We have stayed many times in Citadines Thailand and has never failed us BUT this is our first time in Citadines Prai Penang and big dissappontment.
When check in staff not very enthusiastic.
They don’t supply bottle water at all and they tel you there is a glass flask and you can top up water at the water dispenser near the lift landing BUT the flask is so dirty n filthy you will not use it.
The bath towel is old with the edge trimming coming off.
A big disappointment.
Overall, it's fine, but the cleanliness is normal. I did find some insects, like ants. Also, room service is slow. The first day, 4pm, the 2nd day, 6pm. (I pressed the room cleaning service in the morning)
But the amenities is good. Gym is good and swimming pool is nice.
JennJX
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年07月
5.0
超讚
評價於:2025年07月08日
The location is perfect! There’s a local food court and several eateries just a short walk away, which makes it super convenient to grab a meal anytime. From hearty local dishes to quick snacks, everything was easily accessible without needing to travel far.
The room was clean and spacious, and I was pleasantly surprised to find a small living area included—it added an extra touch of comfort and space to relax after a long day.
Minor downside: The hotel is located near a busy junction, so do expect traffic jams during peak hours if you’re driving.
Overall, I had a great experience. The hotel was comfortable, well-maintained, and in a very convenient spot. Would definitely recommend to travelers looking for comfort and easy access to food options.
We have stayed many times in Citadines Thailand and has never failed us BUT this is our first time in Citadines Prai Penang and big dissappontment.
When check in staff not very enthusiastic.
They don’t supply bottle water at all and they tel you there is a glass flask and you can top up water at the water dispenser near the lift landing BUT the flask is so dirty n filthy you will not use it.
The bath towel is old with the edge trimming coming off.
A big disappointment.
Overall, it's fine, but the cleanliness is normal. I did find some insects, like ants. Also, room service is slow. The first day, 4pm, the 2nd day, 6pm. (I pressed the room cleaning service in the morning)
But the amenities is good. Gym is good and swimming pool is nice.
JennJX
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年07月
5.0
超讚
評價於:2025年07月08日
The location is perfect! There’s a local food court and several eateries just a short walk away, which makes it super convenient to grab a meal anytime. From hearty local dishes to quick snacks, everything was easily accessible without needing to travel far.
The room was clean and spacious, and I was pleasantly surprised to find a small living area included—it added an extra touch of comfort and space to relax after a long day.
Minor downside: The hotel is located near a busy junction, so do expect traffic jams during peak hours if you’re driving.
Overall, I had a great experience. The hotel was comfortable, well-maintained, and in a very convenient spot. Would definitely recommend to travelers looking for comfort and easy access to food options.
yummymin
商務出差
尊貴特大床一室房
入住於2026年01月
訪客用戶
家庭出遊
兩臥室行政房
入住於2026年01月
Shirley lau 88
商務出差
兩臥室行政房
入住於2026年03月
訪客用戶
家庭出遊
尊貴特大床一室房
入住於2025年12月
Porter0423
商務出差
尊貴特大床一室房
入住於2025年10月
訪客用戶
商務出差
尊貴特大床一室房
入住於2026年01月
訪客用戶
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年08月
cnoliu
家庭出遊
兩臥室行政房
入住於2026年02月
ke3lvin
商務出差
尊貴特大床一室房
入住於2025年08月
JennJX
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年07月
yummymin
商務出差 尊貴特大床一室房
入住於2026年01月
訪客用戶
家庭出遊 兩臥室行政房
入住於2026年01月
Shirley lau 88
商務出差 兩臥室行政房
入住於2026年03月
訪客用戶
家庭出遊 尊貴特大床一室房
入住於2025年12月
Porter0423
商務出差 尊貴特大床一室房
入住於2025年10月
訪客用戶
商務出差 尊貴特大床一室房
入住於2026年01月
訪客用戶
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年08月
cnoliu
家庭出遊 兩臥室行政房
入住於2026年02月
ke3lvin
商務出差 尊貴特大床一室房
入住於2025年08月
JennJX
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年07月