開羅機場艾美酒店 (Le Meridien Cairo Airport)

埃及之行最後一天，晚上從阿斯旺回到開羅絲滑入住，遇到超棒的前台Tarek，他在武漢全運會的時候來過中國，還過去黃鶴樓，超nice的給我們爭取了早餐，還給我們升級了房間，體驗感超好。 酒店從t3走過來就幾分鐘，來開羅玩住這裡很方便，而且沒啥飛機的噪音

因為3月出差住過一次相當滿意，這是第二次入住了，可能房型不一樣，感覺沒有上次大，佈局也沒有上次好，但酒店位置真是絕了，不出機場就能走到，早餐也挺豐富，有illy咖啡供應。 對了，樓下還有個中餐館叫China red, 辣子雞不錯！ 還能看見我們帥氣美麗的機長空少和空姐。

Deeply Disappointed with Service and Standards I recently stayed at this Marriott property and was shocked by how far it fell below the brand’s reputation for hospitality. A few staff members, notably Hosam at reception and Mr. Fahdy, a duty manager, were professional and genuinely helpful. Mr. Fahdy consistently showed excellent manners and respect for every guest, regardless of gender, race, or color—it’s a pity he isn’t the General Manager. Unfortunately, most of the team did not share his professionalism. The reception staff focused more on upselling than on guest care. I was repeatedly pressured to pay extra for club-lounge access. Mr. Ahmed, another duty manager, raised his voice instead of resolving issues, and the General Manager walked past a problem without offering an apology. Leadership here shows poor oversight and Hygiene was unacceptable. Housekeepers were often seen cleaning without gloves, and the room smelled musty. Towels showed stains when held to the light, carpets were dirty, and plumbing leaked. The shower clogged repeatedly. Guests should secure valuables—chargers, plugs, toiletries, and electronics—inside locked luggage. Items were moved or went missing, and staff denied knowledge. The in-room safe was unreliable; an engineer easily overrode the code, so do not rely on it for valuables. Housekeeping also handled personal toiletries without permission. Bell Services & Guest Relations Abdullah, the bellman, became rude and aggressive when he didn’t receive a tip, leaving us uncomfortable. The guest-relations representative seemed more interested in fashion than helping guests. Breakfast was the same every day, with undercooked sausages that raised food-safety concerns. Some staff openly requested tips and positive reviews on the spot. Building work caused loud banging through the night, making rest difficult. Service in the club lounge was inconsistent and at times discriminatory. Michael, a staff member, favored certain guests in a way that felt biased and unprofessional. Marriott hires staff to treat all guests equally, and management should seriously reconsider his position. The hotel is attached to the airport but nothing else is nearby. If you want to visit malls or city attractions, expect expensive Uber fares and little within walking distance. Concierge car services are even pricier. Most staff, including housekeeping, speak and understand English fluently, so be mindful of conversations held in public or within earshot. Over several months I observed repeated behavior that contradicts Marriott’s commitment to welcoming guests of every race, nationality, and background. Manipulative practices, tip-seeking, and a lack of accountability dominate the culture. Management changes are urgently needed, and staff like Mr. Fahdy,who genuinely care about guests,should be considered for higher responsibility. Until significant improvements are made in leadership, training, maintenance, and security, I cannot recommend this property.

是機場萬豪，超出預期的好。 機場T3到達層，不出站，有明顯的酒店標，有扶梯有電梯，上樓，然後就有一個長通道，直通酒店，絲滑對接。 一些生活用品可以到機場中去買，非常方便。 酒店很商務很便捷，房間寬敞，公共區域 早餐非常豐富，晚餐單上的宮爆雞丁，很正宗。

設施有點老舊，書桌上的燈不亮，垃圾桶的蓋子撐不開，浴室沒有門，洗澡會弄得到處都是水。 服務態度還是很不錯的，聽説中餐廳很好吃，但是到太晚也沒有機會吃了

酒店交新，早餐種類也不錯，地理位置方便，廊橋去機場很快，很多空乘人員住在這裡。設施完備，乾淨衞生。中餐廳和黎巴嫩餐廳中午1點歇業不是很友好，帶朋友過來兩家都不營業，挺尷尬的。其他好評

機場出來步行可達，回程免費擺渡車送到客運大樓，還有中文服務小哥幫忙和司機安排擺渡車行程，早餐很豐盛，不過打車去市區無法定位酒店門口，需要在Uber裡和司機説明到酒店門口上車，從市區打車回酒店可以定位到門口。

賓至如歸，很多國人入住的酒店。位置便利，與T3有廊橋直通，T2有酒店穿梭巴士。酒店工作人員很熱情，早餐很豐富，特別表揚會説中文的Miray小妹妹，隨口問了一句有沒有芒果汁，馬上就安排了。中餐廳China Red味道正宗，能滿足中國胃。很滿意！

酒店設施真的很棒！房間很大很乾凈，自助形式的早餐種類很豐富，味道也很不錯。最驚喜的是有早晚餐，小吧枱上有各種好吃的食物和飲料，可以坐在落地窗前欣賞美景休息一下，這是一家很推薦的酒店。

純純衹是過夜，這家酒店其實很方便。我們在開羅中轉去阿斯旺，中間衹有晚上的五六個小時，時間非常趕。這家酒店的的確確是最方便的。 開羅機場t3，1號門那裡上去，可以看到2樓有一個空中走廊，走廊的另外一頭就是這家艾美特酒店了。 酒店客房的電梯和走廊過來的電梯不是同一部，要注意一下。 沒有早餐，衹是經過了一下。