The staff were amazing so I want everyone to know that part. This is not the front desk staff. Now on to the bad…. The rooms are not clean. I dislike having to say this. But it’s facts. When walking in the room- first thing we notice is a huge pretty fresh stain on floor that screamed puke. It was attempted to be cleaned but the orange stain was disgusting. The windows were smudged. The glass tables had finger prints all over. The walls had dried splashes of who knows what and edges around the room at knee high were full of dust. Soap was left in shower and the floor when the door was opened and closed was disgusting. No liners in garbage cans.
The front desk was very understanding and switched us rooms. Problem was it was a downsize. We lived through it but will all the hotels we have stayed in while in the city - (dozens- as we are only 2 hours away and like to stay at different places) this one unfortunately we will not be returning too.
Fede Fedullo
夫妻／情侶出遊
特大床房
入住於2022年12月
5.0
超讚
評價於：2023年01月03日
We stayed at Hyatt Centric the Loop, and our room was so spacious and clean. The decoration from the hotel is amazing in all the places, since the lobby til the rooms. The staff was friendly and nice. Have many stores nearby.
LamNicole
朋友出遊
高層兩張大床房
入住於2024年03月
5.0
超讚
評價於：2024年04月06日
Great place with big rooms and clean environment.
訪客用戶
獨自出遊
特大床房
入住於2023年06月
5.0
超讚
評價於：2023年06月27日
Great place to stay!
訪客用戶
商務出差
高層特大床房
入住於2024年01月
5.0
超讚
評價於：2024年02月05日
房間寬敞，乾淨
訪客用戶
商務出差 豪華大床房
入住於2024年01月
5.0
超讚
評價於：2024年02月05日
沒有失望，還是凱悅的品質，住著舒心
訪客用戶
商務出差 特大床房
入住於2023年11月
5.0
超讚
評價於：2023年11月22日
乾淨，安靜，市中心方便
訪客用戶
朋友出遊 特大床房
入住於2023年06月
5.0
超讚
評價於：2023年09月09日
位置非常非常方便，設計簡潔時尚，關鍵性價比感人！！是我們這次美國行的住宿高光了
Pooh Pooh Ya
商務出差 大床房
入住於2023年04月
5.0
超讚
評價於：2023年04月24日
位置特別好，去千璽公園和海岸線走路就能到
訪客用戶
商務出差 特大床房
入住於2023年11月
5.0
超讚
評價於：2023年12月22日
房間很寬敞
Juli
朋友出遊 高層兩張大床房
入住於2023年11月
3.5
評價於：2023年11月14日
The staff were amazing so I want everyone to know that part. This is not the front desk staff. Now on to the bad…. The rooms are not clean. I dislike having to say this. But it’s facts. When walking in the room- first thing we notice is a huge pretty fresh stain on floor that screamed puke. It was attempted to be cleaned but the orange stain was disgusting. The windows were smudged. The glass tables had finger prints all over. The walls had dried splashes of who knows what and edges around the room at knee high were full of dust. Soap was left in shower and the floor when the door was opened and closed was disgusting. No liners in garbage cans.
The front desk was very understanding and switched us rooms. Problem was it was a downsize. We lived through it but will all the hotels we have stayed in while in the city - (dozens- as we are only 2 hours away and like to stay at different places) this one unfortunately we will not be returning too.
Fede Fedullo
夫妻／情侶出遊 特大床房
入住於2022年12月
5.0
超讚
評價於：2023年01月03日
We stayed at Hyatt Centric the Loop, and our room was so spacious and clean. The decoration from the hotel is amazing in all the places, since the lobby til the rooms. The staff was friendly and nice. Have many stores nearby.
訪客用戶
商務出差
豪華大床房
入住於2024年01月
訪客用戶
商務出差
特大床房
入住於2023年11月
訪客用戶
朋友出遊
特大床房
入住於2023年06月
Pooh Pooh Ya
商務出差
大床房
入住於2023年04月
訪客用戶
商務出差
特大床房
入住於2023年11月
Juli
朋友出遊
高層兩張大床房
入住於2023年11月
Fede Fedullo
夫妻／情侶出遊
特大床房
入住於2022年12月
LamNicole
朋友出遊
高層兩張大床房
入住於2024年03月
訪客用戶
獨自出遊
特大床房
入住於2023年06月
訪客用戶
商務出差
高層特大床房
入住於2024年01月
訪客用戶
商務出差 豪華大床房
入住於2024年01月
訪客用戶
商務出差 特大床房
入住於2023年11月
訪客用戶
朋友出遊 特大床房
入住於2023年06月
Pooh Pooh Ya
商務出差 大床房
入住於2023年04月
訪客用戶
商務出差 特大床房
入住於2023年11月
Juli
朋友出遊 高層兩張大床房
入住於2023年11月
Fede Fedullo
夫妻／情侶出遊 特大床房
入住於2022年12月
LamNicole
朋友出遊 高層兩張大床房
入住於2024年03月
訪客用戶
獨自出遊 特大床房
入住於2023年06月
訪客用戶
商務出差 高層特大床房
入住於2024年01月