The location of this hotel was excellent, via metro line 2 exit 1. Rooms were clean and comfortable. Amenities were also adequate with the laundry room and gym located at the 12th level.
However, I must mention that their front desk service was very poor. When we asked them how best to visit some places, their response was really indifferent and gave us the impression that we were really troubling them. So much so that we had to ask the other locals nearby.
Also, I was expecting a package being delivered to the hotel in advance, and when I wrote to the hotel via 訂房網站, I got zero response. I then requested a wechat number so that we can communicate easier, and again, my request fell on deaf ears, totally no response at all.
I think the hotel management need to look into this matter seriously and get their team to learn the service techniques from the hotels in Wulingyuan, Fenghuang and Furong. It is such a vast difference in service level. I would definitely not recommend this hotel to my friends if they were to visit Changsha.
The location of this hotel was excellent, via metro line 2 exit 1. Rooms were clean and comfortable. Amenities were also adequate with the laundry room and gym located at the 12th level.
However, I must mention that their front desk service was very poor. When we asked them how best to visit some places, their response was really indifferent and gave us the impression that we were really troubling them. So much so that we had to ask the other locals nearby.
Also, I was expecting a package being delivered to the hotel in advance, and when I wrote to the hotel via 訂房網站, I got zero response. I then requested a wechat number so that we can communicate easier, and again, my request fell on deaf ears, totally no response at all.
I think the hotel management need to look into this matter seriously and get their team to learn the service techniques from the hotels in Wulingyuan, Fenghuang and Furong. It is such a vast difference in service level. I would definitely not recommend this hotel to my friends if they were to visit Changsha.
D14055****
夫妻/情侶出遊
尊享丨舒適高級大床房
入住於2025年11月
M771444****
商務出差
暢享-電玩影音房
入住於2025年12月
Simply Red
夫妻/情侶出遊
尊享丨舒適高級大床房
入住於2025年08月
wqpan
好友出遊
臻享丨城景豪華雙床房(辦公桌&小冰箱)
入住於2025年10月
ccwww2008
商務出差
臻享丨城景豪華大床房(辦公桌&小冰箱)
入住於2025年10月
M316518****
家庭出遊
尊享丨舒適高級大床房
入住於2025年08月
300323****
商務出差
臻享丨城景豪華大床房(辦公桌&小冰箱)
入住於2025年12月
M503858****
家庭出遊
尊享丨舒適高級大床房
入住於2025年08月
M300590****
夫妻/情侶出遊
尊享丨舒適高級大床房
入住於2025年07月
Yujiaweiqulvxing
夫妻/情侶出遊
尊享丨舒適高級大床房
入住於2025年07月
D14055****
夫妻/情侶出遊 尊享丨舒適高級大床房
入住於2025年11月
M771444****
商務出差 暢享-電玩影音房
入住於2025年12月
Simply Red
夫妻/情侶出遊 尊享丨舒適高級大床房
入住於2025年08月
wqpan
好友出遊 臻享丨城景豪華雙床房(辦公桌&小冰箱)
入住於2025年10月
ccwww2008
商務出差 臻享丨城景豪華大床房(辦公桌&小冰箱)
入住於2025年10月
M316518****
家庭出遊 尊享丨舒適高級大床房
入住於2025年08月
300323****
商務出差 臻享丨城景豪華大床房(辦公桌&小冰箱)
入住於2025年12月
M503858****
家庭出遊 尊享丨舒適高級大床房
入住於2025年08月
M300590****
夫妻/情侶出遊 尊享丨舒適高級大床房
入住於2025年07月
Yujiaweiqulvxing
夫妻/情侶出遊 尊享丨舒適高級大床房
入住於2025年07月