Mixed Experience – Great Location, Poor Internet & Breakfast Setup
The hotel is in a great location, and the room itself was clean, spacious, and comfortable. Facilities like the car park and lifts were well maintained and met expectations.
However, as business travellers, the internet connection was a major letdown. The hotel appears to rely on a hotspot system, which was extremely unreliable—slow speeds and constant disconnections all weekend. Streaming services such as Netflix were unusable, and even basic browsing was frustrating. To make matters worse, the remote control had nearly dead batteries and worked intermittently.
We were also disappointed with the rest and breakfast experience. After early starts each day, we were hoping for some quiet downtime in the afternoon, but this was hard to enjoy given the other issues.
The weekend breakfast arrangement felt misleading. Instead of onsite breakfast, we received a $20 per person voucher to a nearby café. While the café was pleasant, it only opened at 7:30 am on weekends—not ideal when you're starting work at 6:30–7:00 am. And realistically, $20 doesn’t go far at most cafés these days, so it felt like a cost-cutting workaround rather than a genuine breakfast offering.
On a positive note, Clara at reception on Saturday was professional and kind—she did her best to assist, though unfortunately there wasn’t much she could do. It seemed like her manager may have been present but avoided getting involved, which was disappointing given the situation.
訪客用戶
夫妻/情侶出遊
泳池邊大床房帶陽台
入住於2025年09月
5.0
超讚
評價於:2025年09月28日
The Staff were wonderful and so helpful, the food in the restaurant was amazing. This hotel is very opulent and beautiful.
The pool area is great. We truly have enjoyed our stay.
Bad overall experience, no WiFi for 4 days, barely any housekeeping, broken curtains and light seeping in through the room on your face right from 6 am in the morning forcing you out of sleep. Many better hotels available at much better rate right next to the esplanade. Book those.
Really bad experience for the rate charged by the hotel.
P.S - The buffer breakfast (prepaid) was really bad with hardly any options and all decent options including coffee were for extra charge.
Mixed Experience – Great Location, Poor Internet & Breakfast Setup
The hotel is in a great location, and the room itself was clean, spacious, and comfortable. Facilities like the car park and lifts were well maintained and met expectations.
However, as business travellers, the internet connection was a major letdown. The hotel appears to rely on a hotspot system, which was extremely unreliable—slow speeds and constant disconnections all weekend. Streaming services such as Netflix were unusable, and even basic browsing was frustrating. To make matters worse, the remote control had nearly dead batteries and worked intermittently.
We were also disappointed with the rest and breakfast experience. After early starts each day, we were hoping for some quiet downtime in the afternoon, but this was hard to enjoy given the other issues.
The weekend breakfast arrangement felt misleading. Instead of onsite breakfast, we received a $20 per person voucher to a nearby café. While the café was pleasant, it only opened at 7:30 am on weekends—not ideal when you're starting work at 6:30–7:00 am. And realistically, $20 doesn’t go far at most cafés these days, so it felt like a cost-cutting workaround rather than a genuine breakfast offering.
On a positive note, Clara at reception on Saturday was professional and kind—she did her best to assist, though unfortunately there wasn’t much she could do. It seemed like her manager may have been present but avoided getting involved, which was disappointing given the situation.
訪客用戶
夫妻/情侶出遊 泳池邊大床房帶陽台
入住於2025年09月
5.0
超讚
評價於:2025年09月28日
The Staff were wonderful and so helpful, the food in the restaurant was amazing. This hotel is very opulent and beautiful.
The pool area is great. We truly have enjoyed our stay.
Bad overall experience, no WiFi for 4 days, barely any housekeeping, broken curtains and light seeping in through the room on your face right from 6 am in the morning forcing you out of sleep. Many better hotels available at much better rate right next to the esplanade. Book those.
Really bad experience for the rate charged by the hotel.
P.S - The buffer breakfast (prepaid) was really bad with hardly any options and all decent options including coffee were for extra charge.
M769018****
好友出遊
海景高級一室房
入住於2025年10月
Allen96290
夫妻/情侶出遊
標準一室房
入住於2025年05月
訪客用戶
家庭出遊
山景高級一室房
入住於2025年01月
1380103****
好友出遊
山景高級房(帶陽台)
入住於2025年02月
訪客用戶
商務出差
高級泳池邊一室房
入住於2025年06月
訪客用戶
夫妻/情侶出遊
泳池邊大床房帶陽台
入住於2025年09月
M482975****
夫妻/情侶出遊
山景高級一室房
入住於2025年07月
匿名用戶
好友出遊
山景高級一室房
入住於2025年04月
Pratik Vaja
夫妻/情侶出遊
海景高級一室房
入住於2024年12月
訪客用戶
獨自出遊
海景一臥公寓
入住於2024年12月
M769018****
好友出遊 海景高級一室房
入住於2025年10月
Allen96290
夫妻/情侶出遊 標準一室房
入住於2025年05月
訪客用戶
家庭出遊 山景高級一室房
入住於2025年01月
1380103****
好友出遊 山景高級房(帶陽台)
入住於2025年02月
訪客用戶
商務出差 高級泳池邊一室房
入住於2025年06月
訪客用戶
夫妻/情侶出遊 泳池邊大床房帶陽台
入住於2025年09月
M482975****
夫妻/情侶出遊 山景高級一室房
入住於2025年07月
匿名用戶
好友出遊 山景高級一室房
入住於2025年04月
Pratik Vaja
夫妻/情侶出遊 海景高級一室房
入住於2024年12月
訪客用戶
獨自出遊 海景一臥公寓
入住於2024年12月