We arrived into Chester a good few hours before check in so wanted to ask if we could store our luggage, however our room was ready so we were told we could check in right away! (Great start!) We were also upgraded at a discount price (nice little touch there)
The exterior is stunning, the revolving door (possibly my favourite part of the hotel haha) and grand staircase were just stunning! The staff were so friendly and helpful.
I had cut my finger earlier in the day, it kept reopening and one of the staff was very helpful in getting me wipes and extra plasters as I’d ran out.
The room itself was gorgeous!! We had a view of the back gardens which looked so nice with the autumn leaves! The bed was large and comfortable!
I would love to know where to buy the pillows!!
I HATE climbing stairs but they were just too grand not too.
We didn’t eat in the hotel but we did have a drink in the bar whilst we waited for a friend and it was lovely. The food looked delicious.
The one and only issue I had was the strange humming/buzz at night which made it difficult to drift off to sleep. However, I did bring earplugs and should have used them so that’s on me haha!
Would definitely stay here again if/when we visit Chester!
Our room is located on the third floor facing the train station - but there isn't any train noises during the night - the traffic sounded more!
Very high ceilings and large windows making the room feels large and spacious:D
Right out of the station - you don't even have to look for it
However, the phone doesn't seem to be working - tried calling reception yet no one pick up, and when calling room service, the call didn't even went through
As an old building, ventilation is amazing with AC built, the lift is a bit tiny but understandable because of building restrictions
Overall a very nice stay but will prefer the telephone to be working:/
A very nice hotel, right opposite the station.
It's a little bit of a walk into town but not too far.
Check-in was a little slow but apart from that I had an excellent stay.
訪客用戶
夫妻/情侶出遊
經典雙人床房
入住於2025年05月
3.0
評價於:2025年06月03日
Отель находится прямо напротив вокзала. При заселении нам предложили небольшой номер с маленьким окном под потолком, отталкивающимися обоями, насекомыми и волосами в ванной. Мы попросили поменять номер, и нам дали другой гораздо более приятный номер. Но и там были свои минусы - пыль в некоторых местах, плохо работающий слив в туалете, отсутствие холодильника и сейфа. Мы просили тихий номер, но в один вечер внизу в банкетном зале была вечеринка, и весь шум и громкая музыка были очень сильно слышны в номере. Закончилось это после 12 часов ночи. В остальном все очень неплохо.
訪客用戶
家庭出遊
經典雙床房
入住於2025年08月
4.2
很好
評價於:2025年08月04日
Historic hotel located near Chester Station
Nice staff and good breakfast. The gym was unfortunately in maintenance
訪客用戶
夫妻/情侶出遊
經典雙床房
入住於2025年09月
4.7
很棒
評價於:2025年09月22日
We booked at short notice after the Chester races, and we were pleasantly surprised. We arrived too late to try the restaurant, but our room was spacious and spotlessly clean. It is also worth noting that although the hotel was very busy, there was very little noise once you moved through to your accommodation.
For the location and price we would definitely stay again.
We arrived into Chester a good few hours before check in so wanted to ask if we could store our luggage, however our room was ready so we were told we could check in right away! (Great start!) We were also upgraded at a discount price (nice little touch there)
The exterior is stunning, the revolving door (possibly my favourite part of the hotel haha) and grand staircase were just stunning! The staff were so friendly and helpful.
I had cut my finger earlier in the day, it kept reopening and one of the staff was very helpful in getting me wipes and extra plasters as I’d ran out.
The room itself was gorgeous!! We had a view of the back gardens which looked so nice with the autumn leaves! The bed was large and comfortable!
I would love to know where to buy the pillows!!
I HATE climbing stairs but they were just too grand not too.
We didn’t eat in the hotel but we did have a drink in the bar whilst we waited for a friend and it was lovely. The food looked delicious.
The one and only issue I had was the strange humming/buzz at night which made it difficult to drift off to sleep. However, I did bring earplugs and should have used them so that’s on me haha!
Would definitely stay here again if/when we visit Chester!
Our room is located on the third floor facing the train station - but there isn't any train noises during the night - the traffic sounded more!
Very high ceilings and large windows making the room feels large and spacious:D
Right out of the station - you don't even have to look for it
However, the phone doesn't seem to be working - tried calling reception yet no one pick up, and when calling room service, the call didn't even went through
As an old building, ventilation is amazing with AC built, the lift is a bit tiny but understandable because of building restrictions
Overall a very nice stay but will prefer the telephone to be working:/
A very nice hotel, right opposite the station.
It's a little bit of a walk into town but not too far.
Check-in was a little slow but apart from that I had an excellent stay.
訪客用戶
夫妻/情侶出遊 經典雙人床房
入住於2025年05月
3.0
評價於:2025年06月03日
Отель находится прямо напротив вокзала. При заселении нам предложили небольшой номер с маленьким окном под потолком, отталкивающимися обоями, насекомыми и волосами в ванной. Мы попросили поменять номер, и нам дали другой гораздо более приятный номер. Но и там были свои минусы - пыль в некоторых местах, плохо работающий слив в туалете, отсутствие холодильника и сейфа. Мы просили тихий номер, но в один вечер внизу в банкетном зале была вечеринка, и весь шум и громкая музыка были очень сильно слышны в номере. Закончилось это после 12 часов ночи. В остальном все очень неплохо.
訪客用戶
家庭出遊 經典雙床房
入住於2025年08月
4.2
很好
評價於:2025年08月04日
Historic hotel located near Chester Station
Nice staff and good breakfast. The gym was unfortunately in maintenance
訪客用戶
夫妻/情侶出遊 經典雙床房
入住於2025年09月
4.7
很棒
評價於:2025年09月22日
We booked at short notice after the Chester races, and we were pleasantly surprised. We arrived too late to try the restaurant, but our room was spacious and spotlessly clean. It is also worth noting that although the hotel was very busy, there was very little noise once you moved through to your accommodation.
For the location and price we would definitely stay again.
TG1989
好友出遊
經典雙人床房
入住於2025年10月
da vid
好友出遊
經典雙床房
入住於2025年09月
Spenceryouji
商務出差
經典雙人床房
入住於2025年09月
Artia
家庭出遊
經典雙人床房
入住於2025年08月
_yt11944****
家庭出遊
經典雙床房
入住於2025年07月
mooseandhobbes
獨自出遊
經典雙床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
經典雙人床房
入住於2025年05月
訪客用戶
家庭出遊
經典雙床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
經典雙床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊
經典雙人床房
入住於2025年03月
TG1989
好友出遊 經典雙人床房
入住於2025年10月
da vid
好友出遊 經典雙床房
入住於2025年09月
Spenceryouji
商務出差 經典雙人床房
入住於2025年09月
Artia
家庭出遊 經典雙人床房
入住於2025年08月
_yt11944****
家庭出遊 經典雙床房
入住於2025年07月
mooseandhobbes
獨自出遊 經典雙床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 經典雙人床房
入住於2025年05月
訪客用戶
家庭出遊 經典雙床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 經典雙床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 經典雙人床房
入住於2025年03月