布蘭登苑酒店及 Spa (Brandon Hall Hotel & Spa Warwickshire)

Really nice hotel, was incredibly clean. Only issue we had was the walls were seemingly paper thin, and lots of people were drunkenly shouting. We called reception to ask if they could ask them to quiet down at around midnight, rhe noise continued until 1am. I went and asked reception again if they could speak with the noisy guests, but instead of speaking to them they just said we could change rooms. When it's 1am, you've already unpacked and only staying for one night; repacking and unpacking again isn't ideal. Did ruin the stay to be honest. Not the fault of the hotel that other guests were being loud, but would be nice if they'd have actually spoken to them instead of just offering to change our room in the middle of the night.

Dreadful. Are you serious? You charge £15 per breakfast??? Really have you eaten any of it? It was disgusting!!! you just didn't cope for the people who were staying. Your cereal options were very limited... corn flakes or bran flakes... not a lot of fresh fruit.. the cooked breakfast was raw... Shocking!!!! I really can't even describe how much is missing or just really sadly done in a very poor attempt!! Oh and for booking the restaurant.... are you an all inclusive? No... the hotel. no. Just no you can't book. But you can go into the bar and order the same food... okay thanks. Until you try... no the restaurant is no longer taking orders... what its not even late... the kitchen has 20 orders, they won't take any more... okay take the menus off the bar so that isn't an option. It wasn't late. Honestly you have a great location, your rooms are really old and showing it! Broken tiles.... mouldy baths and showers... Mold and mildew spray would be great... noone wants a shower/ bath that just had black mould everywhere.. honestly you are just putting people off. I can't see where any of the renovation has happened...in the different rooms I had booked... I will never choose to stay at this hotel again. O⁹h and the key cards that didn't work... oh sorry forgot the lack of water... no dispensers, none in the room... unless you want tap water. honestly you really need to look at what you're trying to sell... you're at the wrong end of what you think you provide... I personally recommend the citrus! At least they are interested!! This is possibly the worst the hotel I have stayed at for many years. I whole heartily recommend that this is not worth what they charge. If money had been invested... I can't see where. Tragic!!!