不論是商務還是休閒旅客,比爾萊斯利莊園飯店都能讓您的Billesley之行變得更加美好而難忘。飯店距離Wilmcote僅有3km。飯店位於很便捷到達The Spa at Billesley Manor Hotel的地方。從飯店出發可方便前往市內的眾多著名景點,包括Mary Arden's Farm、安妮·海瑟薇小屋和Regal Hair & Beauty。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備。有飲水需求的旅客,飯店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。您可以到大堂吧與朋友暢飲聊天度過閒暇時光。如果旅客願意,飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Greggs(西餐)、The Golden Cross(西餐)和The Stuart Restaurant at the Billesley Manor(英國菜)也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店配置有會議廳,定能滿足您商務活動方面的需求。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
訪客用戶
商務出差
高級穀倉房,1張雙人床或2張單人床
入住於2024年06月
5.0
超讚
評價於:2024年07月08日
What an amazing place .
The surrounding was therapeutic.
Staff were helpful.
I sat out in the garden for breakfast.
Julie
夫妻/情侶出遊
入住於2022年08月
5.0
超讚
評價於:2022年08月05日
Billisey Manor was beyond expectation even after reading other reviews. Food was excellent as was the service. Facilities have something for everyone. Very clean everywhere and many rooms are freshly decorated
So pleased with our choice
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
訪客用戶
商務出差 高級穀倉房,1張雙人床或2張單人床
入住於2024年06月
5.0
超讚
評價於:2024年07月08日
What an amazing place .
The surrounding was therapeutic.
Staff were helpful.
I sat out in the garden for breakfast.
Julie
夫妻/情侶出遊
入住於2022年08月
5.0
超讚
評價於:2022年08月05日
Billisey Manor was beyond expectation even after reading other reviews. Food was excellent as was the service. Facilities have something for everyone. Very clean everywhere and many rooms are freshly decorated
So pleased with our choice
匿名用戶
家庭出遊
初級套房-Manor House
入住於2023年10月
匿名用戶
與好友旅遊
莊園雙人間
入住於2024年05月
訪客用戶
獨自出遊
莊園 - 帶四柱床
入住於2024年06月
匿名用戶
與好友旅遊
高級穀倉房,1張雙人床或2張單人床
入住於2023年06月
訪客用戶
其他
高級穀倉房,1張雙人床或2張單人床
入住於2024年06月
訪客用戶
商務出差
高級穀倉房,1張雙人床或2張單人床
入住於2024年06月
Julie
夫妻/情侶出遊
入住於2022年08月
訪客用戶
家庭出遊
高級雙人/雙床間
入住於2023年08月
Baiyuyun
與好友旅遊
雪松穀倉雙人或雙床房
入住於2024年01月
匿名用戶
家庭出遊 初級套房-Manor House
入住於2023年10月
匿名用戶
與好友旅遊 莊園雙人間
入住於2024年05月
訪客用戶
獨自出遊 莊園 - 帶四柱床
入住於2024年06月
匿名用戶
與好友旅遊 高級穀倉房,1張雙人床或2張單人床
入住於2023年06月
訪客用戶
其他 高級穀倉房,1張雙人床或2張單人床
入住於2024年06月
訪客用戶
商務出差 高級穀倉房,1張雙人床或2張單人床
入住於2024年06月
Julie
夫妻/情侶出遊
入住於2022年08月
訪客用戶
家庭出遊 高級雙人/雙床間
入住於2023年08月
Baiyuyun
與好友旅遊 雪松穀倉雙人或雙床房
入住於2024年01月