友旅遊 標準小型雙人床房
入住於2024年01月
NU-II
獨自出遊 標準小型雙人床房
入住於2023年08月
Mohanmode9955
夫妻/情侶出遊 精緻雙床套房
入住於2023年07月
Joyful Dining
家庭出遊 尊貴大床房
入住於2023年04月