We stayed in an executive room on the eighth (of nine) floors in mid-July.
The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.
The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.
The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.
Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.
The balcony was very nice and the wicker furniture comfortable.
The location is ideal. Near to everything you need to visit in Cairns, Great Barrier Reef wharf, water park, restaurants, museums. When you have to get up early to meet your tour schedule, location is the key. Very friendly staff. Room is clean with amazing water view. Breakfast buffet offers a wide range of choices. Although in view of the age of the hotel, it has little tears and wears, 4 stars service and comforts are something we are looking for, instead of some fancy golden decoration in the hallway. We definitely will come back when we visit Carins.
SimoBibi
夫妻/情侶出遊
希爾頓兩張雙人床客房
入住於2025年09月
5.0
超讚
評價於:2025年09月09日
Very nice and clean, great location too, staff friendly, held luggage for us on our last day.
We stayed in an executive room on the eighth (of nine) floors in mid-July.
The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.
The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.
The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.
Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.
The balcony was very nice and the wicker furniture comfortable.
The location is ideal. Near to everything you need to visit in Cairns, Great Barrier Reef wharf, water park, restaurants, museums. When you have to get up early to meet your tour schedule, location is the key. Very friendly staff. Room is clean with amazing water view. Breakfast buffet offers a wide range of choices. Although in view of the age of the hotel, it has little tears and wears, 4 stars service and comforts are something we are looking for, instead of some fancy golden decoration in the hallway. We definitely will come back when we visit Carins.
SimoBibi
夫妻/情侶出遊 希爾頓兩張雙人床客房
入住於2025年09月
5.0
超讚
評價於:2025年09月09日
Very nice and clean, great location too, staff friendly, held luggage for us on our last day.
訪客用戶
夫妻/情侶出遊
希爾頓豪華兩張雙人床房
入住於2025年09月
fujii201
其他
希爾頓兩張雙人床客房
入住於2025年09月
訪客用戶
家庭出遊
行政雙人床房(帶水療)
入住於2025年07月
Liuliujy
家庭出遊
希爾頓豪華兩張雙人床房
入住於2025年08月
訪客用戶
家庭出遊
希爾頓豪華兩張雙人床房
入住於2025年07月
訪客用戶
家庭出遊
希爾頓豪華特大床房
入住於2025年06月
SimoBibi
夫妻/情侶出遊
希爾頓兩張雙人床客房
入住於2025年09月
訪客用戶
獨自出遊
希爾頓特大床客房
入住於2025年05月
1591058****
家庭出遊
希爾頓兩張雙人床客房
入住於2025年06月
訪客用戶
商務出差
希爾頓豪華兩張雙人床房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 希爾頓豪華兩張雙人床房
入住於2025年09月
fujii201
其他 希爾頓兩張雙人床客房
入住於2025年09月
訪客用戶
家庭出遊 行政雙人床房(帶水療)
入住於2025年07月
Liuliujy
家庭出遊 希爾頓豪華兩張雙人床房
入住於2025年08月
訪客用戶
家庭出遊 希爾頓豪華兩張雙人床房
入住於2025年07月
訪客用戶
家庭出遊 希爾頓豪華特大床房
入住於2025年06月
SimoBibi
夫妻/情侶出遊 希爾頓兩張雙人床客房
入住於2025年09月
訪客用戶
獨自出遊 希爾頓特大床客房
入住於2025年05月
1591058****
家庭出遊 希爾頓兩張雙人床客房
入住於2025年06月
訪客用戶
商務出差 希爾頓豪華兩張雙人床房
入住於2025年09月