RIHGA Royal Resort Okinawa Chatan (RIHGA Royal Resort Okinawa Chatan)

選擇的房間大了一點以外還有買東西方便其他就覺得還好😅沒有什麼設施帶兒童入住就覺得沒地方去，然後頂樓的游泳池也不大而且帶孩子反而覺得挺危險的孩子又吵著要玩水只能待在房間浴缸裡面玩水，不過還好房間還有洗脫烘洗衣機蠻方便的，再來就是礦泉水的提供量太少了因為帶小孩要泡牛奶所以水用量蠻大的，但飯店只願意再提供我2瓶，我是住2晚還要去頂樓販賣機買水，這點我就覺得蠻不能接受的畢竟住一晚一萬多

這次入住體驗遠超預期。客房乾淨整潔、床鋪舒適。無論是硬體設施還是軟體服務，都展現出高的水準。而且，客房內的備品齊全，空間寬敞舒適。地理位置優越。房間乾淨無異味，衛浴設備也相當好。整體而言是一次好的住宿體驗。

自駕免費停車，近美國村、EAON 超市、711走路不用五分鐘 房間超大，有微波爐、可製冰冰箱、洗脫烘洗衣機，超適合親子多天入住！ 飯店內還有免費溫泉大浴場可泡湯，完全是下次再遊的入住首選

那覇機場乘巴士TK05 ，大約一小時就直接去到美國村嘅RIHGA ROYAL RESORT OKINAWA CHATAN . AEON 、大型夾公仔GIGO 、拉麵店（追風丸）、 Red Lobster、 Family Mart、 Lawson 、 牛角、溫野菜等等。好靚嘅沙灘🏖️，踩單車環島遊、爽！ 酒店可以煮食（煮食用具、餐具，要問前台借）、有洗衣機（有洗衣液提供（獨立包裝）、拖鞋、刷牙洗面用品、房內有桑拿用具（有指示教你怎樣用），－句講晒，正、正、正。

酒店鄰近美國村，房間新淨，有個大露台，遠處可看到大海；但是房間地下及牆身都濕濕的，原因不明，所以於房內走路時要格外小心，不然會很易滑走，這方面希望酒店會跟進；另外早餐不錯

今年先新開張的酒店，本身都有啲期待。果然見到間房之後完全無失望，剛好係颱風天可以好好係酒店避風。 房內有煮食爐，微波爐，洗衣機，設備都好好。 如果有下次，會繼續選擇呢間酒店。

「外國旅客安全毫無保障！遇到事情只會拖延、包庇，極度不推薦！」 這是一家外表光鮮亮麗，內部管理卻腐敗至極的新飯店。原本帶孩子來度假，卻換來滿身傷痕與一肚子氣。 2026/05/10 晚上，在大浴池更衣室時，一位日本女人莫名把我女兒放在位子上的毛巾和髮圈丟到地上。我過去跟她理論，她一邊吹頭髮一邊裝傻，最後竟辱罵我「I hate you, you are stupid」。罵完後，我繼續跟她爭論，結果她竟然當場情緒失控，直接朝我衝過來想拿毛巾甩我。我伸手阻擋，她竟然大力抓傷我的手背。 為了自保和留作證據，我隨即拿起手機拍下對方的臉。當時對方兩人皆已完全穿好衣服，並非在裸露狀態下拍攝。對方隨即做賊喊抓賊大喊 police 並跑去櫃檯告狀。 最讓人寒心的是飯店的處理態度： 1. 櫃檯睜眼說瞎話：我先生下樓詢問進度，飯店竟然推託說「不知道對方住哪一房，要等明天早上經理來調監視器」。對方都去櫃檯抱怨了，飯店怎麼可能不知道房號？根本是欺騙外國人的拖延戰術！ 2. 經理冷血且檢討被害人：隔天早上經理面無表情，沒有一句道歉或慰問傷口，只說：「我們飯店不會幫你們報警，要報警自己去報。」接著竟然強迫我刪除證據影片，理由是「那是客人的隱私」。 我當場回他：「因為她們是日本人有隱私，我們不是日本人，莫名被抓傷就不用處理？！」如果要報警，這就是證據，我絕對不會刪！最後全家人直接拉著行李走人。 這家飯店的態度就是：日本人的隱私至上，外國人的安全隨便。 發生事情時，這家飯店只會包庇、拖延、推卸責任，要去住的人請自己保重！ [No Safety for Foreign Tourists! They only protect locals, delay issues, and blame the victims. Highly NOT recommended!] While this new hotel looks nice on the outside, its management and crisis handling are completely unacceptable. On the night of May 10th, 2026, our family vacation turned into a nightmare. In the changing room of the public bath, a Japanese woman inexplicably threw my daughter’s towel and hair tie onto the floor. When I confronted her, she insulted me, shouting, "I hate you, you are stupid!" After she insulted me, I didn't back down and continued to argue with her. She then completely lost control and rushed toward me. As I put my hand up to block her, she violently scratched the back of my hand. To protect myself and preserve evidence, I took a video of her face. I must emphasize that at that moment, both women were fully dressed; no one was recorded in a state of undress. She then started playing the victim, screaming "Police!" and ran to the front desk to complain. The hotel's response was outrageous: 1. Lying and Stalling: The hotel staff blatantly lied, claiming they didn't know which room the guest stayed in and needed to wait until the next morning for the manager to review the CCTV. This was an obvious stalling tactic. 2. Coldness and Victim-Blaming: The next morning, the manager offered NO apology and NO concern for my injury. He coldly stated, "Our hotel will not help you call the police. If you want to, do it yourself." Worse, he repeatedly demanded that I delete the video evidence, claiming it violated the "guest's privacy." I replied, "So because they are Japanese, they have privacy, but because we are not, it’s okay for us to be assaulted and injured without resolution?!" I refused to delete the crucial evidence. We packed our bags and left immediately. This hotel's stance is clear: The privacy of an aggressor matters more than the safety of a foreign tourist. They will only protect the locals and dodge responsibility. Stay here at your own risk!

酒店房間配套非常齊全，有洗衣乾衣機，有電子微波爐，雪櫃還有冰箱隔，情侶家庭也非常合適。 廣闊的露台還能看到整個美國村入境夜景也超級美麗。

這間的房間真的很大，而且窗外就是美國村，可以直接在陽台看煙火，飯店的服務也是很棒可以幫忙推行李到房間，頂樓游泳池也有大澡堂，會讓人回住的一間酒店

酒店剛開業，設施很新淨，房間很大類似Service Apartment,餐具要問職員取，有微波爐洗衣乾衣機電磁爐雪櫃一應俱全，有個很大的露台望向美國村及海景。酒店有停車場泊車，非常方便！雖然職員的英文不是很好但他們都樂意協助。由於我有份郵件恐怕未能在check out前到達，他們都盡力幫我協調溝通快遞公司，最後在我check out時取到，非常感謝他們！