1. I booked a room for 1 adult & 2 kids through 訂房網站.com unfortunately hotel wrongly reserved a room for 2 adults; spent much time to change room during checked in period;
2. I fully paid the fees online, but shown not yet settled in your system, spent much time to clarify the settlement status;
3. I called to reception to further check if any free breakfasts for my 2 kids including aged 13 before booking, the receptionist confirmed free breakfasts for my 2 kids even one adult, unfortunately when we checked in, the receptionist told me the kid over aged 13 not allowed to have free breakfast, the receptionist still gave us free breakfast for aged 13 ultimately
4. When I called to receptionist to check how much I should pay for parking fee before booking, the receptionist told me that £20 per day after discount £5 if I joined IHG membership, unfortunately when we checked in, the receptionist told me that I could not get any discount as I booked the hotel through agent 訂房網站.com!
5. Both the lifts were on and off out of order during we stayed from 11-13 Aug, we needed to moved our luggage’s back and forth from 5th floor to ground! What happened to us such a bad experience!
Check in time 4.00 pm ...ling waiting though rooms are ready they dont give ....and check out time 12.00 ..if check out 13.00 they want to charge 10 pound extra .
So its our 4 hours waste .first time in whole world i see like this check in 4.00 pm
1. I booked a room for 1 adult & 2 kids through 訂房網站.com unfortunately hotel wrongly reserved a room for 2 adults; spent much time to change room during checked in period;
2. I fully paid the fees online, but shown not yet settled in your system, spent much time to clarify the settlement status;
3. I called to reception to further check if any free breakfasts for my 2 kids including aged 13 before booking, the receptionist confirmed free breakfasts for my 2 kids even one adult, unfortunately when we checked in, the receptionist told me the kid over aged 13 not allowed to have free breakfast, the receptionist still gave us free breakfast for aged 13 ultimately
4. When I called to receptionist to check how much I should pay for parking fee before booking, the receptionist told me that £20 per day after discount £5 if I joined IHG membership, unfortunately when we checked in, the receptionist told me that I could not get any discount as I booked the hotel through agent 訂房網站.com!
5. Both the lifts were on and off out of order during we stayed from 11-13 Aug, we needed to moved our luggage’s back and forth from 5th floor to ground! What happened to us such a bad experience!
Check in time 4.00 pm ...ling waiting though rooms are ready they dont give ....and check out time 12.00 ..if check out 13.00 they want to charge 10 pound extra .
So its our 4 hours waste .first time in whole world i see like this check in 4.00 pm
匿名用戶
家庭出遊
標準雙人床房
入住於2026年06月
訪客用戶
家庭出遊
甄選兩張雙人床房
入住於2026年05月
匿名用戶
家庭出遊
甄選雙人房
入住於2026年02月
匿名用戶
好友出遊
標準雙床房
入住於2025年08月
匿名用戶
家庭出遊
甄選兩張雙人床房
入住於2025年06月
訪客用戶
家庭出遊
甄選雙人房
入住於2025年08月
匿名用戶
獨自出遊
甄選兩張雙人床房
入住於2025年11月
匿名用戶
家庭出遊
雙人床房(帶梳化床)
入住於2025年06月
匿名用戶
好友出遊
側海景標準雙人床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊
標準特大床房
入住於2026年04月
匿名用戶
家庭出遊 標準雙人床房
入住於2026年06月
訪客用戶
家庭出遊 甄選兩張雙人床房
入住於2026年05月
匿名用戶
家庭出遊 甄選雙人房
入住於2026年02月
匿名用戶
好友出遊 標準雙床房
入住於2025年08月
匿名用戶
家庭出遊 甄選兩張雙人床房
入住於2025年06月
訪客用戶
家庭出遊 甄選雙人房
入住於2025年08月
匿名用戶
獨自出遊 甄選兩張雙人床房
入住於2025年11月
匿名用戶
家庭出遊 雙人床房(帶梳化床)
入住於2025年06月
匿名用戶
好友出遊 側海景標準雙人床房
入住於2025年01月
訪客用戶
夫妻/情侶出遊 標準特大床房
入住於2026年04月