Due to the temporary emergency reason of the airline, the flight was changed to another city, and he could not arrive at the hotel to check in. He contacted the hotel in time to negotiate the cancellation of the accommodation refund, but the hotel refused indifferently. After C訂房網站's intervention, it was still fruitless. Although there are rules for hotel refunds, based on objective reasons, should customers' feelings be considered more humanely? The hotel is also an international chain brand, but it does the same. I won't choose any brand of Marriott in the future.
訪客用戶
家庭出遊
入住於2025年05月
5.0
超讚
評價於:2025年05月23日
Shuttle buses run to airport and to Mall of America every hour and can be called for if needed. The lounge has free coffee, tea and hot water 24/7. Very friendly and helpful staff. It was a very enjoyable stay.
訪客用戶
家庭出遊
入住於2025年04月
4.0
評價於:2025年04月13日
Excelente ubicación, servicio normal , limpieza bien .. buen trato
Due to the temporary emergency reason of the airline, the flight was changed to another city, and he could not arrive at the hotel to check in. He contacted the hotel in time to negotiate the cancellation of the accommodation refund, but the hotel refused indifferently. After C訂房網站's intervention, it was still fruitless. Although there are rules for hotel refunds, based on objective reasons, should customers' feelings be considered more humanely? The hotel is also an international chain brand, but it does the same. I won't choose any brand of Marriott in the future.
訪客用戶
家庭出遊
入住於2025年05月
5.0
超讚
評價於:2025年05月23日
Shuttle buses run to airport and to Mall of America every hour and can be called for if needed. The lounge has free coffee, tea and hot water 24/7. Very friendly and helpful staff. It was a very enjoyable stay.
訪客用戶
家庭出遊
入住於2025年04月
4.0
評價於:2025年04月13日
Excelente ubicación, servicio normal , limpieza bien .. buen trato
匿名用戶
幫他人預訂
入住於2025年08月
訪客用戶
家庭出遊
入住於2025年05月
訪客用戶
家庭出遊
入住於2025年04月
匿名用戶
家庭出遊
入住於2024年02月
訪客用戶
家庭出遊
入住於2023年12月
訪客用戶
獨自出遊
入住於2024年07月
訪客用戶
商務出差
入住於2023年11月
訪客用戶
好友出遊
入住於2023年11月
匿名用戶
商務出差
入住於2024年07月
訪客用戶
商務出差
入住於2023年06月
匿名用戶
幫他人預訂
入住於2025年08月
訪客用戶
家庭出遊
入住於2025年05月
訪客用戶
家庭出遊
入住於2025年04月
匿名用戶
家庭出遊
入住於2024年02月
訪客用戶
家庭出遊
入住於2023年12月
訪客用戶
獨自出遊
入住於2024年07月
訪客用戶
商務出差
入住於2023年11月
訪客用戶
好友出遊
入住於2023年11月
匿名用戶
商務出差
入住於2024年07月
訪客用戶
商務出差
入住於2023年06月