DO NOT STAY IN THIS HOTEL!
the first time i experienced bed bugs was in a £2.50/n hostel in indonesia. the second time… in this £90/n “3 star” hotel! and this time was so much worse because there were so many of them and massive!! they got on to my bags and belongings and i ended up spending 2 days washing all my clothes and treating all my belongings instead of sightseeing in the city.
i made a formal complaint to the receptionist the next day and they encouraged me to report it to the melbourn city health authority because apparently mine wasnt the first case.
the city health authority did a spot check on them the day i checked out and since then, the hotel had refused to release my $100 room bond and ignored my emails.
they are truly ridiculous, the physical irritation and mental stress they put me through. holiday ruined.
SO DO NOT STAY THERE AND BE THE NEXT VICTIM!
Mark Villarubia
家庭出遊
豪華國王公寓
入住於2025年09月
3.0
評價於:2025年09月10日
The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design.
Overall, I’d say the hotel deserves an average rating.
DO NOT STAY IN THIS HOTEL!
the first time i experienced bed bugs was in a £2.50/n hostel in indonesia. the second time… in this £90/n “3 star” hotel! and this time was so much worse because there were so many of them and massive!! they got on to my bags and belongings and i ended up spending 2 days washing all my clothes and treating all my belongings instead of sightseeing in the city.
i made a formal complaint to the receptionist the next day and they encouraged me to report it to the melbourn city health authority because apparently mine wasnt the first case.
the city health authority did a spot check on them the day i checked out and since then, the hotel had refused to release my $100 room bond and ignored my emails.
they are truly ridiculous, the physical irritation and mental stress they put me through. holiday ruined.
SO DO NOT STAY THERE AND BE THE NEXT VICTIM!
Mark Villarubia
家庭出遊 豪華國王公寓
入住於2025年09月
3.0
評價於:2025年09月10日
The location is great—close to the CBD, so no issues there. However, the bathroom layout was disappointing. There was no holder for essentials inside the shower, and the towel rack was placed far from the shower area. I'm not sure how they came up with such an impractical design.
Overall, I’d say the hotel deserves an average rating.
訪客用戶
家庭出遊
寬敞家庭公寓
入住於2026年05月
訪客用戶
家庭出遊
三張單人床房
入住於2026年02月
Shanlinfengyu
夫妻/情侶出遊
一室公寓
入住於2025年11月
訪客用戶
家庭出遊
豪華兩臥室公寓
入住於2026年02月
訪客用戶
家庭出遊
兩張單人床公寓
入住於2025年10月
匿名用戶
夫妻/情侶出遊
一室公寓
入住於2025年08月
訪客用戶
家庭出遊
豪華國王公寓
入住於2025年03月
Mark Villarubia
家庭出遊
豪華國王公寓
入住於2025年09月
Tabo9180
好友出遊
四臥室頂層公寓
入住於2025年03月
訪客用戶
商務出差
兩臥室公寓
入住於2025年03月
訪客用戶
家庭出遊 寬敞家庭公寓
入住於2026年05月
訪客用戶
家庭出遊 三張單人床房
入住於2026年02月
Shanlinfengyu
夫妻/情侶出遊 一室公寓
入住於2025年11月
訪客用戶
家庭出遊 豪華兩臥室公寓
入住於2026年02月
訪客用戶
家庭出遊 兩張單人床公寓
入住於2025年10月
匿名用戶
夫妻/情侶出遊 一室公寓
入住於2025年08月
訪客用戶
家庭出遊 豪華國王公寓
入住於2025年03月
Mark Villarubia
家庭出遊 豪華國王公寓
入住於2025年09月
Tabo9180
好友出遊 四臥室頂層公寓
入住於2025年03月
訪客用戶
商務出差 兩臥室公寓
入住於2025年03月