Mein Aufenthalt im Hilton Hotel war leider alles andere als erholsam. Die Klimaanlage im Zimmer war extrem laut und das gesamte Zimmer wirkte stark veraltet. Zwar finden derzeit Renovierungsarbeiten statt, doch das bedeutete für mich: Ausschlafen war unmöglich. Der Baulärm war schlichtweg unerträglich.
Ich habe diese Punkte auch in meiner Rezension deutlich gemacht, denn das entspricht keinesfalls dem Standard, den ich von einem Hilton erwarte. Für den Preis erwarte ich deutlich mehr – das Renovierungen laufen sollte nicht zu Lasten der Gäste gehen.
Positiv hervorzuheben ist die freundliche Dame an der Rezeption, die mir als Entschuldigung einen Gutschein für das Frühstück angeboten hat. Eine nette Geste.
I travel around often and I sleep in hotels many nights a year, I had never experienced the situation that I had when I arrived at the Hilton Berlin.
I had booked, and paid for a ‘Twin Room with Dome View’ about 4 months before the 訂房網站.
Upon check-in, I was automatically assigned a room that was not twin nor Dome View (you can see the view in the pictures below); I went back to reception twice, to complain that this was not the room I had booked, the hotel staff was most unhelpful, they didn’t allow me to speak with the manager, nor did they provided any solution or any sort of compensation, their answer simply was that the hotel was booked up and that there was nothing they could do.
This was wrong for different reasons, first they assigned me a room that only had one bed, secondly they didn’t provide any solution other than adding a little roller bed to the room, third they didn’t allow me to speak with the manager.
I am very disappointed, these sort of experiences do not belong to a hotel chain like Hilton. This unfortunate incident tainted my stay at the hotel.
I hope this review gets somehow to someone at Hilton and does something to avoid any further guests having a similar experience.
Furthermore, the sauna facilities was apparently not part of the room rate (this was not mentioned whatsoever) and when I checked out I found that I had to pay for every single time I used the sauna.
The Hilton Berlin offers a comfortable stay with a central location, but it’s not without flaws. The rooms feel dated, with an old-school vibe that could use a refresh. The air conditioning works well, a big plus in summer. However, the breakfast is underwhelmin
overpriced and not worth trying; you’re better off exploring nearby cafes. Speaking of exploring, step outside and enjoy Berlin’s vibrant scene. The €40 daily parking fee feels steep for the city, and the €14 spa access should be included for the price. Overall, it’s decent but could improve with modern touches and better value.
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年05月
5.0
超讚
評價於:2025年05月31日
Beautiful hotel and location. The mattress is fantastic! Enjoyed our stay
Wulandari Anik
家庭出遊
特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月26日
Semua bagus dekat area museum, dekat stasiun metro U , anak anak sangat menikmati liburan ini sangat bahagia
訪客用戶
獨自出遊 特大床房
入住於2025年07月
4.5
很好
評價於:2025年10月06日
Mein Aufenthalt im Hilton Hotel war leider alles andere als erholsam. Die Klimaanlage im Zimmer war extrem laut und das gesamte Zimmer wirkte stark veraltet. Zwar finden derzeit Renovierungsarbeiten statt, doch das bedeutete für mich: Ausschlafen war unmöglich. Der Baulärm war schlichtweg unerträglich.
Ich habe diese Punkte auch in meiner Rezension deutlich gemacht, denn das entspricht keinesfalls dem Standard, den ich von einem Hilton erwarte. Für den Preis erwarte ich deutlich mehr – das Renovierungen laufen sollte nicht zu Lasten der Gäste gehen.
Positiv hervorzuheben ist die freundliche Dame an der Rezeption, die mir als Entschuldigung einen Gutschein für das Frühstück angeboten hat. Eine nette Geste.
I travel around often and I sleep in hotels many nights a year, I had never experienced the situation that I had when I arrived at the Hilton Berlin.
I had booked, and paid for a ‘Twin Room with Dome View’ about 4 months before the 訂房網站.
Upon check-in, I was automatically assigned a room that was not twin nor Dome View (you can see the view in the pictures below); I went back to reception twice, to complain that this was not the room I had booked, the hotel staff was most unhelpful, they didn’t allow me to speak with the manager, nor did they provided any solution or any sort of compensation, their answer simply was that the hotel was booked up and that there was nothing they could do.
This was wrong for different reasons, first they assigned me a room that only had one bed, secondly they didn’t provide any solution other than adding a little roller bed to the room, third they didn’t allow me to speak with the manager.
I am very disappointed, these sort of experiences do not belong to a hotel chain like Hilton. This unfortunate incident tainted my stay at the hotel.
I hope this review gets somehow to someone at Hilton and does something to avoid any further guests having a similar experience.
Furthermore, the sauna facilities was apparently not part of the room rate (this was not mentioned whatsoever) and when I checked out I found that I had to pay for every single time I used the sauna.
The Hilton Berlin offers a comfortable stay with a central location, but it’s not without flaws. The rooms feel dated, with an old-school vibe that could use a refresh. The air conditioning works well, a big plus in summer. However, the breakfast is underwhelmin
overpriced and not worth trying; you’re better off exploring nearby cafes. Speaking of exploring, step outside and enjoy Berlin’s vibrant scene. The €40 daily parking fee feels steep for the city, and the €14 spa access should be included for the price. Overall, it’s decent but could improve with modern touches and better value.
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月
5.0
超讚
評價於:2025年05月31日
Beautiful hotel and location. The mattress is fantastic! Enjoyed our stay
Wulandari Anik
家庭出遊 特大床房
入住於2025年04月
5.0
超讚
評價於:2025年04月26日
Semua bagus dekat area museum, dekat stasiun metro U , anak anak sangat menikmati liburan ini sangat bahagia
訪客用戶
獨自出遊
特大床房
入住於2025年07月
chrisshuo
夫妻/情侶出遊
特大床房
入住於2025年07月
Angelinchina
家庭出遊
圓頂景雙床房
入住於2025年07月
_WeChat331524****
夫妻/情侶出遊
特大床房
入住於2025年10月
Mosixiyanuo-shenganjiluoqiurui
獨自出遊
單人房
入住於2025年03月
M11496****
獨自出遊
單人房
入住於2025年04月
Yinsejiqiren
夫妻/情侶出遊
特大床房
入住於2025年06月
訪客用戶
商務出差
特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
特大床房
入住於2025年05月
Wulandari Anik
家庭出遊
特大床房
入住於2025年04月
訪客用戶
獨自出遊 特大床房
入住於2025年07月
chrisshuo
夫妻/情侶出遊 特大床房
入住於2025年07月
Angelinchina
家庭出遊 圓頂景雙床房
入住於2025年07月
_WeChat331524****
夫妻/情侶出遊 特大床房
入住於2025年10月
Mosixiyanuo-shenganjiluoqiurui
獨自出遊 單人房
入住於2025年03月
M11496****
獨自出遊 單人房
入住於2025年04月
Yinsejiqiren
夫妻/情侶出遊 特大床房
入住於2025年06月
訪客用戶
商務出差 特大床房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 特大床房
入住於2025年05月
Wulandari Anik
家庭出遊 特大床房
入住於2025年04月