We have stayed many times in Citadines Thailand and has never failed us BUT this is our first time in Citadines Prai Penang and big dissappontment.
When check in staff not very enthusiastic.
They don’t supply bottle water at all and they tel you there is a glass flask and you can top up water at the water dispenser near the lift landing BUT the flask is so dirty n filthy you will not use it.
The bath towel is old with the edge trimming coming off.
A big disappointment.
ke3lvin
商務出差
尊貴特大床一室房
入住於2025年08月
4.0
評價於:2025年08月24日
Overall, it's fine, but the cleanliness is normal. I did find some insects, like ants. Also, room service is slow. The first day, 4pm, the 2nd day, 6pm. (I pressed the room cleaning service in the morning)
But the amenities is good. Gym is good and swimming pool is nice.
JennJX
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年07月
5.0
超讚
評價於:2025年07月08日
The location is perfect! There’s a local food court and several eateries just a short walk away, which makes it super convenient to grab a meal anytime. From hearty local dishes to quick snacks, everything was easily accessible without needing to travel far.
The room was clean and spacious, and I was pleasantly surprised to find a small living area included—it added an extra touch of comfort and space to relax after a long day.
Minor downside: The hotel is located near a busy junction, so do expect traffic jams during peak hours if you’re driving.
Overall, I had a great experience. The hotel was comfortable, well-maintained, and in a very convenient spot. Would definitely recommend to travelers looking for comfort and easy access to food options.
Libby Lai
家庭出遊
尊貴特大床一室房
入住於2025年09月
5.0
超讚
評價於:2025年09月17日
Plan to go to Lavenda Fun Park. The stay is just a 5-minute drive away. Restaurants and cafés are within walking distance, with a variety of choices.
匿名用戶
好友出遊
尊貴特大床一室房
入住於2025年06月
3.7
評價於:2025年06月29日
Friendly front desk staff , Spacious, comfy& clean room. Free Parking in front of hotel & at level 5👍👍
Will be back again as convenient & good stay for us when at this area. Only cons: It would be a lot better if can keep the ceiling free from dust along the walk way towards each guest room.
It was a great stay. Just that the google map does not provide us with accurate direction to the hotel. Entering from the highway, it says the hotel would be on our right when its actually on our left.
Check in was smooth and easy. Finding our room is also easy. The room was spacious and clean. I was just a little disappointed when I asked for a prayer mat and they said they used up all of them already. Every of the amenities provided are good, but why don't you provide a prayer mat as well in the room?
Breakfast was also good, though they arent so much varieties, but the kitchen staffs might be understaffed or something? I noticed theres only one waitress cleaning the tables, the girl who manned the counter also helps in the kitchen, food that are finished took time to be topped up.
We have stayed many times in Citadines Thailand and has never failed us BUT this is our first time in Citadines Prai Penang and big dissappontment.
When check in staff not very enthusiastic.
They don’t supply bottle water at all and they tel you there is a glass flask and you can top up water at the water dispenser near the lift landing BUT the flask is so dirty n filthy you will not use it.
The bath towel is old with the edge trimming coming off.
A big disappointment.
ke3lvin
商務出差 尊貴特大床一室房
入住於2025年08月
4.0
評價於:2025年08月24日
Overall, it's fine, but the cleanliness is normal. I did find some insects, like ants. Also, room service is slow. The first day, 4pm, the 2nd day, 6pm. (I pressed the room cleaning service in the morning)
But the amenities is good. Gym is good and swimming pool is nice.
JennJX
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年07月
5.0
超讚
評價於:2025年07月08日
The location is perfect! There’s a local food court and several eateries just a short walk away, which makes it super convenient to grab a meal anytime. From hearty local dishes to quick snacks, everything was easily accessible without needing to travel far.
The room was clean and spacious, and I was pleasantly surprised to find a small living area included—it added an extra touch of comfort and space to relax after a long day.
Minor downside: The hotel is located near a busy junction, so do expect traffic jams during peak hours if you’re driving.
Overall, I had a great experience. The hotel was comfortable, well-maintained, and in a very convenient spot. Would definitely recommend to travelers looking for comfort and easy access to food options.
Libby Lai
家庭出遊 尊貴特大床一室房
入住於2025年09月
5.0
超讚
評價於:2025年09月17日
Plan to go to Lavenda Fun Park. The stay is just a 5-minute drive away. Restaurants and cafés are within walking distance, with a variety of choices.
匿名用戶
好友出遊 尊貴特大床一室房
入住於2025年06月
3.7
評價於:2025年06月29日
Friendly front desk staff , Spacious, comfy& clean room. Free Parking in front of hotel & at level 5👍👍
Will be back again as convenient & good stay for us when at this area. Only cons: It would be a lot better if can keep the ceiling free from dust along the walk way towards each guest room.
It was a great stay. Just that the google map does not provide us with accurate direction to the hotel. Entering from the highway, it says the hotel would be on our right when its actually on our left.
Check in was smooth and easy. Finding our room is also easy. The room was spacious and clean. I was just a little disappointed when I asked for a prayer mat and they said they used up all of them already. Every of the amenities provided are good, but why don't you provide a prayer mat as well in the room?
Breakfast was also good, though they arent so much varieties, but the kitchen staffs might be understaffed or something? I noticed theres only one waitress cleaning the tables, the girl who manned the counter also helps in the kitchen, food that are finished took time to be topped up.
Porter0423
商務出差
尊貴特大床一室房
入住於2025年10月
訪客用戶
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年08月
ke3lvin
商務出差
尊貴特大床一室房
入住於2025年08月
JennJX
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年07月
Libby Lai
家庭出遊
尊貴特大床一室房
入住於2025年09月
匿名用戶
好友出遊
尊貴特大床一室房
入住於2025年06月
Dongfangkuaiche.
商務出差
尊貴特大床一室房
入住於2025年07月
Chocolate Indy
獨自出遊
尊貴特大床一室房
入住於2025年09月
shielahere
好友出遊
尊貴雙床一室房
入住於2025年06月
M830638****
夫妻/情侶出遊
尊貴特大床一室房
入住於2025年07月
Porter0423
商務出差 尊貴特大床一室房
入住於2025年10月
訪客用戶
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年08月
ke3lvin
商務出差 尊貴特大床一室房
入住於2025年08月
JennJX
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年07月
Libby Lai
家庭出遊 尊貴特大床一室房
入住於2025年09月
匿名用戶
好友出遊 尊貴特大床一室房
入住於2025年06月
Dongfangkuaiche.
商務出差 尊貴特大床一室房
入住於2025年07月
Chocolate Indy
獨自出遊 尊貴特大床一室房
入住於2025年09月
shielahere
好友出遊 尊貴雙床一室房
入住於2025年06月
M830638****
夫妻/情侶出遊 尊貴特大床一室房
入住於2025年07月