⭐️⭐️⭐️ (3 out of 5 stars)
We stayed at Boracay Haven Laguna and overall had a good experience. The pools were fantastic, the breakfast was great, and the staff — especially the massage team — were always friendly and helpful.
Unfortunately, there were a few issues that left me disappointed. On our first day, we didn’t have hot water, and when I used the kettle, it leaked and ended up burning my hand. I mentioned it to the front desk before heading out for dinner, but later that evening, we heard laughter coming from the same area. I asked if they were laughing about my situation — they said no, it was about another guest — but the timing made the experience uncomfortable.
I was also surprised that no one seemed to take the safety issue seriously, especially since I had my 4-year-old with me. To make things worse, even the bucket of ice we were given was leaking.
Despite that, most of the staff were wonderful, and the facilities were lovely. It’s a nice place overall, but that one incident left a bad impression — so I probably wouldn’t stay there again.
訪客用戶
好友出遊
至尊房(直通泳池)
入住於2025年09月
4.7
很棒
評價於:2025年10月05日
Everyone was so kind. It is part of a larger group of hotels, so you are able to use the Spa and beachfront chairs of sister hotels. Good location- walking distance to all the parts of White Beach. Swim up bar was amazing and a great way to wind down from a day of relaxing.
YESBULATOVA ALIYA
好友出遊
至尊房
入住於2025年09月
3.0
評價於:2025年10月03日
Overall, the stay was not bad. The service was acceptable, and the room and the bed linen was quite clean. However, there were constantly ants in our room (second floor). Housekeeping came and wiped them away, but they always returned, so we just had to put up with it since a refund for the prepaid days was not possible.
Tip for future guests: make sure to check the accommodation conditions in advance. A deposit is required for each night of your stay, so plan your budget accordingly.
I really enjoy to celebrate my Birthday / Vacation with my family so much. The buffet was so delicious, different variant every day, with friendly staff especially to Sir Marty....
Thank you Henann Lagoon
⭐️⭐️⭐️ (3 out of 5 stars)
We stayed at Boracay Haven Laguna and overall had a good experience. The pools were fantastic, the breakfast was great, and the staff — especially the massage team — were always friendly and helpful.
Unfortunately, there were a few issues that left me disappointed. On our first day, we didn’t have hot water, and when I used the kettle, it leaked and ended up burning my hand. I mentioned it to the front desk before heading out for dinner, but later that evening, we heard laughter coming from the same area. I asked if they were laughing about my situation — they said no, it was about another guest — but the timing made the experience uncomfortable.
I was also surprised that no one seemed to take the safety issue seriously, especially since I had my 4-year-old with me. To make things worse, even the bucket of ice we were given was leaking.
Despite that, most of the staff were wonderful, and the facilities were lovely. It’s a nice place overall, but that one incident left a bad impression — so I probably wouldn’t stay there again.
訪客用戶
好友出遊 至尊房(直通泳池)
入住於2025年09月
4.7
很棒
評價於:2025年10月05日
Everyone was so kind. It is part of a larger group of hotels, so you are able to use the Spa and beachfront chairs of sister hotels. Good location- walking distance to all the parts of White Beach. Swim up bar was amazing and a great way to wind down from a day of relaxing.
YESBULATOVA ALIYA
好友出遊 至尊房
入住於2025年09月
3.0
評價於:2025年10月03日
Overall, the stay was not bad. The service was acceptable, and the room and the bed linen was quite clean. However, there were constantly ants in our room (second floor). Housekeeping came and wiped them away, but they always returned, so we just had to put up with it since a refund for the prepaid days was not possible.
Tip for future guests: make sure to check the accommodation conditions in advance. A deposit is required for each night of your stay, so plan your budget accordingly.
I really enjoy to celebrate my Birthday / Vacation with my family so much. The buffet was so delicious, different variant every day, with friendly staff especially to Sir Marty....
Thank you Henann Lagoon
米0
好友出遊
豪華房
入住於2026年02月
Aubreychen
家庭出遊
至尊房
入住於2026年02月
匿名用戶
夫妻/情侶出遊
尊貴房(直通泳池)
入住於2025年12月
指節
好友出遊
尊貴房
入住於2026年01月
Ru XR
獨自出遊
套房
入住於2025年11月
訪客用戶
家庭出遊
至尊房
入住於2025年09月
訪客用戶
好友出遊
至尊房(直通泳池)
入住於2025年09月
YESBULATOVA ALIYA
好友出遊
至尊房
入住於2025年09月
Annie AAA
夫妻/情侶出遊
豪華房
入住於2025年10月
訪客用戶
家庭出遊
豪華房
入住於2025年09月
米0
好友出遊 豪華房
入住於2026年02月
Aubreychen
家庭出遊 至尊房
入住於2026年02月
匿名用戶
夫妻/情侶出遊 尊貴房(直通泳池)
入住於2025年12月
指節
好友出遊 尊貴房
入住於2026年01月
Ru XR
獨自出遊 套房
入住於2025年11月
訪客用戶
家庭出遊 至尊房
入住於2025年09月
訪客用戶
好友出遊 至尊房(直通泳池)
入住於2025年09月
YESBULATOVA ALIYA
好友出遊 至尊房
入住於2025年09月
Annie AAA
夫妻/情侶出遊 豪華房
入住於2025年10月
訪客用戶
家庭出遊 豪華房
入住於2025年09月