Very disappointed when we arrived at 14.30 on Friday to be told it would cost us £10 if we wanted to checkin before 15.00. Even though I had joined the Ibis membership scheme ALL.com on Tuesday and my mate who was sharing the twin room has been a member for over 3 years. The reception was a real “job’s worth” and said as the booking was in my name this didn’t count and insisted on trying to charge us £10 to boo in 30 minutes early. Even though when I signed up to the scheme in Bristol on Tuesday we were allowed to book in at 1 o’clock 🤷🏽♂️ Other than that, it was OK, not great
訪客用戶
家庭出遊
家庭間
入住於2023年10月
4.0
評價於：2023年10月29日
Reserved for three people, yet only one double bed was provided without an extra bed set up, and no additional towels were available. The room has an unusual odor. Despite this, the staff demonstrated kindness and hospitality.
Flora
獨自出遊
一張大床間
入住於2024年03月
5.0
超讚
評價於：2024年03月04日
Room is a little dated but the bed is comfy.
Shower was okay, have enough water pressure
Internet is a little weird but okay
Anh T Pham
夫妻／情侶出遊
一張大床間
入住於2023年05月
5.0
超讚
評價於：2023年06月04日
A very central location, with superb breakfast.
We stayed at the heart of Birmingham city, with designated hotel parking lots at the basement (you have to pay extra for parking but £13 overnight is good enough).
Free coffee and hot chocolate at the lobby.
Room is comfortable and of good size. Interestingly, the bathroom door serves its dual role of both the bathroom’s and the toilet’s door.
Breakfast was fantastic with ingredients to make a full English breakfast (minus the black pudding).
Recommend this place if you want to be close to bustling heart of the city center.
CG7777
夫妻／情侶出遊
一張大床間
入住於2023年04月
1.5
評價於：2023年04月07日
Room was dirty and stuffy the air con didn’t work no window to open was too hot to sleep! Was told that breakfast was on till 12 by reception came down and it had finished! Wasn’t told car park was free by the attendant then got charged £13 when leaving when could of paid a fiver round the corner! Absolutely awful experience!
Danielle Louise
家庭出遊
二重奏
入住於2022年12月
5.0
超讚
評價於：2023年01月02日
Excellent location. The staff were helpful throughout the stay. The breakfast was plentiful, always being replenished and had milk alternatives. There is a complimentary coffee machine in the lobby which is a great added bonus!
訪客用戶
獨自出遊
二重奏
入住於2024年02月
5.0
超讚
評價於：2024年03月08日
Clean
Danielle Louise
夫妻／情侶出遊
一張大床間
入住於2022年12月
5.0
超讚
評價於：2022年12月26日
Excellent location, walking distance to train station, bullring shopping centre and more! Staff were helpful and although the car park under the hotel was full they supported us to find the nearest car park. There is complimentary coffee machine in the reception which is great! Breakfast was well supplied with non dairy options too! Will use hotel again
Very disappointed when we arrived at 14.30 on Friday to be told it would cost us £10 if we wanted to checkin before 15.00. Even though I had joined the Ibis membership scheme ALL.com on Tuesday and my mate who was sharing the twin room has been a member for over 3 years. The reception was a real “job’s worth” and said as the booking was in my name this didn’t count and insisted on trying to charge us £10 to boo in 30 minutes early. Even though when I signed up to the scheme in Bristol on Tuesday we were allowed to book in at 1 o’clock 🤷🏽♂️ Other than that, it was OK, not great
訪客用戶
家庭出遊 家庭間
入住於2023年10月
4.0
評價於：2023年10月29日
Reserved for three people, yet only one double bed was provided without an extra bed set up, and no additional towels were available. The room has an unusual odor. Despite this, the staff demonstrated kindness and hospitality.
Flora
獨自出遊 一張大床間
入住於2024年03月
5.0
超讚
評價於：2024年03月04日
Room is a little dated but the bed is comfy.
Shower was okay, have enough water pressure
Internet is a little weird but okay
Anh T Pham
夫妻／情侶出遊 一張大床間
入住於2023年05月
5.0
超讚
評價於：2023年06月04日
A very central location, with superb breakfast.
We stayed at the heart of Birmingham city, with designated hotel parking lots at the basement (you have to pay extra for parking but £13 overnight is good enough).
Free coffee and hot chocolate at the lobby.
Room is comfortable and of good size. Interestingly, the bathroom door serves its dual role of both the bathroom’s and the toilet’s door.
Breakfast was fantastic with ingredients to make a full English breakfast (minus the black pudding).
Recommend this place if you want to be close to bustling heart of the city center.
CG7777
夫妻／情侶出遊 一張大床間
入住於2023年04月
1.5
評價於：2023年04月07日
Room was dirty and stuffy the air con didn’t work no window to open was too hot to sleep! Was told that breakfast was on till 12 by reception came down and it had finished! Wasn’t told car park was free by the attendant then got charged £13 when leaving when could of paid a fiver round the corner! Absolutely awful experience!
Danielle Louise
家庭出遊 二重奏
入住於2022年12月
5.0
超讚
評價於：2023年01月02日
Excellent location. The staff were helpful throughout the stay. The breakfast was plentiful, always being replenished and had milk alternatives. There is a complimentary coffee machine in the lobby which is a great added bonus!
訪客用戶
獨自出遊 二重奏
入住於2024年02月
5.0
超讚
評價於：2024年03月08日
Clean
Danielle Louise
夫妻／情侶出遊 一張大床間
入住於2022年12月
5.0
超讚
評價於：2022年12月26日
Excellent location, walking distance to train station, bullring shopping centre and more! Staff were helpful and although the car park under the hotel was full they supported us to find the nearest car park. There is complimentary coffee machine in the reception which is great! Breakfast was well supplied with non dairy options too! Will use hotel again
FUNG Lin
家庭出遊
家庭間
入住於2024年03月
Chun Wah
家庭出遊
家庭間
入住於2023年06月
訪客用戶
朋友出遊
雙床房
入住於2024年02月
訪客用戶
家庭出遊
家庭間
入住於2023年10月
Flora
獨自出遊
一張大床間
入住於2024年03月
Anh T Pham
夫妻／情侶出遊
一張大床間
入住於2023年05月
CG7777
夫妻／情侶出遊
一張大床間
入住於2023年04月
Danielle Louise
家庭出遊
二重奏
入住於2022年12月
訪客用戶
獨自出遊
二重奏
入住於2024年02月
Danielle Louise
夫妻／情侶出遊
一張大床間
入住於2022年12月
FUNG Lin
家庭出遊 家庭間
入住於2024年03月
Chun Wah
家庭出遊 家庭間
入住於2023年06月
訪客用戶
朋友出遊 雙床房
入住於2024年02月
訪客用戶
家庭出遊 家庭間
入住於2023年10月
Flora
獨自出遊 一張大床間
入住於2024年03月
Anh T Pham
夫妻／情侶出遊 一張大床間
入住於2023年05月
CG7777
夫妻／情侶出遊 一張大床間
入住於2023年04月
Danielle Louise
家庭出遊 二重奏
入住於2022年12月
訪客用戶
獨自出遊 二重奏
入住於2024年02月
Danielle Louise
夫妻／情侶出遊 一張大床間
入住於2022年12月