丹巴拉姆皇家大酒店 (Royal Grand)

Service was good staff was so helpful especially staff mr vela who guided us in getting transport. Food, location

We were in for a rude shock when we entered the hotel. The receptionist informed that they are running full and asked me to call mm t for cancel-ling the stay and get the refund from them. After showing all the booking details they searched again and again and informed that cannot give a room and blamed mmt. She categorically informed that they only encourage people who come directly to them. After much begging and by some sheer luck as someone else cancel-led got the room. Problems did not end with this. We have booked for 3 adults and paid for the same, but they insisted that we have to pay extra for additional bed. Again had to argue a lot to come out of this. Rooms and location are good. It is in a small lane with no parking and have to keep the car on the road. Space is available for one car only on the road. Only one water bottle for 3 people. Ac was making a lot of noise.

It was good. They provided enough water. And the room was clean and neat. Power backup is great even in the cyclone situation which i encountered. Overall wonderful stay

Rooms were not clean, bedsheets and quilt had blood stains unwashed, no geyser in bathrooms. No towels in bathrooms. I booked this hotel seeing the reviews in mmt, very misleading reviews, the ground reality is very different from what is in front of you.