Excellent service and breakfast; but if the free WiFi could be provided more stable and faster, that would be much better since most mobile networks didn’t work properly.
Veniza Ka Ying
夫妻/情侶出遊
標準雙人房
入住於2024年07月
2.2
評價於:2024年07月14日
A 4-star hotel that's only worth 2 stars or below. I wanted to write this honest feedback not hoping the hotel will improve, as we won't visit again, but as a reference for those looking for a hotel in the Birmingham area. It's quite rare that I give such a low rating in my feedback.
We originally booked for 1 night but decided to stay 2 nights to extend our 訂房網站 in Birmingham. We tried to update our booking on 訂房網站.com; however, we could only make another booking (same hotel, same type of room, under the same customer name). We emailed the hotel to reconfirm our booking and ask if we could stay in the same room. After some back-and-forth, they said it wouldn't be a problem.
When we arrived for check-in, the staff failed to recognize our upfront request even though I told them we were staying for 2 nights. The staff didn't listen at all nor pay any attention. We noticed the hotel card had our departure date as the next day, so I went to reception to verify that we didn't need to move rooms but could stay in the same room for both nights.
Overall, the reception staff was neither energetic nor proactive. They didn't share any information with us (swimming pool, breakfast area, etc.) – we had to ask for these details. It felt like a self-service hotel, though the staff in the breakfast area was welcoming, which is indeed standard.
We enjoyed the swimming pool, sauna, and steam room. These facilities and the changing room were fine; however, the staff at the club was not helpful at all. Again, I had to ask for a towel in order to get one.
The room was dated as shown in my photos, required renovation. Insulation was poor too we could hear noises along the corridor. We didn’t have a good sleep for the first night however fine for the second night.
A positive note: Plenty of parking space.
Raymond@GMG
家庭出遊
家庭房
入住於2024年11月
4.2
很好
評價於:2024年11月20日
I just stayed for one night at Lea Marston hotel. Did not have time to enjoy the facilities. Location is a bit off but still okay for drivers.
Jeff & Lyn
夫妻/情侶出遊
標準雙人房
入住於2023年10月
4.5
很好
評價於:2023年10月30日
Lovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
訪客用戶
家庭出遊
家庭房
入住於2024年05月
5.0
超讚
評價於:2024年06月01日
Excellent polite staff.
Great stay and myself and the boys loved it.
訪客用戶
夫妻/情侶出遊
行政雙人房
入住於2023年05月
3.2
評價於:2023年05月30日
Hotel is not in a bad location for 訂房網站s out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
訪客用戶
夫妻/情侶出遊
行政雙人房
入住於2025年04月
3.5
評價於:2025年04月27日
Little pricey for what it is
Mashtor
與好友旅遊
家庭房
入住於2023年07月
4.0
評價於:2023年07月25日
Very good hotel with allot of facilities. The spa was relaxing. Decent size pool. Sauna and steam room were big
Excellent service and breakfast; but if the free WiFi could be provided more stable and faster, that would be much better since most mobile networks didn’t work properly.
Veniza Ka Ying
夫妻/情侶出遊 標準雙人房
入住於2024年07月
2.2
評價於:2024年07月14日
A 4-star hotel that's only worth 2 stars or below. I wanted to write this honest feedback not hoping the hotel will improve, as we won't visit again, but as a reference for those looking for a hotel in the Birmingham area. It's quite rare that I give such a low rating in my feedback.
We originally booked for 1 night but decided to stay 2 nights to extend our 訂房網站 in Birmingham. We tried to update our booking on 訂房網站.com; however, we could only make another booking (same hotel, same type of room, under the same customer name). We emailed the hotel to reconfirm our booking and ask if we could stay in the same room. After some back-and-forth, they said it wouldn't be a problem.
When we arrived for check-in, the staff failed to recognize our upfront request even though I told them we were staying for 2 nights. The staff didn't listen at all nor pay any attention. We noticed the hotel card had our departure date as the next day, so I went to reception to verify that we didn't need to move rooms but could stay in the same room for both nights.
