Have book for an overnight stay as attending a conference the following day. So have requested on my booking and also email directly the reservations of Mantra South Brisbane to request a quiet room and away from the lift. This was acknowledged by the reservations via email .
Day of check in, I even ask the reception after giving the key if the room assigned to me is quiet and away from elevator , and he state it is. But surprised upon reaching the floor, out the elevator , room is directly opposite. Had to go down the reception and request a change of room, and even told them I had requested this weeks ago. How disappointing that they disregard my request , waste of time contacting reservations after all.
Also then was informed by housekeeping staff when we have issue controlling the room temperature that it is under maintenance , so no way to control it at all.
So wasn’t happy with my stay , would think twice of booking this hotel again
진경
家庭出遊
標準房
入住於2023年01月
4.2
很好
評價於：2023年01月30日
위치가 제일 중요한데 위치가 너무 좋아서 south bank까지 접근성이 좋고 주변 식당 레스토랑도 가까워 너무 좋았다 다만 룸들이 너무 꼬불꼬불 이어서 방찾기가 조금 헷갈렸다 그러나 대체적으로 만족한딘
Denise
朋友出遊
一臥室公寓
入住於2022年09月
4.7
很棒
評價於：2022年09月18日
Check in with very helpful staff member. Room spacious with comfy beds and bedding. Location is perfect right in heart of Southbank with cafes and restaurants everywhere. Double glazing on windows kept out train noise pretty . (Train line runs near hotel) and despite central location the rooms are very quiet. The rooms could do with a refresh as some furniture is a bit scuffed and shabby but did not interfere in comfort of our stay.
訪客用戶
商務出差 一室房公寓
入住於2023年06月
2.7
評價於：2023年06月19日
Have book for an overnight stay as attending a conference the following day. So have requested on my booking and also email directly the reservations of Mantra South Brisbane to request a quiet room and away from the lift. This was acknowledged by the reservations via email .
Day of check in, I even ask the reception after giving the key if the room assigned to me is quiet and away from elevator , and he state it is. But surprised upon reaching the floor, out the elevator , room is directly opposite. Had to go down the reception and request a change of room, and even told them I had requested this weeks ago. How disappointing that they disregard my request , waste of time contacting reservations after all.
Also then was informed by housekeeping staff when we have issue controlling the room temperature that it is under maintenance , so no way to control it at all.
So wasn’t happy with my stay , would think twice of booking this hotel again
진경
家庭出遊 標準房
入住於2023年01月
4.2
很好
評價於：2023年01月30日
위치가 제일 중요한데 위치가 너무 좋아서 south bank까지 접근성이 좋고 주변 식당 레스토랑도 가까워 너무 좋았다 다만 룸들이 너무 꼬불꼬불 이어서 방찾기가 조금 헷갈렸다 그러나 대체적으로 만족한딘
Denise
朋友出遊 一臥室公寓
入住於2022年09月
4.7
很棒
評價於：2022年09月18日
Check in with very helpful staff member. Room spacious with comfy beds and bedding. Location is perfect right in heart of Southbank with cafes and restaurants everywhere. Double glazing on windows kept out train noise pretty . (Train line runs near hotel) and despite central location the rooms are very quiet. The rooms could do with a refresh as some furniture is a bit scuffed and shabby but did not interfere in comfort of our stay.
訪客用戶
商務出差
一室房公寓
入住於2023年06月
진경
家庭出遊
標準房
入住於2023年01月
Denise
朋友出遊
一臥室公寓
入住於2022年09月
訪客用戶
商務出差 一室房公寓
入住於2023年06月
진경
家庭出遊 標準房
入住於2023年01月
Denise
朋友出遊 一臥室公寓
入住於2022年09月