Very Disappointing Stay
We booked our stay over six months in advance and specifically requested connecting or adjacent rooms, but this was not accommodated upon check-in, with no prior notice.
Our first room had a broken toilet bowl — tilted, creaking, and the flush did not work. Despite reporting it twice, the issue persisted until late at night. When we requested a room change after returning from dinner exhausted from our flight, the front desk initially refused, citing full occupancy. Only after escalating in person did they finally move us to another floor, away from my sister’s room.
It then took two nights before the hotel could move her closer, which was inconvenient as we were sharing items. The bathroom design was also extremely poor — an open shower area with no door or curtain, offering zero privacy and making it freezing to shower. This was not stated anywhere on the website.
Both rooms (708 and 704) also had unstable water temperature, alternating between hot and cold every few minutes. Even after offering to pay for an upgrade, we were told the hotel was fully booked.
Overall, a very disappointing experience with poor maintenance, communication, and room design — far below the standard expected from a Marriott property.
I had an amazing stay. I will definitely go back and I would recommend it to anyone. Excellent services and amazing staff.
匿名用戶
夫妻/情侶出遊
特大床房
入住於2023年07月
5.0
超讚
評價於:2023年07月20日
非常好,離購物中心也很近
M21003****
商務出差
特大床房
入住於2023年02月
3.0
評價於:2023年03月02日
去了酒店需要多收旅遊稅
Jaspreet K
好友出遊 特大床房
入住於2025年09月
2.0
評價於:2025年10月14日
Very Disappointing Stay
We booked our stay over six months in advance and specifically requested connecting or adjacent rooms, but this was not accommodated upon check-in, with no prior notice.
Our first room had a broken toilet bowl — tilted, creaking, and the flush did not work. Despite reporting it twice, the issue persisted until late at night. When we requested a room change after returning from dinner exhausted from our flight, the front desk initially refused, citing full occupancy. Only after escalating in person did they finally move us to another floor, away from my sister’s room.
It then took two nights before the hotel could move her closer, which was inconvenient as we were sharing items. The bathroom design was also extremely poor — an open shower area with no door or curtain, offering zero privacy and making it freezing to shower. This was not stated anywhere on the website.
Both rooms (708 and 704) also had unstable water temperature, alternating between hot and cold every few minutes. Even after offering to pay for an upgrade, we were told the hotel was fully booked.
Overall, a very disappointing experience with poor maintenance, communication, and room design — far below the standard expected from a Marriott property.
Jaspreet K
好友出遊
特大床房
入住於2025年09月
M14052****
獨自出遊
特大床房
入住於2025年10月
Vinson Xie
商務出差
特大床房
入住於2025年06月
匿名用戶
商務出差
特大床房
入住於2025年10月
M296386****
商務出差
特大床房
入住於2025年12月
118224****
商務出差
特大床房
入住於2023年04月
Zizixu
商務出差
大型雙床房
入住於2025年03月
Rochs
家庭出遊
特大床房
入住於2023年08月
匿名用戶
夫妻/情侶出遊
特大床房
入住於2023年07月
M21003****
商務出差
特大床房
入住於2023年02月
Jaspreet K
好友出遊 特大床房
入住於2025年09月
M14052****
獨自出遊 特大床房
入住於2025年10月
Vinson Xie
商務出差 特大床房
入住於2025年06月
匿名用戶
商務出差 特大床房
入住於2025年10月
M296386****
商務出差 特大床房
入住於2025年12月
118224****
商務出差 特大床房
入住於2023年04月
Zizixu
商務出差 大型雙床房
入住於2025年03月
Rochs
家庭出遊 特大床房
入住於2023年08月
匿名用戶
夫妻/情侶出遊 特大床房
入住於2023年07月
M21003****
商務出差 特大床房
入住於2023年02月