科爾交易所酒店 (The Coal Exchange Hotel)

Room had lots of cobwebs and when using the spa bath, black plastic/dirt came out of the jets. No central heating, stand alone radiators were placed in room.

I paid for a king bed but got two single mattresses pushed together. No phone in the room to connect with the receptionist. That being said, the food was good and the bar excellent.

I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed. The bathrooms had gorgeous jacuzzi baths and stone basins. The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange. The staff here are very friendly and go out of their way to ensure you have the best stay. Can’t wait to go back.

Rooms where great, staff where very helpful

Initially once we arrived at the hotel, our room wasn’t quite available for another 10 to 15 minutes but the hotel gave us two free drinks to make up for this minor inconvenience which we were both very happy with! The room itself was spacious and had a partition wall separated in the two double beds which was appreciated. There was also a large Jacuzzi which was clean and had no debris while in use and made for a rather relaxing night Vista for all lovely, friendly, and kind.

Brilliant hotel close to the venue was a problem with the water cos when we got bk there was no running water for about an hour but reception gave us bottled water to boil the kettle but really enjoyed the stay would stay again

The room was spacious but dusty. My daughter sneezed a lot as she is sensitive to dust. Nevertheless breakfast was good .

Everything was good except it was quite hot in the room.

Beautiful hotel very helpful front desk staff. Make sure you book one of the jacuzzi rooms!

Great staff beautiful hotel