加的夫麗亭酒店 (Park Plaza Cardiff)

衣服丟在酒店了，一會説找到了，拿了一件不是我的爛衣服給我，最後直接説沒有找到我丟的衣服。看著小黑躲閃的眼神真是懷疑把我衣服調換了。不建議住，這家酒店管理讓人太不放心了！

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.

Room was very big and spacious, room was clean and spotless. Breakfast was lovely and location excellent. Everything was great, no complaints.

很好的入住體驗，房間夠大，景色怡人，地理位置優越，離卡迪夫大學步行15-20分鐘左右，早餐非常豐盛，酒店設備裝修都還不錯，總統很滿意，性價比較高，下次來還會選擇。

酒店位置還不錯，房間面積大，但設施比較老舊。服務人員友好。酒店優勢：地理位置，房間面積，友好的服務人員。

酒店離城堡、市政廳、博物館等景點都很近，去步行街逛街和用餐很方便，比較突出的是早餐很豐富，水果種類很多，所以性價比是比較高的

前台服務很好，酒店出行方便

Nice overall

Amazing

We received a lovely welcome and a smooth check-in on arrival. The room was perfect, with an inner courtyard view that made it wonderfully quiet at night. Breakfast offered a great selection, and the staff were friendly and attentive throughout. The swimming pool was a real bonus and added to the overall experience. With plenty of bars and pubs within walking distance, the location was ideal. We thoroughly enjoyed our stay and would definitely return.