Although majestically placed in the heart of the Microcentro, or perhaps relying on this sole fact, the staff was one of the rudest and less helpful I've seen in a hotel in this price range in Latin America.
They refused to speak any other language other than Spanish, and when requested to speak slowly so we could listen through the porteño accent, they didn't. When asked about their room service, the answer was a dry "scan the QR code". When asked about what would be open (it was Christmas), they told us to ask around the street.
Luckily, the people on the streets were far more warm and helped us get around the city better.
The rooms were good and appropriately clean.
訪客用戶
獨自出遊
入住於2022年06月
4.7
很棒
評價於：2022年06月24日
Excelente atención y disposición. Lo único para tener en cuenta es que los pasillos son muy ruidosos.
Although majestically placed in the heart of the Microcentro, or perhaps relying on this sole fact, the staff was one of the rudest and less helpful I've seen in a hotel in this price range in Latin America.
They refused to speak any other language other than Spanish, and when requested to speak slowly so we could listen through the porteño accent, they didn't. When asked about their room service, the answer was a dry "scan the QR code". When asked about what would be open (it was Christmas), they told us to ask around the street.
Luckily, the people on the streets were far more warm and helped us get around the city better.
The rooms were good and appropriately clean.
訪客用戶
獨自出遊
入住於2022年06月
4.7
很棒
評價於：2022年06月24日
Excelente atención y disposición. Lo único para tener en cuenta es que los pasillos son muy ruidosos.
ping927
夫妻／情侶出遊
標準雙人房
入住於2024年03月
訪客用戶
夫妻／情侶出遊
標準雙人房
入住於2023年12月
訪客用戶
獨自出遊
入住於2022年06月
Catalina Quenaya
家庭出遊
標準雙人房
入住於2023年01月
ping927
夫妻／情侶出遊 標準雙人房
入住於2024年03月
訪客用戶
夫妻／情侶出遊 標準雙人房
入住於2023年12月
訪客用戶
獨自出遊
入住於2022年06月
Catalina Quenaya
家庭出遊 標準雙人房
入住於2023年01月