坎伯蘭海洋休閒酒店 (Cumberland Hotel - Oceana Collection)

It’s a nice place , breakfast is great! Only the car park is the downfall as the space is not enough. Otherwise, an excellent get away to relax and enjoy the beach!🥳

The room was not clean, with visible dust on top of the tables. The furniture was old and some pieces were damaged. No drinking water was provided, and overall, the price was far too high for the quality offered. Breakfast was very less options. Only good part was location. Rest all not worthy.

Hotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back.

The room wasn’t what I expected for the price. The bed was extremely uncomfortable and the water pressure in the bathroom for the shower was awful. We had a better shower in the indoor pool at the other hotel. Some of the staff we very friendly but others came across rude. Other than that the location was perfect

The hotel was ok, and the location was good but The water flow for taking a shower was incredibly low. It is almost impossible to take a shower. A terrible experience. Also, they charge £12 for the hotel parking lot and want you to leave it after your time is up even though there are no cars in the parking lot. I do not recommend it.

Good location, service and clean rooms. Disappointed with just the fact that pool wasn’t functioning

This was a great hotel. Perfect location. Perfect for couples and families

that was perfect

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

Great view and facilities.