波爾多馬恩全套房酒店-聖讓火車站
(All Suites Bordeaux Marne – Gare Saint-Jean)
波爾多,21 Cours Barbey
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波爾多馬恩全套房酒店-聖讓火車站
(All Suites Bordeaux Marne – Gare Saint-Jean)
開幕時間:
2017
裝修時間:房間數量:
地址:
波爾多,21 Cours Barbey
對於想要捕捉波爾多城市風采的旅客來說,波爾多馬恩全套房飯店-聖讓火車站是一個理想的選擇。飯店地理位置優越,駕車至GARE ST JEAN BORDEAUX火車站僅需600m 。旅客們會發現Vieux Bordeaux、Musée des Compagnons du Tour de France和Church of Holy Cross距離飯店都不遠。大堂吧旨在為旅客和您的朋友提供一處消遣的場所。除此之外,我們還為您精心蒐集了周邊的餐飲信息,Bistro de la Porte(Bistro de la Porte)(法國菜)、Le Clos D'Augusta(法國菜)和Restaurant Chez Jean(Chez Jean)(西餐)期待著您的光顧。在漫長的一天結束後,遊客可以在桑拿浴室進行放鬆,可大大提升您對飯店的滿意度。飯店設有24小時前台諮詢服務,為下榻至此的您提供最貼心的行程安排。
I had a very unpleasant experience with the hotel and their air conditioning system. The aircon was not working at all and I had to rely on a small fan in the room to try and keep cool. This made me wonder if the hotel was aware of the issue but wanted to see if they could get away with it.
I reported the issue to the hotel staff several times, but each time I was given the same answer - they will reset the system so I should go back to the room, turn the aircon unit off and on and wait for 15 minutes. They claimed that this would reset the system and fix the problem. However, this solution did not work and I found myself constantly sweating in the hot and stuffy room.
Despite being patient and understanding, the hotel staff did not seem to take the issue seriously. They offered to change my room, but only on the condition that I move immediately, as the hotel was fully booked. When I asked the staff to have a look at the air conditioning unit again, they simply responded that "sometimes it doesn't work." This indicates to me that they knew about the issue before giving us the room, which is completely unacceptable. When I brought it up, the hotel staff became defensive and rude. I don't understand why they would treat their customers in such a discourteous manner, especially when we were simply asking for a basic service that we paid for and deserved. To make matters worse, I overheard several other customers complaining about their own broken air conditioning units.
I paid good money for a comfortable stay, but instead, I was left feeling hot, uncomfortable, and dissatisfied with the service provided. I hope the hotel management takes these issues seriously and makes an effort to improve their facilities and customer service in the future.
Dalila
獨自出遊
舒適一室房
入住於2023年12月
5.0
超讚
評價於:2024年02月24日
excellent séjour dans cette hôtel. Bien situé très prop. Tout est OK 
訪客用戶
朋友出遊
舒適一室房
入住於2023年01月
5.0
超讚
評價於:2023年01月29日
Magnifique chambre propre et bien située. La vue était superbe. Le personnel très gentils
匿名用戶
獨自出遊
超級經濟雙人床工作室
入住於2023年07月
4.0
評價於:2023年07月15日
Хорошее сочетание цены и качества, удобное местоположение.
I had a very unpleasant experience with the hotel and their air conditioning system. The aircon was not working at all and I had to rely on a small fan in the room to try and keep cool. This made me wonder if the hotel was aware of the issue but wanted to see if they could get away with it.
I reported the issue to the hotel staff several times, but each time I was given the same answer - they will reset the system so I should go back to the room, turn the aircon unit off and on and wait for 15 minutes. They claimed that this would reset the system and fix the problem. However, this solution did not work and I found myself constantly sweating in the hot and stuffy room.
Despite being patient and understanding, the hotel staff did not seem to take the issue seriously. They offered to change my room, but only on the condition that I move immediately, as the hotel was fully booked. When I asked the staff to have a look at the air conditioning unit again, they simply responded that "sometimes it doesn't work." This indicates to me that they knew about the issue before giving us the room, which is completely unacceptable. When I brought it up, the hotel staff became defensive and rude. I don't understand why they would treat their customers in such a discourteous manner, especially when we were simply asking for a basic service that we paid for and deserved. To make matters worse, I overheard several other customers complaining about their own broken air conditioning units.
I paid good money for a comfortable stay, but instead, I was left feeling hot, uncomfortable, and dissatisfied with the service provided. I hope the hotel management takes these issues seriously and makes an effort to improve their facilities and customer service in the future.
Dalila
獨自出遊 舒適一室房
入住於2023年12月
5.0
超讚
評價於:2024年02月24日
excellent séjour dans cette hôtel. Bien situé très prop. Tout est OK 
訪客用戶
朋友出遊 舒適一室房
入住於2023年01月
5.0
超讚
評價於:2023年01月29日
Magnifique chambre propre et bien située. La vue était superbe. Le personnel très gentils
匿名用戶
獨自出遊 超級經濟雙人床工作室
入住於2023年07月
4.0
評價於:2023年07月15日
Хорошее сочетание цены и качества, удобное местоположение.
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