伯明翰市中心皇冠假日酒店 (Crowne Plaza BIRMINGHAM CITY CENTRE by IHG)

酒店位置還不錯，周邊高樓聳立，酒店的服務和早餐都非常令人滿意。唯一感到不舒服的地方是，空調主機在房間裡，能聽到加熱時候發出的聲音，不是太吵，不影響睡覺

We recently stayed at the Crowne Plaza Birmingham City Centre and were really impressed from start to finish ⭐. The location could not be more convenient 📍. It is right in the heart of the city, just a few minutes’ walk from New Street Station, the Bullring shopping centre, The Mailbox, and plenty of restaurants and bars. It made getting around Birmingham incredibly easy and meant we could make the most of our time without worrying about transport 🚆🛍️. Our room was spotlessly clean 🧼 and well maintained, with everything we needed for a comfortable stay. The bed was very comfortable 🛏️, the décor was modern, and the facilities in the room, including tea and coffee ☕, a safe, and toiletries, were all of good quality. We also appreciated the little touches that made the room feel welcoming and practical for both business and leisure travellers. The hotel amenities were excellent. We made use of the bar and lounge area 🍹, which had a relaxed atmosphere and friendly service. Breakfast was a real highlight 🍳🥐, fresh, plentiful, and delicious, with a wide variety of hot and cold options to suit all tastes. Everything was well stocked even during busy times, and staff were attentive without being intrusive 😊. Overall, our stay was smooth, comfortable, and enjoyable. The combination of an ideal location, clean and well equipped rooms, good amenities, and an outstanding breakfast makes this hotel a great choice for a visit to Birmingham 🌆. We would be very happy to stay here again and can confidently recommend it to anyone visiting the city 👍

剛好有封路維修，不是十分好找。但服務態度不錯，房間很大，衛生且床品十分舒適 只是感覺房內燈光略嫌不足。

⭐⭐⭐ 中肯偏負面 房間整體尚可，但暖氣系統問題比較嚴重。運作時噪音很大，而且出風口位置過低，熱風直接吹向頭部，睡覺時相當不舒服，影響睡眠品質。希望酒店能改善這個設計。 ⸻ ⭐⭐ 偏負面 入住期間體驗不佳，主要原因是房內暖氣非常吵，而且出風口設計不合理，位置太低，熱風整晚直接吹著頭，導致難以入睡。以這個價位來說，令人失望。 ⸻ ⭐⭐⭐ 溫和但清楚指出問題 房間乾淨，基本設施尚可，但暖氣噪音過大，加上出風口位置過低，睡覺時熱風直接吹向頭部，影響休息。希望酒店能重視並改善。

當前台SOON提出可以提前入住時，真是大出意外。酒店性價比很高，整個服務中規中矩，確實是入住伯明翰的最佳選擇。

Service was excellent. Came here as it was my birthday and wanted to party in Birmingham. Lady on the desk always greeted me and my friend with a smile and she was so lovely. Was given complementary drinks for my birthday too, unfortunately never got to have them but thank you very much for those. Had a lovely birthday weekend ❤️

總體滿意，但是一處非常不滿意，酒店門口施工，車想放個行李都不方便【關鍵是沒有任何提醒！這是CROWNE PLAZA嗎？HOLIDAY INN EXPRESS要好過這個！！！】。其次，停車場沒有電梯通往酒店，這點也不好。

房間翻新過，非常寬敞舒適。早餐種類豐富品質不錯，服務態度也不錯。總體來説，各方面都很在線，值得推薦的酒店。

1. In the outdoor smoking area, some non-hotel guests will ask you for cigarettes and they are very rude 2. Yesterday at 00:30, the fire alarms on all floors suddenly went off. They stopped at 01:00, but no hotel staff came to tell us what happened

房間還可以，就是衞生間小點。