I do like the location although I did need my car or a taxi to go out. I really like being able to wander outside in the lovely grounds from ground floor room.
The lovely wild flower borders to entry's is very inspiring.
Even with a large wedding party it was very quiet at night. That was impressive as there were cars everywhere and still room for my little car.
I could have done with a shower cap as I was soaked in rain shower and normal shower combination. I can't quite see the point of that but if you have the knack of switching them both off I guess it's a thing nowaday.
jo
商務出差
大床客房帶陽台或露台
入住於2024年08月
5.0
超讚
評價於:2024年08月16日
I had a wonderful time at Hilton London Syon Park. The grounds were stunning, offering a peaceful retreat, and the staff were lovely and attentive. Although the spa was quite busy and required a £25 fee, the overall experience was still enjoyable. The hotel is conveniently located with easy transport links and ample parking, making it a great choice for a relaxing getaway.
Ujala
家庭出遊
大床房
入住於2024年05月
5.0
超讚
評價於:2024年06月04日
Very comfortable and staff are very friendly, rooms are clean and spacious.
訪客用戶
夫妻/情侶出遊
大床房
入住於2024年07月
5.0
超讚
評價於:2024年07月24日
Had a pleasant stay thank you. Staff very attentive and reliable. Lovely clean hotel. Comfortable bed. Good food and service in restaurant. Very happy Will come again
Liuqianlin
商務出差
豪華特大床房
入住於2023年07月
3.2
評價於:2023年07月17日
Mixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges
Rating: ★★★☆☆
I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction.
Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory.
Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel.
Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on 訂房網站.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly.
Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton.
On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.
訪客用戶
與好友旅遊
大床客房帶陽台或露台
入住於2023年12月
5.0
超讚
評價於:2024年01月16日
This is not the first time that I have stayed in this hotel, As always, the room is spotlessly clean and the staff are s happy to help you. With any problems you might incur,
The only way that this hotel could be any better.
Is if they allow you to bring your dog with you...... The hotel is situated in beautiful surroundings, perfect for dogs., And you have ground floor rooms available which go directly onto the grass outside, which is perfect for anyone wishing to bring their furry babies with them.
Other than that in my opinion, there is no hotel better than this that I have stayed in, And I have stayed in most of them.
訪客用戶
夫妻/情侶出遊
大床房
入住於2024年10月
5.0
超讚
評價於:2024年11月06日
Amazing hotel with even more amazing thoughtful staff. Can't wait to stay again.
Wajid1
與好友旅遊
大床房
入住於2023年04月
4.7
很棒
評價於:2023年06月03日
This hotel is set in lovely grounds the room was amazing with friendly staff. Unfortunately there was an event on which kept me awake with loud music I actually checked out early due to this. Spa facilities available with a charge on top of stay.
I do like the location although I did need my car or a taxi to go out. I really like being able to wander outside in the lovely grounds from ground floor room.
The lovely wild flower borders to entry's is very inspiring.
Even with a large wedding party it was very quiet at night. That was impressive as there were cars everywhere and still room for my little car.
I could have done with a shower cap as I was soaked in rain shower and normal shower combination. I can't quite see the point of that but if you have the knack of switching them both off I guess it's a thing nowaday.
jo
商務出差 大床客房帶陽台或露台
入住於2024年08月
5.0
超讚
評價於:2024年08月16日
I had a wonderful time at Hilton London Syon Park. The grounds were stunning, offering a peaceful retreat, and the staff were lovely and attentive. Although the spa was quite busy and required a £25 fee, the overall experience was still enjoyable. The hotel is conveniently located with easy transport links and ample parking, making it a great choice for a relaxing getaway.
Ujala
家庭出遊 大床房
入住於2024年05月
5.0
超讚
評價於:2024年06月04日
Very comfortable and staff are very friendly, rooms are clean and spacious.
訪客用戶
夫妻/情侶出遊 大床房
入住於2024年07月
5.0
超讚
評價於:2024年07月24日
Had a pleasant stay thank you. Staff very attentive and reliable. Lovely clean hotel. Comfortable bed. Good food and service in restaurant. Very happy Will come again
Liuqianlin
商務出差 豪華特大床房
入住於2023年07月
3.2
評價於:2023年07月17日
Mixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges
Rating: ★★★☆☆
I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction.
Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory.
Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel.
Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on 訂房網站.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly.
Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton.
On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.
訪客用戶
與好友旅遊 大床客房帶陽台或露台
入住於2023年12月
5.0
超讚
評價於:2024年01月16日
This is not the first time that I have stayed in this hotel, As always, the room is spotlessly clean and the staff are s happy to help you. With any problems you might incur,
The only way that this hotel could be any better.
Is if they allow you to bring your dog with you...... The hotel is situated in beautiful surroundings, perfect for dogs., And you have ground floor rooms available which go directly onto the grass outside, which is perfect for anyone wishing to bring their furry babies with them.
Other than that in my opinion, there is no hotel better than this that I have stayed in, And I have stayed in most of them.
訪客用戶
夫妻/情侶出遊 大床房
入住於2024年10月
5.0
超讚
評價於:2024年11月06日
Amazing hotel with even more amazing thoughtful staff. Can't wait to stay again.
Wajid1
與好友旅遊 大床房
入住於2023年04月
4.7
很棒
評價於:2023年06月03日
This hotel is set in lovely grounds the room was amazing with friendly staff. Unfortunately there was an event on which kept me awake with loud music I actually checked out early due to this. Spa facilities available with a charge on top of stay.
好吃的柚子
獨自出遊
無障礙大床房
入住於2023年06月
訪客用戶
與好友旅遊
大床房
入住於2023年09月
Kim
獨自出遊
無障礙大床房
入住於2024年07月
jo
商務出差
大床客房帶陽台或露台
入住於2024年08月
Ujala
家庭出遊
大床房
入住於2024年05月
訪客用戶
夫妻/情侶出遊
大床房
入住於2024年07月
Liuqianlin
商務出差
豪華特大床房
入住於2023年07月
訪客用戶
與好友旅遊
大床客房帶陽台或露台
入住於2023年12月
訪客用戶
夫妻/情侶出遊
大床房
入住於2024年10月
Wajid1
與好友旅遊
大床房
入住於2023年04月
好吃的柚子
獨自出遊 無障礙大床房
入住於2023年06月
訪客用戶
與好友旅遊 大床房
入住於2023年09月
Kim
獨自出遊 無障礙大床房
入住於2024年07月
jo
商務出差 大床客房帶陽台或露台
入住於2024年08月
Ujala
家庭出遊 大床房
入住於2024年05月
訪客用戶
夫妻/情侶出遊 大床房
入住於2024年07月
Liuqianlin
商務出差 豪華特大床房
入住於2023年07月
訪客用戶
與好友旅遊 大床客房帶陽台或露台
入住於2023年12月
訪客用戶
夫妻/情侶出遊 大床房
入住於2024年10月
Wajid1
與好友旅遊 大床房
入住於2023年04月