I recently stayed at this hotel and had a mixed experience.
1. Lighting: The lighting in the room could definitely be improved. Even with all the lights switched on, the room felt dim. Additionally, the lighting control could use modernization; I had to switch off each light individually, which was quite inconvenient without a master switch.
2. Housekeeping Service:The housekeeping service needs enhancement. The dental kit, which includes enough toothpaste for just one day, was not replaced daily by default, and I had to repeatedly request it. Furthermore, slippers were not provided in the room, which is not something I would expect from a 5-star hotel.
3. Communication: I also faced issues when trying to contact the reception and housekeeping to arrange for the missing items. My phone calls from the room often went unanswered, which happened multiple times during my stay.
Located at the heart of Brisbane. Nice and comfortable.
訪客用戶
獨自出遊
豪華雙床房
入住於2025年06月
3.7
評價於:2025年08月04日
Perfect location to access everywhere. The city hall was right across. Like other hotels nearby, there was lack of parking space. The service doesn't meet
my expectation but fair overall. The main door was closed, and we were struggled to get in, but no one seems care. The room was dark and there was a dirty cleaning towel was left on the toilet. Except that, it was ok.
I recently stayed at this hotel and had a mixed experience.
1. Lighting: The lighting in the room could definitely be improved. Even with all the lights switched on, the room felt dim. Additionally, the lighting control could use modernization; I had to switch off each light individually, which was quite inconvenient without a master switch.
2. Housekeeping Service:The housekeeping service needs enhancement. The dental kit, which includes enough toothpaste for just one day, was not replaced daily by default, and I had to repeatedly request it. Furthermore, slippers were not provided in the room, which is not something I would expect from a 5-star hotel.
3. Communication: I also faced issues when trying to contact the reception and housekeeping to arrange for the missing items. My phone calls from the room often went unanswered, which happened multiple times during my stay.
Located at the heart of Brisbane. Nice and comfortable.
訪客用戶
獨自出遊 豪華雙床房
入住於2025年06月
3.7
評價於:2025年08月04日
Perfect location to access everywhere. The city hall was right across. Like other hotels nearby, there was lack of parking space. The service doesn't meet
my expectation but fair overall. The main door was closed, and we were struggled to get in, but no one seems care. The room was dark and there was a dirty cleaning towel was left on the toilet. Except that, it was ok.
205885****
家庭出遊
豪華雙床房
入住於2025年06月
sandy47702
家庭出遊
豪華雙床房
入住於2025年06月
1391781****
家庭出遊
豪華雙床房
入住於2025年04月
Hrrichard
獨自出遊
豪華特大床房(帶陽台)
入住於2025年02月
_WeChat45103****
商務出差
豪華雙床房
入住於2025年08月
訪客用戶
家庭出遊
豪華雙床房
入住於2025年06月
訪客用戶
獨自出遊
豪華雙床房
入住於2025年06月
Niuniu1hao
家庭出遊
豪華雙床房
入住於2025年01月
M745604****
商務出差
豪華雙床房
入住於2025年10月
Chuah Teik Cheh
家庭出遊
豪華特大床房
入住於2025年04月
205885****
家庭出遊 豪華雙床房
入住於2025年06月
sandy47702
家庭出遊 豪華雙床房
入住於2025年06月
1391781****
家庭出遊 豪華雙床房
入住於2025年04月
Hrrichard
獨自出遊 豪華特大床房(帶陽台)
入住於2025年02月
_WeChat45103****
商務出差 豪華雙床房
入住於2025年08月
訪客用戶
家庭出遊 豪華雙床房
入住於2025年06月
訪客用戶
獨自出遊 豪華雙床房
入住於2025年06月
Niuniu1hao
家庭出遊 豪華雙床房
入住於2025年01月
M745604****
商務出差 豪華雙床房
入住於2025年10月
Chuah Teik Cheh
家庭出遊 豪華特大床房
入住於2025年04月