Overall, the reception staff was neither energetic nor proactive. They didn't share any information with us (swimming pool, breakfast area, etc.) – we had to ask for these details. It felt like a self-service hotel, though the staff in the breakfast area was welcoming, which is indeed standard.
We enjoyed the swimming pool, sauna, and steam room. These facilities and the changing room were fine; however, the staff at the club was not helpful at all. Again, I had to ask for a towel in order to get one.
The room was dated as shown in my photos, required renovation. Insulation was poor too we could hear noises along the corridor. We didn’t have a good sleep for the first night however fine for the second night.
A positive note: Plenty of parking space.
Raymond@GMG
家庭出遊 家庭房
入住於2024年11月
4.2
很好
評價於:2024年11月20日
I just stayed for one night at Lea Marston hotel. Did not have time to enjoy the facilities. Location is a bit off but still okay for drivers.
Jeff & Lyn
夫妻/情侶出遊 標準雙人房
入住於2023年10月
4.5
很好
評價於:2023年10月30日
Lovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
訪客用戶
家庭出遊 家庭房
入住於2024年05月
5.0
超讚
評價於:2024年06月01日
Excellent polite staff.
Great stay and myself and the boys loved it.
訪客用戶
夫妻/情侶出遊 行政雙人房
入住於2023年05月
3.2
評價於:2023年05月30日
Hotel is not in a bad location for 訂房網站s out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
訪客用戶
夫妻/情侶出遊 行政雙人房
入住於2025年04月
3.5
評價於:2025年04月27日
Little pricey for what it is
Mashtor
與好友旅遊 家庭房
入住於2023年07月
4.0
評價於:2023年07月25日
Very good hotel with allot of facilities. The spa was relaxing. Decent size pool. Sauna and steam room were big
馬斯頓草地酒店
(Lea Marston Hotel)附近飯店推薦
常見問題
馬斯頓草地酒店的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00以前
馬斯頓草地酒店是否提供早餐?
飯店提供早餐。
馬斯頓草地酒店提供哪些設施及服務?
泳池,停車場,運動場,健身房,SPA,24小時服務
馬斯頓草地酒店附近有什麼熱門景點?
RSPB Middleton Lakes(約4.2公里),Ash End House Children's Farm(約4.2公里),Planters Garden Centre Tamworth(約6.1公里)
訪客用戶
商務出差
標準間-雙床
入住於2024年12月
Dongyinglvren
獨自出遊
標準雙人房
入住於2023年07月
SkyeDinner
家庭出遊
家庭房
入住於2025年04月
Veniza Ka Ying
夫妻/情侶出遊
標準雙人房
入住於2024年07月
Raymond@GMG
家庭出遊
家庭房
入住於2024年11月
Jeff & Lyn
夫妻/情侶出遊
標準雙人房
入住於2023年10月
訪客用戶
家庭出遊
家庭房
入住於2024年05月
訪客用戶
夫妻/情侶出遊
行政雙人房
入住於2023年05月
訪客用戶
夫妻/情侶出遊
行政雙人房
入住於2025年04月
Mashtor
與好友旅遊
家庭房
入住於2023年07月
訪客用戶
商務出差 標準間-雙床
入住於2024年12月
Dongyinglvren
獨自出遊 標準雙人房
入住於2023年07月
SkyeDinner
家庭出遊 家庭房
入住於2025年04月
Veniza Ka Ying
夫妻/情侶出遊 標準雙人房
入住於2024年07月
Raymond@GMG
家庭出遊 家庭房
入住於2024年11月
Jeff & Lyn
夫妻/情侶出遊 標準雙人房
入住於2023年10月
訪客用戶
家庭出遊 家庭房
入住於2024年05月
訪客用戶
夫妻/情侶出遊 行政雙人房
入住於2023年05月
訪客用戶
夫妻/情侶出遊 行政雙人房
入住於2025年04月
Mashtor
與好友旅遊 家庭房
入住於2023年07月